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The most important stories for you to know today
  • State says Kaiser has to fix care 'deficiencies'
    A group of dozens of striking mental health workers and their supporters stand at a rally in Pasadena. They mostly wear red colors and hold protest signs against Kaiser.
    Striking mental health workers and supporters rallied outside Kaiser offices in Pasadena on Wednesday.

    Topline:

    California regulators released a report this week that found Kaiser has yet to fix several “deficiencies” in behavioral health care for which it was cited years ago.

    The report comes as Kaiser mental health workers in Southern California prepare to enter the sixth month of a strike against the health care provider.

    What the report found: The report from the California Department of Managed Healthcare lists 20 deficiencies based on state regulations, ranging from failing to provide non-urgent mental health and substance-use appointments within 10 days to not ensuring members are offered urgent care appointments within 48 hours of the request. According to the report, Kaiser still had not corrected 19 of them.

    Kaiser response: In a statement included in the 88-page document, Kaiser Foundation Health Plan said it had made “substantial progress” in addressing issues brought up in the report as it “continues the transformation of its behavioral health program.”

    Ongoing strike: In October, about 2,400 therapists, psychiatric nurses, psychologists and social workers represented by the union went on strike, pushing for better pay and pensions, as well as more time to conduct patient follow up. Mark Ghaly, former California Secretary of Health and Human Services, and Darrell Steinberg, a former mayor of Sacramento, were tapped as mediators earlier this month, but negotiations have since stalled, according to the union.

    California regulators released a report this week that found Kaiser has yet to fix several “deficiencies” in behavioral health care for which it was cited years ago.

    The report from the California Department of Managed Healthcare lists 20 deficiencies it found in 2022 based on state regulations, ranging from failing to provide non-urgent mental health and substance-use appointments within 10 days to not ensuring members are offered urgent care appointments within 48 hours of the request.

    According to the report, Kaiser still had not corrected 19 of them.

    The report comes as Kaiser mental health workers in Southern California prepare to enter the sixth month of a strike against the health care provider.

    “This report shows why Kaiser Permanente mental health workers remain on strike,” Sal Rosselli, president emeritus of the National Union of Healthcare Workers, said in a statement. “Kaiser keeps saying everything is fine when its workers know that patients can’t get the care they need because Kaiser’s services are understaffed and underfunded.”

    In a response included in the 88-page document, Kaiser Foundation Health Plan said it had made “substantial progress” in addressing issues brought up in the report as it “continues the transformation of its behavioral health program.”

    “Despite the efforts of the National Union of Healthcare Workers to mislead the public, the Department of Managed Health Care has not identified new deficiencies in our mental health care,” Kaiser Permanente said in a statement to LAist, adding that the deficiencies in the report had not “gone unaddressed.”

    The plan said all deficiencies outlined in the report had been addressed and were part of its corrective action plan to get in line with state regulations. 

    What the report from state regulators found 

    The strike comes more than a year after state regulators hit Kaiser with a $50 million fine for failing to provide timely access to mental health care and other problems.

    As part of that settlement agreement, Kaiser committed to investing an additional $150 million over five years to expand and improve behavioral health care for members.

    Listen 0:44
    As the Kaiser strike drags on, state regulators say the company hasn’t corrected 'deficiencies' in mental health care

    The report out this week from the Department of Managed Healthcare outlines 20 deficiencies that were found in Kaiser’s Northern and Southern California regions during a 2022 survey of operations and the status of the deficiency following the regulator’s review of compliance efforts.

    They include:

    • Failing to offer non-urgent mental health and substance use appointments within 10 days of the initial appointment request
    • Not ensuring enrollees are offered urgent care appointments within 48 hours of the request
    • Not enough oversight of suicide risk screenings.

    “Health plans are required to provide their members with appropriate access to behavioral health care services, and the DMHC will continue to hold Kaiser Permanente accountable to these requirements in the law,” Director Mary Watanabe said in a statement.

    Watanabe said Kaiser plans to remedy the deficiencies in the report through a corrective action plan required as part of the $200 million settlement agreement.

    According to the report, state regulators will do a follow-up survey within 18 months to see if the issues have been corrected.

