The Brief

When the Eaton Fire reached the backyard of the MonteCedro retirement community in the early hours of Jan. 8, many residents woke up to the smell of smoke and the sound of people knocking on doors.

Residents waited for directions on what to do. Should they shelter in place? Should they head for the exits?

Some told LAist later that they figured staff at the Altadena facility would take the lead. But something went wrong. The retirement community is among the region’s most upscale — the average entrance fee is around $1 million, according to public finance documents.

“We assumed that there’s some kind of plan, but I never saw it, and didn’t think to investigate it when I moved in,” said Linda Bergthold, an 84-year-old who lives at the care facility.

She was among the residents moved to safety during the fire.

According to state authorities, two women were left behind during the dawn evacuations of nearly 200 residents.

Los Angeles County sheriff's deputies found both women at the property hours later. One was walking her dog outside the building's entrance as nearby houses burned. The other, Jean Bruce Poole, then 100 years old, was wandering the dark hallways of the third floor, according to the Sheriff’s Department.

“I think there could be some protocols put in place that they would know who's where and who's not accounted for,” Poole’s son, John Ward, told LAist.

The California Department of Social Services, which licenses residential care facilities, including assisted living facilities, cited MonteCedro in September for failing to follow its own emergency evacuation procedures and leaving residents behind during evacuations.

Neither MonteCedro, nor the nonprofit Episcopal Communities & Services that runs it, responded to multiple interview requests for this story.

In a Jan. 29 statement, Episcopal Communities & Services said that fire personnel and MonteCedro staff “made two complete tours through the building, triggering fire alarms and inspecting every residence.”

“However, two independent living residents were not encountered and did not make it to the buses," the statement read.

At least one other residential care facility, the Terraces at Park Marino in Pasadena, also was cited for not evacuating all residents.

MonteCedro withstood the Eaton Fire. The Terraces did not. The facility was destroyed shortly after firefighters rescued a woman from the third floor who was initially left behind during the evacuations.

Both facilities have appealed the citations, according to state records. MonteCedro’s appeal has not been made public. Administrators for both facilities avoided fines by submitting required plans to fix the problems.

MonteCedro administrators said at a meeting with residents in February that they were working alongside first responders and weren’t the only responsible party, according to a recording of the gathering reviewed by LAist. Administrators noted that the two women who were left behind ended up being moved to safety.

Sheriff’s deputies and Pasadena public transit bus drivers worked with MonteCedro staff to relocate residents to the evacuation shelter at the city’s convention center. One night earlier, the Pasadena Fire Department helped evacuate the Terraces.

Both evacuations reveal what can happen at long-term care facilities during a disaster when emergency planning and coordination are found to be inadequate. They also raise questions about where a facility's responsibility ends and first responders’ begins.

State investigators determined that MonteCedro’s executive director, David Weidert, was designated to remain on site during emergencies, but he went home before the fire closed in on the facility. He also failed to call in additional staff despite emergency protocols requiring it, according to the state’s investigative report.

Weidert has since left MonteCedro. Shortly after residents returned in March, an interim executive director was named, according to the facility’s final public fire update on March 11. LAist made several attempts to reach Weidert by phone and email but was unsuccessful.

State licensing authorities also found that four of the five people working the early hours of Jan. 8 had never been trained in emergency procedures.

Some residents say they have seen safety changes within the past few months.

A day after the Eaton Fire devastated the area, MonteCedro's Facebook page posted an exterior shot of a main building, noting the interiors still needed to be inspected.

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MonteCedro via Facebook

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Hour by hour at MonteCedro

The official evacuation order for the area that includes MonteCedro was issued at 5:42 a.m. on Jan. 8, according to archived alerts from the L.A. County Office of Emergency Management.

By then, the fire had been burning for more than 12 hours.

Bergthold, who has lived at the facility for seven years, said her daughter called her from Los Feliz the night of Jan. 7 to warn her about intensifying winds and encourage her to prepare for a possible evacuation.

Bergthold packed a go-bag and slept in her clothes inside her apartment.

She said that when she woke up the next morning, the smoke outside was so thick she couldn't see the trees outside her window.

"But I was not told to pack any sort of suitcase by the facility," she said. "I was being proactive. I really wanted to be ready, and I'm glad I was."

