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A Volunteer Vaccine Navigator Has Some Tips

Volunteer Candice Kim put up a sign near her home offering to help people struggling to navigate the vaccine appointment booking systems. (Courtesy of Candice Kim)
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It's one thing to be eligible for the COVID-19 vaccine and another thing entirely to navigate the system and acquire it.

The barriers to vaccine access are plenty:

  • language and translation hurdles
  • email and cell phone availability
  • technology proficiency
  • the time to keeping checking various avenues, transportation, and supply limitations.

To help, some Southern Californians have stepped in and stepped up to guide friends, family and strangers through the medical maze.
We talked to Pasadena resident Candice Kim who took up the effort when her parents — who are seniors — became eligible for the vaccine. She's now a project director by day and a volunteer vaccine navigator by night.


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