    In a statement emailed to LAist, Kaiser Permanente said it was currently exceeding state requirements for timely access to care, meeting access timeframes “99.7% of the time for urgent care [and] 95% of the time for initial nonurgent care appointments.”

    “The investments we’ve made over the last several years have resulted in significant improvements in access for our members,” the plan said. 

    The ongoing strike 

    In October, about 2,400 therapists, psychiatric nurses, psychologists and social workers represented by the union went on strike, pushing for better pay and pensions, as well as more time to conduct patient follow up.

    In a statement this week, Kaiser said 60% of union-represented employees who chose not to strike or have since returned to work are continuing to serve patients, along with an outside network of “more than 13,000 providers.”

    Last month, Gov Gavin Newsom urged the two groups to settle the strike through mediation, especially after the wildfires tore through Los Angeles County in January.

    Newsom sent a letter to Greg Adams, CEO of Kaiser Permanente, and Sophia Mendoza, president of the National Union of Healthcare Workers, noting that Southern California residents “are grappling with extreme loss and displacement” after the fires.

    Mark Ghaly, former California Secretary of Health and Human Services, and Darrell Steinberg, a former mayor of Sacramento, were tapped as mediators earlier this month, but negotiations have since stalled, according to the union.

    Wednesday’s protest

    More than 100 Kaiser employees and supporters rallied Wednesday outside the health provider's offices in Pasadena. Picketers held signs that read “Healthy workers equals health patients,” and “End the inequity.”

    Patricia Arevalo-Porcelli, a licensed clinical psychologist, said she’s been a Kaiser employee for nearly three decades, and that some of her patients have shown up to support her on the picket lines over the course of the more than five-month strike.

    Arevalo-Porcelli said she knows some mental health workers on strike are not only dealing with the financial stress of the work stoppage, but have also lost their homes in the Eaton Fire.

    “The need for us to get back and be of service to the community who is truly grieving, deeply, is now more than ever,” she said.

  • What does it look like for you?
    A cement truck drives up a street past a destroyed structure on the left and gated off area on its right. Signage set on a patch of grass in the foreground reads “Altadena xoxo” inside of a candy heart.
    Work trucks are a common sight in Altadena over a year after the Eaton Fire.

    Topline:

    The experience of rebuilding a home, a community and a life after disaster can mean vastly different things for different people. LAist wants to know: what does rebuilding look like for you?

    Why we're asking: LAist is putting together a community-centered photo project showcasing the many ways L.A. residents are experiencing rebuilding after the 2025 wildfires — whether that’s settling in a new community, physically reconstructing a house or returning to a neighborhood.

    Read on ... to fill out our survey.

    What does it mean to rebuild after disaster?

    That depends on who you ask.

    For some people, it’s rebuilding homes that were destroyed in the Eaton or Palisades fires. For others, it’s living in those destroyed communities, either having never left or just recently returned.

    Some people might have moved away altogether to rebuild their lives, and others are still moving from place to place, waiting to return home.

    Rebuilding your home, community and life can mean so many things. LAist wants to showcase the different ways L.A. residents are experiencing it through a community-centered photo project.

    So, what does rebuilding look like for you?

    Share your photos and experiences in the survey below and we may include your pictures and stories in an upcoming feature. We won’t publish anything you share without your permission.

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  • Overnight outage lasted about 13 hours
    A woman with dark hair in a ponytail and wearing a blue t-shirt sits at a desk in front of several computer screens answering 911 calls.
    An overnight outage of the 911 system affected the LA County Sheriff's jurisdiction.

    Topline:

    An overnight 911 outage throughout the L.A. County Sheriff's jurisdiction has been restored. It went down at about 6 p.m. Thursday before returning online about 13 hours later.

    Why it matters: The outage forced crews to redirect calls to local patrol stations' business lines to limit the impact on emergency responses. At 7 a.m. Friday, the Sheriff's Department said the problem was fixed. The department hasn't said what caused the outage, nor could it immediately determine the extent of its impact.