Weidert, MonteCedro’s then executive director, left the facility Jan. 7 around 10 p.m., according to statements he made at a post-fire town hall meeting in February with residents and their family members.

By that time winds in the area were at 70 mph, and both the Palisades and Eaton fires had been burning for hours.

According to the state investigation, five employees stayed on the clock past 10 p.m.: a building and safety manager named Bruno Molina, a security guard, two caregivers, and one licensed vocational nurse who was a temporary worker.

Molina did not respond to LAist’s interview requests.

Only the managers and administrators at MonteCedro had gone through emergency training. All but one of them had gone home for the day.

At 11:30 p.m. on Jan. 7, the executive director called the facility and told Molina that MonteCedro should shelter in place while awaiting official evacuation orders from county authorities, according to the state’s report.

At the town hall, James Rothrock — CEO of Episcopal Communities & Services, the nonprofit that runs the facility — explained the buildings were built to withstand wind and fire, and that evacuating hundreds of residents too soon could have exposed them needlessly to trauma and other health risks.

“The safest place we want to be was inside the building,” he said. At 3 a.m., MonteCedro staff called the Los Angeles County Sheriff’s Department for help, according to the state investigation.

Around 4 a.m., the Sheriff’s Department and L.A. County Fire Department got involved with the MonteCedro evacuation, according to an Eaton Fire response after-action report commissioned by the county.

At 4:15 a.m., MonteCedro authorities made the decision, along with the L.A. County Fire Department, to evacuate 195 residents who had not previously left on their own, according to a Jan. 29 statement from Episcopal Communities & Services.

Around 5:30 a.m., the evacuation began, according to the state report. By that time, eyewitnesses told LAist they saw fire near the back of the MonteCedro property — and neighboring buildings burning.

Most of the residents, some barefoot and in nightgowns, were rushed outside and onto buses by first responders and facility staff.

Two people were missing.

“That should not have happened,” Rothrock said, in the February town hall recording reviewed by LAist.

He stressed that staff members were working alongside sheriff’s deputies, paramedics and firefighters during the chaos.

Rothrock did not respond to interview requests.

Evacuation plans

During the Eaton and Palisades fires, more than 3,000 residents at more than 100 facilities across L.A. County had to be relocated, according to state authorities.

All residential care facilities are required by law to have written evacuation plans, updated annually and filed with the California Department of Social Services.

LAist reviewed copies of plans for more than 70 assisted living facilities evacuated in January, obtained through a public records request. More than 90% of those plans were outdated. And more than one-third of the facilities’ plans were last updated a decade ago or more, despite state law that requires they be filed each year, updated as needed and approved and checked during annual licensing visits.

Disability policy consultant June Isaacson Kailes reviewed LAist’s findings, as well as dozens of plans independently, and said she was “floored by the inadequacy.”

“Some of them were 10 years old,” she said. “Some of them were not fully filled out.”

MonteCedro’s emergency plan, which was signed and approved by the executive director in 2023, set a framework for what should happen during an evacuation, but state investigators said it lacked details about designated staff roles.

It did not list specific transportation plans or relocation sites as required by state law, according to LAist’s review of the document.

And MonteCedro did not follow some of what it had put in writing, state investigators said in the report. For example, the facility’s plan requires it to maintain an emergency contact list for off-duty staff who are supposed to be called in for help during an evacuation. MonteCedro had no such list, investigators said.

Rachel Tate, who oversees the L.A. ombudsman program for long-term care, said many facilities craft their plans for an emergency that’s just affecting their own location.

“I don't think that facilities in Los Angeles County were braced the way they should be for regional incidents where so many people were impacted at the same time,” she said.

Tate said she encourages families to ask residential care facilities or skilled nursing facilities about their emergency plans.

Isaacson Kailes said local officials should do the same.

“Local governments need to recognize that their plans are weak and inadequate, and therefore they need to be planning with these places," Isaacson Kailes said. “Otherwise, people will die.”

John Ward and his mother, Jean Bruce Poole, celebrating her 100th birthday.

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Courtesy John Ward

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‘Don’t lose me’

By 7 a.m., most of the MonteCedro residents had arrived at the Pasadena Convention Center, which was operating as an evacuation shelter during the fires.

Jean Bruce Poole had not.

