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This archival content was written, edited, and published prior to LAist's acquisition by its current owner, Southern California Public Radio ("SCPR"). Content, such as language choice and subject matter, in archival articles therefore may not align with SCPR's current editorial standards. To learn more about those standards and why we make this distinction, please click here.

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Time Warner Cable Customers Report Audio Drops in TV Service

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For the past few months, there's been a constant drone of Time Warner complaints that come our way. "Time-Warner has hit an all-time low. Despite the fact that both LAist and The Los Angeles Times has reported Bot attacks on the provider they absolutely refuse to 'fess-up' to the issue and credit me with a refund," a reader left in our anonymous tip box. Another tipster followed up with a complaint we experience daily at home. "Paying extra for Digital service and using their DVR box does nothing to improve things; DVR'd shows frequently have blips and sound drops. How is this company allowed to continue providing such sh*tty service to the 2nd largest media market in the country?!" It's true, at least for us at home where they happen consistently about every 15 minutes. Who else experiences this?