    The backstory: Last year, the Sheriff's Department experienced problems with a separate dispatch system. It crashed about a month after the Palisades and Eaton fires, forcing 911 operators to write notes and use radio or phone to relay information to deputies. Sheriff Robert Luna has said in the past that the department needs to upgrade the decades-old system.

  • How tariffs have affected California
    A green cargo container ship is docked. A crane stands above the ship and looms over the water front.
    A crane stands above the Ever Macro cargo container ship docked at the Port of Los Angeles on Sept. 13, 2025.

    Topline:

    The U.S. Supreme Court ruled that President Donald Trump does not have the authority to impose broad tariffs under the emergency act he has cited. Tariffs have affected California ports, farms, businesses, workers and consumers.

    About the decision: Trump cited the International Emergency Economic Powers Act of 1977 as he set tariffs on goods from most countries around the world soon after he took office early last year. In a 6-3 decision, the court said only Congress has the broad power to impose taxes on Americans under the act.

    California impact: The state’s beverage industry was weighed down by tariffs, the analysis showed. California’s beverage exports of brewery, winery and distillery products fell more than 32% compared to the same period in 2024, from over $1.3 billion to $880 million through October, Payares-Montoya found. A big factor was that beverage exports to Canada fell to 16% in 2025 because of a boycott of American products and travel, which also was related to the president’s threats to annex Canada. The big drop came after beverage exports to Canada averaged almost a third of the state’s yearly total from 2010 to 2024. Most recently, Trump threatened 100% tariffs on Canada for striking a trade deal with China.

    Read on... for how tariffs affected the state and L.A.

    In a major blow against President Donald Trump, the U.S. Supreme Court ruled Friday that he does not have the authority to impose the wide-ranging tariffs that have caused economic uncertainty in the state, nation and beyond.

    Trump cited the International Emergency Economic Powers Act of 1977 as he set tariffs on goods from most countries around the world soon after he took office early last year. In a 6-3 decision, the court said only Congress has the broad power to impose taxes on Americans under the act.

    “The President enjoys no inherent authority to impose tariffs during peacetime,” Chief Justice John Roberts wrote for the majority. Justices Clarence Thomas, Samuel Alito Jr. and Brett Kavanaugh dissented.

    The White House did not immediately respond to CalMatters’ questions, including whether it plans to cite other laws. The Trump administration has the power to impose tariffs using other laws, but the president has used tariffs as an economic cudgel largely under the act that the Supreme Court has now said does not give him the broad authority to do so.

    American businesses and consumers have paid the bulk of the cost of the president’s tariffs, recent studies by researchers for the Federal Reserve Bank of New York and others have shown. In California, the tariffs have affected ports, farms, businesses, workers and consumers in different ways, and have been a factor in persistent inflation.

    The state’s trade activity with China dropped so steeply that it is no longer the state’s top trade partner, according to a recent Public Policy Institute of California analysis.

    Daniel Payares-Montoya, the researcher for the PPIC who based his analysis on International Trade Administration data, said trade with China has been declining since Trump’s first term, “but to see the dramatic fall, I wasn’t expecting it.”

    In 2024, imports from and exports to China comprised 20% of all California trade activity. In 2025, at least through October, that number fell to 13.4%. Mexico became the state’s top trade partner, followed by China and Taiwan.

    Payares-Montoya stressed that his analysis wasn’t causal: “I can’t tell what would have happened in the absence of (Trump’s tariff unveiling known as) ‘Liberation Day,’ or if Kamala Harris had won (the presidency).”

    The state’s beverage industry was weighed down by tariffs, the analysis showed. California’s beverage exports of brewery, winery and distillery products fell more than 32% compared to the same period in 2024, from over $1.3 billion to $880 million through October, Payares-Montoya found. A big factor was that beverage exports to Canada fell to 16% in 2025 because of a boycott of American products and travel, which also was related to the president’s threats to annex Canada. The big drop came after beverage exports to Canada averaged almost a third of the state’s yearly total from 2010 to 2024. Most recently, Trump threatened 100% tariffs on Canada for striking a trade deal with China.

    Overall, the state saw a slight decline, 0.1%, to $459 billion, in the dollar value of imports and exports in the first 10 months of last year, the PPIC analysis found.