She woke up that morning at the care facility and went about her normal routine, her son told LAist. He said she told him she ate breakfast and took a shower before leaving her room. Then she realized the hallways were dark.

The elevators were down. Emergency lights were out. Sheriff’s deputies found her in a hallway hours later, after first spotting another resident walking a dog near the entrance shortly after 9:30 a.m.

Back at the convention center, MonteCedro staffers were doing a head count around that time, according to the account dated Jan. 29 and posted on their website.

Deputies searched the building looking for anyone left behind, kicking down about 40 doors. They found Poole on the third floor, looking for an exit just before 10:30 a.m., according to timestamps on a deputy’s body-worn camera footage. (The footage obtained by LAist above contains text added by the Sheriff's Department.)

“Don’t lose me,” Poole says in the video.

After Rothrock, CEO of the nonprofit that runs MonteCedro, learned two residents were missing, he went to MonteCedro “immediately,” where he was told that two people had been found and transferred, according to the January statement.

Poole was taken to the convention center and then temporarily relocated to Mt. San Antonio Gardens, a care center in Pomona. Eventually she returned to MonteCedro, where she continues to live, her son said.

Ward said his mother didn’t know how close the Eaton Fire had come until she rounded the corner in a patrol car and saw a nearby church in flames.

Pasadena Transit buses arrived at the MonteCedro retirement community in Altadena before dawn on Jan. 8

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Courtesy of a MonteCedro resident

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Looking back, he told LAist, he has some regrets. He said his mother adores MonteCedro — the gourmet meals and access to field trips and concerts. But when it came to safety in an emergency, staff weren’t adequately prepared, he said.

He remembered that his wife told him the previous evening to drive to the care facility to pick up his mother. At the time, the fire was still 3 miles away, and he thought it would never reach her.

“That was a mistake I made,” Ward said. “And it could have been a very serious ending.”

MonteCedro residents and family members told LAist they’re grateful to facility staff who did stick around to help get most people out. That included Molina, the building manager, who they say evacuated residents as his own family home burned down.

“It's extraordinary courage and dedication to us for them to do that,” said Bergthold, the 84-year old MonteCedro resident.

MonteCedro staff told residents they hired a company called Fire & Life Safety Inc. to review its emergency plans and response effort, according to the recording reviewed by LAist. Staff at the meeting said they have no plans to release those findings publicly.

Residents and family members compiled their own list of changes they are demanding from the facility, according to interviews with LAist. The list includes upgrading alarms, new evacuation protocols, more training for staff and better notification systems for residents and families.

So far, residents said MonteCedro has made some of the changes.

Weidert, the previous executive director, retired in February.

Residents at MonteCedro care facility were moved to safety in the early morning hours of Jan. 8, 2025 as the Eaton Fire approached. The facility survived the Eaton Fire.

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Aaron Schrank

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LAist

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The facility hired a new executive director, Adam Peña, in August. Bergthold served on a resident committee that hired the new director.

She said that since he took over, there have been new earthquake drills at the facility, residents were provided emergency go-bags with flashlights and battery packs, and a new resident emergency planning committee was created.

Each floor of MonteCedro’s various buildings now have designated emergency leaders, responsible for coordinating evacuations, Bergthold said.

"I'm very pleased with the actions they've taken," she said.

But she and others say there is still work to be done. They’re hoping for a warning system with flashing lights to help people who are visually impaired.

And they want a stronger transportation plan for evacuating residents from the MonteCedro’s memory care villas so residents don’t have to rely on first responders.

Mostly, they want clearer communication from the people in charge, they said.

This reporting was supported by the Fund for Investigative Journalism. None of our funders have any influence on our editorial decisions.

NEW YORK — In Brian Sanchez's slice of Astoria, the FIFA World Cup doesn't begin with the first match. It starts weeks earlier, with the arrival of a sticker album — and a mission.

It's a deceptively simple one: Fill the book with all the stickers representing World Cup teams, players, venues and other tournament details. But these stickers are sold in blind packs, similar to baseball or Pokémon cards, which adds to the fun and the headaches.

Sanchez, 20, has tried to complete the task before but never succeeded. This year, he planned to skip it altogether, but it was hard to ignore the chatter and excitement among his friends and family — both at home and abroad — who were all participating.

"Honestly it comes down to a little bit of FOMO," he said.

