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Time Warner Cable Customers Report Audio Drops in TV Service
For the past few months, there's been a constant drone of Time Warner complaints that come our way. "Time-Warner has hit an all-time low. Despite the fact that both LAist and The Los Angeles Times has reported Bot attacks on the provider they absolutely refuse to 'fess-up' to the issue and credit me with a refund," a reader left in our anonymous tip box. Another tipster followed up with a complaint we experience daily at home. "Paying extra for Digital service and using their DVR box does nothing to improve things; DVR'd shows frequently have blips and sound drops. How is this company allowed to continue providing such sh*tty service to the 2nd largest media market in the country?!" It's true, at least for us at home where they happen consistently about every 15 minutes. Who else experiences this?
One year ago, Congress voted to defund public media, eliminating a critical $1.7 million from our budget every year going forward. But they couldn’t silence us, and we’re not going anywhere. LAist is now 100% community funded and that means we’re taking our future into our own hands and turning to you to keep local reporting strong.
You come to LAist because you want independent reporting and trustworthy local information. Our nonprofit newsroom doesn’t answer to shareholders looking to turn a profit. Instead, we answer to you and our communities. We are free to follow facts wherever they lead and to hold power to account without fear or favor. Our only loyalty is to our readers and listeners and our mission: to inform, engage, and strengthen Southern California’s communities.
If this story helped you, please become a monthly member today to help sustain this mission. It just takes 1 minute to donate below.
You come to LAist because you want independent reporting and trustworthy local information. Our nonprofit newsroom doesn’t answer to shareholders looking to turn a profit. Instead, we answer to you and our communities. We are free to follow facts wherever they lead and to hold power to account without fear or favor. Our only loyalty is to our readers and listeners and our mission: to inform, engage, and strengthen Southern California’s communities.
If this story helped you, please become a monthly member today to help sustain this mission. It just takes 1 minute to donate below.
Senior Vice President News, Editor in Chief