    Two of the nation’s busiest ports, in Long Beach and Los Angeles, ended up handling their highest and third-highest volumes of cargo, respectively, last year despite the uncertainty around tariffs. But exports decreased as retaliatory tariffs hit American farmers, too.

    A truck driver waits in a semi truck as a worker with a safety vest and helmet helps direct a crane to place a container on the truck bed.
    A hydrogen-powered, rubber-tired gantry crane loads a shipping container onto a semi-truck at Yusen Terminals at the Port of Los Angeles in San Pedro on Feb. 11, 2025.
    (
    Joel Angel Juarez
    /
    CalMatters
    )

    Gene Seroka, executive director of the Port of Los Angeles, said in a media briefing this week that soybean exports to China from his port fell 80% last year.

    “Virtually every agricultural commodity that we export was affected,” said Noel Hacegaba, chief executive of the Port of Long Beach, in an interview with CalMatters this week.

    The Supreme Court decision will spark what could be a chaotic process to return the tax revenue the government has collected, which totaled more than $264 billion in 2025. U.S. corporations including Costco, Alcoa and Revlon have sued the federal government over the tariffs, hoping to be first in line for refunds.

    In his dissent, Kavanaugh wrote that the Supreme Court’s decision is likely to lead to “serious practical consequences in the near term,” and that “refunds of billions of dollars would have significant consequences for the U. S. Treasury.”

    Trump has fretted on social media about possible refunds, saying that “it would be a complete mess, and almost impossible for our Country to pay. Anybody who says it can be quickly and easily done would be making a false, inaccurate, or totally misunderstood answer to this very large and complex question.”

    But U.S. Treasury Secretary Scott Bessent has said that the federal government could issue refunds if needed, though he questioned how businesses would handle possibly getting their money back: "Costco, who's suing the U.S. government, are they going to give the money back to their clients?"

    Costco, which filed its lawsuit in November, did not respond to questions by CalMatters, including about how soon it would seek refunds from the federal government. The Treasury Department did not respond to an email about how refunds would work.

    This article was originally published on CalMatters and was republished under the Creative Commons Attribution-NonCommercial-NoDerivatives license.

  • Where is the data going for students?
    A child with dark skin tone, wearing over-ear headphones, is using a computer, which is partially covering their face. There are containers around with papers and other items, and other students out of focus in the foreground.
    Students use computers in a classroom at a school on May 11, 2022.

    Topline:

    California is a national leader in data privacy. Yet state law has gaps that allow companies to collect and sell students’ data.

    New bill: This year, Assemblymember Dawn Addis, a San Luis Obispo Democrat, is carrying a high-profile state bill that would add new protections for students. She says it’s important, especially as the Trump admin is trying to collect data about California residents’ immigration status, gender identity, and their use of certain public benefits.

    Privacy laws: In 2014, California became the first state in the country to regulate education technology companies directly, but being first comes with its drawbacks. “We didn’t have examples of what best practice was,” said Amelia Vance, the president of the Public Interest Privacy Center, a nonprofit organization. The law only applies to products that “primarily” serve K-12 schools and that are designed and marketed for students.

    Read on... for more about the new bill.

    For every aspect of a student’s life, there’s a tech company trying to digitize it. Inside the classroom, online tools proctor exams, create flashcards and submit assignments. Outside, technology coordinates school sports, helps bus drivers find the right route and maintains students’ health records.

    California has a number of laws aimed at protecting children’s data privacy, but those laws have exceptions that allow many tech companies to continue packaging and selling students’ personal information.

    This year, Assemblymember Dawn Addis, a San Luis Obispo Democrat, is carrying a high-profile state bill that would add new protections for students. She says it’s important, especially as the Trump admin is trying to collect data about California residents’ immigration status, gender identity, and their use of certain public benefits.

    Historically, California has been a leader in data privacy. In 2014, California passed a landmark student privacy law that prohibited technology companies from selling students’ data, targeting students in advertising, or disclosing their personal information. Then in 2018, the state passed another unprecedented bill that required all companies give California users certain privacy rights, such as a chance to opt out of data collection and delete some of their information.