The hunt for stickers, produced by the Italian company Panini, is a decades-old World Cup tradition that's especially popular in Latin America and Europe. In the U.S., interest has been building steadily over the years, but this summer, the buzz is bigger than ever.

Jason Howarth, senior vice president of marketing and athlete relations at Panini America, said retailers reported being sold out of sticker packets within a week of the release in late April — unseen in previous World Cup cycles.

"There's a different energy coming out of it," he said. "Right now, it's outpacing where we were in 2022 by three to five times."

The surging demand comes as collectors face their toughest challenge yet. This year, they need to track down 980 distinct stickers to put the album to bed — 310 more than at the 2022 World Cup and a record number for the company. It's a reflection of the upcoming tournament's historic scale, which is expanding from 32 teams to 48 across three countries.

This edition will also be the second to last men's World Cup sticker album produced by Panini — ending a partnership that stretches back over five decades. Last month, FIFA announced that starting in 2031, U.S.-based Fanatics will be the official supplier of FIFA soccer cards, trading cards and stickers.

On a recent afternoon in Central Park, Sanchez met up with other collectors. Hunched over stacks of stickers, some two dozen people inspected the offerings with laser focus.

With only four stickers missing, Sanchez was already looking forward to earning bragging rights as the first person in his family across the finish line this year.

" I'm feeling pretty accomplished," he said. "I've been trying to get a win, and this is gonna be a huge win for me."

An expensive, labor-intensive but rewarding hobby

A single pack of seven stickers — available online, at corner stores or drugstore chains like Walgreens and CVS — now cost $2, compared to four years ago when five stickers retailed for around $1. That means simply buying enough packs to accumulate 980 stickers would total $280.

Given the costs, finishing the book is rarely a solitary pursuit, and aficionados often meet up to spread the wealth, according to Crista Latvis, 26, who organized the recent sticker swap in Central Park.

"You can't just buy your way into it," she said. "Otherwise,  it's super expensive and you've got to be very lucky."

For many, these gatherings are part of the pastime's draw.

"It's great to meet other people who are also doing it and also excited for the World Cup, especially since it's here," Latvis said.

Sebastian Clavijo, who attended Latvis' swap, said he spent tens of thousands of dollars on his quest this year. Clavijo, 32, has been collecting Panini stickers since he was 4. This year, his goal is to complete the book only with pieces featuring red and purple borders — an even rarer get.

" I just like soccer and I love collecting," he said. "That's my hobby, you know?"

In 2022, Panini introduced stickers with different colored borders that vary in rarity. That element has been an especially big hit with the trading card community and contributed to the hobby's appeal in the U.S., according to Howarth from Panini America.

Panini popularity has grown along with soccer

Demand has always existed in New York, Texas, Florida, among other big states, but it's also emerging nationwide, in places like Phoenix and the Northwest, according to Howarth.

" As soccer has grown, so has Panini," he said.

Howarth believes part of this year's popularity stems from the expanded World Cup format. Teams that have never qualified for the tournament — and therefore never been sticker-fied by Panini — are finally getting their moment.

For some, completing the sticker album is driven by nostalgia for their childhood, family or home country.

Linda Lino never heard of the hobby until she was 18, and her grandmother gave her a Panini sticker book. That was in 2014. Lino has completed every World Cup edition since, in part in memory of her late grandmother.

"It started with my grandma and then it became like a whole family thing," Lino said. "I love the community that it brings together."

That's especially true with her father, who never had the chance to collect stickers when he was a kid in Peru, Lino said. Now, the two are making up for lost time.

"My dad is so excited," she said. "He's like 'I want to help you. I want to put the stickers together.'"

Clemente Lisi, a sports journalist who has written about the Panini sticker phenomenon, said the sticker album serves as a time capsule for the World Cup. With the tournament's return to the U.S. after 32 years, he expects it will produce more first-time collectors looking for a way to remember this summer.

"This may be the only tangible thing from a World Cup unless you go to a game," he said.

Lisi, who also runs Planet Soccer on Substack, anticipates that the U.S. company Fanatics will further cater to the market at home.

" It'll even become more American and more baked into our culture," he said.

Sanchez, the college student from Astoria, dabbles in collecting other items, like vinyls and trading cards. But what he appreciates most about the Panini sticker scene is its supportive and rarely competitive nature.