    But as technology evolved and proliferated, privacy laws repeatedly fell short in protecting California’s students — at the same time that the federal government has tried to collect increasing amounts of personal information, Addis said.

    Her bill would restrict how AI companies use student data and create new data protections for college students. Some of Sacramento’s most powerful players are paying close attention to the measure, including the California Labor Federation, which supports the bill, and the California Chamber of Commerce, which opposes it. Combined, these two groups spent nearly $8 million on campaign donations to state legislators or other political activities in 2024, according to the CalMatters Digital Democracy database. TechNet, a trade association that represents many of the most powerful tech companies, also opposes the bill.

    The proposal, Assembly Bill 1159, would close certain loopholes in the state’s 2014 education privacy law, but experts say it may not be enough to prevent companies from selling students’ data.

    A privacy expert struggles to keep her information private

    Jen King is a privacy and data policy fellow at Stanford’s institute for AI, where she studies the tricks that companies use to gather users’ data and prevent them from opting out, sometimes known as “dark patterns.” In her personal life, she’s vigilant about avoiding online data tracking and maintains a landline in her Bay Area home to avoid giving out her cell phone number.

    King doesn’t want her children’s information available online or for any company to sell, though sometimes it happens before she can stop it.

    In the fall, King got an email about a platform called TeamSnap, which her 12-year-old son’s cross country coaches were using to manage the team’s roster. The company wanted her information, including her name, date of birth, gender, email address, and phone number. Once she logged in to the platform, she could see some of her son’s information, such as his name, email, and date of birth, were already listed. Photos and personal information from all of her son’s teammates were also available for her to see.

    "I was super irritated,” she said. “You don't need my birth date — I'm a freaking parent.” She acknowledged some personal information could be useful for a coach but said that other questions seem designed to help the platform sell information to data brokers and ultimately, to advertisers.

    Her 17-year-old son’s data is also on TeamSnap, she later learned, because his robotics team uses it. This month, when King tried to show CalMatters her TeamSnap account, a pop-up appeared, asking her if the company could track her activity across other apps and websites.

    Federal law requires companies to get parental consent before knowingly collecting or selling data from children 12 and under, but once a child turns 13, their data is generally treated much like an adult’s information, especially when that child is interacting with tech platforms outside of school. TeamSnap’s privacy policy says it doesn’t knowingly collect personal information about users under 13 “without express parental consent,” though it says in some cases a team or organization may provide information on behalf of the child.

    The policy also says that TeamSnap has “not sold the personal information of any consumer for monetary consideration” in the last 12 months, but that its “use of cookies and other tracking technologies may be considered a sale of personal information under the CCPA (California privacy law).” Information sold to advertisers and marketers included users’ names, contact information, purchase history and geolocation, the policy says.

    California privacy law specifically requires certain large for-profit companies to get consent to collect data from anyone under 16. Often, consent happens when a user first opens a website and a pop-up appears, asking if the website can sell your data or track your cookies.

    If a teacher, coach, or other authority figure tells a student that they have to use a website or an app, then the student cannot realistically opt out, King said. They may be too young to understand how to opt out, she added. “Most 15-, 16-year-olds don't have any idea what this is about.”

    Even older college students may have little agency in the technology they use, especially if it’s required for class or residential life. At Stanford, for example, King said her undergraduate students are often required to create Facebook accounts for student groups.

    The same is true for parents. King said she reluctantly gave TeamSnap her personal information, including her name, email, date of birth, and the landline number for her home, because it was the only way to get updates about her son’s team.

    How companies get around California’s education privacy laws

    In 2014, California became the first state in the country to regulate education technology companies directly, but being first comes with its drawbacks. “We didn’t have examples of what best practice was,” said Amelia Vance, the president of the Public Interest Privacy Center, a nonprofit organization. The law only applies to products that “primarily” serve K-12 schools and that are designed and marketed for students.

    Many tech companies argue that their products aren’t primarily intended for students or at least that they were not designed or marketed that way. The language-learning app DuoLingo, for example, has a version for schools, but the app is also popular for adults. Apps or technologies serving extracurricular programs or sports teams can claim they weren’t designed and marketed for the classroom, or that their use isn’t mandatory, said Vance. “You have this sort of black hole where there haven’t been protections.”

    Addis’ bill expands the number of education technology companies that fall under the state’s student privacy laws, but the language is murky when it comes to apps or online services used outside of class.

    In the case of TeamSnap, Addis’ communications director Alexis Garcia-Arrazola said the company would “most likely” fall under the scope of the bill if its technology is marketed to schools, if schools direct students to use it, and if the sports team is sponsored by the school.

    Public records show that Piedmont Unified School District in Alameda County, Tamalpais Union High School District in Marin County, and Santa Monica Malibu Unified School District all purchased versions of TeamSnap, but only the Santa Monica Malibu district responded to CalMatters questions about any privacy restriction imposed on the company. Brandyi Phillips, the chief communications officer for the Santa Monica Malibu schools, said the district has an annual subscription with TeamSnap, which is only available to sports staff and parents. She said there’s an agreement with the company “to protect District information and to prevent unauthorized access” but did not clarify if that agreement prevents the district from selling students’ information.

    Berkeley Unified School District, where King’s children attend school, did not respond to CalMatters’ questions about any contracts, purchase orders or agreements with TeamSnap.

    Locally, school districts and colleges have the power to negotiate the privacy terms of any contract they make with a technology company, but many websites and apps offer free versions that a teacher or coach might recommend without getting formal approval from their district.

    Last year, the California State University system signed a nearly $17 million contract with Open AI, the company that operates ChatGPT, including an agreement that the company will not train its models on student data. Advocates for Addis’ bill say the same privacy restrictions should apply to any AI company with access to California student data, regardless of whether the company has an agreement with the student’s school district or college.

    Are privacy laws getting stricter or looser?

    Addis’ bill comes as privacy laws in California and across the country are in flux. In 2020, California voters approved a proposition to create a new state agency to enforce data privacy rules and regulate the businesses that collect data. Advocates for the proposition contributed over $6.7 million to the campaign, compared to just over $50,000 contributed by the opposition, according to state data. The state agency that the proposition formed, now known as CalPrivacy, released new rules this year, restricting the use of automated decision-making technology, such as the use of AI to make admissions or hiring decisions. Those rules were originally stricter but businesses, lawmakers and Gov. Gavin Newsom pressured the CalPrivacy board to water them down.

    In Washington D.C., Congress is considering changing federal law to limit how companies interact with children under 17. Separately, Congress is considering a bill that would require social media companies to prevent and mitigate children’s sexual exploitation, bullying, and self-harm. California Attorney General Rob Bonta is concerned that one version of the social media bill contains language that could erode existing protections in California law.

    Bonta’s office is responsible for enforcing many of the state’s existing privacy laws. In November, he said the state worked with Connecticut and New York to reach $5.1 million in settlements against Illuminate, an education technology company that uses data to track and evaluate students’ progress, such as their testing scores and developmental milestones. The company had a data breach, exposing “sensitive information” from over 434,000 California students, the state attorney general’s office said in a statement.

    It was the first time California successfully went after a company for violating the state’s landmark 2014 education privacy law.

    To increase enforcement, Addis’ bill contains a new provision — the right for students and parents to sue tech companies in certain cases for privacy violations. Business and technology groups have opposed the bill, arguing that the new regulations and the right to sue would stifle investment in AI-powered learning tools.

    King said that giving consumers the right to sue is often the only way to increase enforcement. Otherwise, the onus is on individual consumers to find concerning practices and try to opt out.

    Despite being an expert in data privacy, King said that she struggled at first to figure out how to delete her TeamSnap account, only later to discover that she needed to send an email to the company. She laughed at the irony, since it’s these kinds of dark patterns in user design that fuel part of her research.

    In academia, the strategy of trapping customers is sometimes called the “roach motel,” she explained, a reference to a popular television ad from the late 1970s for a cockroach trap.

    “You can check in,” she said, “but you can never check out.”

    CalMatters reporters Khari Johnson and Ryan Sabalow contributed to this story.

    This article was originally published on CalMatters and was republished under the Creative Commons Attribution-NonCommercial-NoDerivatives license.