" The community around the World Cup stickers is something like I've never seen before," he said. "The community is just so nice."

After countless hours of trading and visiting multiple convenience stores, Sanchez found his 980th and final sticker at the swap in Central Park. It was of the Iraqi team. He let out a gasp, followed by a smile that spanned ear to ear. "Let's goooo!"

With a mountain of duplicates left, Sanchez wasn't ready to move on just yet. His next step was to help his mother finish her album.

" I'm going to take a break," he said. "I'm going to celebrate today and then get back to it."

Topline:

The backstory: Once a year, dozens of sound artists converge on the hill with views of the harbor below to perform their audio art, which can range from serene to “beautifully weird.”

What to expect: This year includes a performer bending a bar of tin with his bare hands to get it to emit what’s called a "tin cry" and synthesizer-based soundscapes that take inspiration from both the ocean and the industrial space below.

When to go: Soundpedro is free and lasts from 7-10 p.m. Saturday.

More info at the Soundpedro website.

You may know about Union Station as an L.A. landmark or as a transportation hub — but how much do you know about its rich architectural history?

To foster that interest and knowledge, Metro created a series of public tours of the station this spring.

“There's so much that you might just walk by without really having the opportunity to delve deeply into,” said Zipporah Lax Yamamoto, deputy executive officer of Metro’s art program. “[The tours are] a really wonderful opportunity to be able to spend time with the station, learn more about the historic landmark, which belongs to all of us.”

Union Station in Los Angeles

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Myung J. Chun

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Getty Images

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Architectural style

It’s called Union Station because when it opened in 1939, it connected the Southern Pacific and Union Pacific railroads with the Atchison, Topeka and Santa Fe railway.

While it was designed by father-and-son team Donald and John Parkinson, the architects who gave us L.A. City Hall, its style is very different. Union Station’s interior and exterior mixes art deco, Spanish colonial and other styles into a hybrid dubbed Mission Moderne.

As you begin the tour, entering from Alameda Street, tour guides ask you to look up at the decorative elements in the high ceilings. The beams and geometric patterns may look like wood — but they’re actually just painted to look that way.

A community destroyed by development

Along the way, the tour gives background on pieces created more than 30 years ago. These include "City of Dreams/River of History" by artists May Sun and Richard Wyatt in 1995. Sun’s piece uses remnants of the Chinese American homes torn down to build the station, a reference to the high price that community paid for this building’s construction.

Detail from "City of Dreams/River of History," created by artists May Sun and Richard Wyatt at Union Station.

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Adolfo Guzman-Lopez/LAist

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“It was an enormous price. Chinatown ceased to exist in this area. … The families that lived here during that time are still around and maintain archives of that time period and the original Chinatown here, and we've worked with those families to have those objects on display,” Lax Yamamoto said.

Meanwhile, Wyatt’s large-scale mural includes the face of a Chinese man, along with nine other people of different races, ethnicities and ages; a nod to the diversity of the city since its founding in the late 1700s.

There are also stops to see new art installed for the World Cup.

A mural by Richard Wyatt at Union Station

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Adolfo Guzman-Lopez/LAist

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There are three tours left in the series but the RSVPs have reached their maximum; however, Lax Yamamoto said Metro will decide whether to continue them based on what people have thought about the tours.

Meanwhile, Union Station is set to swell with people in the next couple of months as L.A. hosts World Cup games. The station is the site of an official FIFA-sponsored Fan Zone from June 25-28.

When I first came to the states many years ago, if I’d mentioned Arsenal, people would have thought I was referring to the U.S. military or something. But all that has changed. You can now watch U.K. premier league games in sports bars, most kids play soccer, and Ted Lasso is must-watch TV.

To which I say — welcome. We English are proud of the fact that soccer began with us more than 150 years ago. And every World Cup, we think, surely this will be the year that the trophy returns home — the year that we’ll win!

Queen Elizabeth II awarding the Jules Rimet World Cup Trophy to Bobby Moore after England won the 1966 World Cup final at Wembley.

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Marc Atkins/Getty Images

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Getty Images Europe

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I mean it did happen … once… back in 1966. It’s such a long time ago the game was televised in black and white and shillings were still being used. My mother was nine months pregnant with my brother, and got so excited jumping up and down she went into labor and had him the next day. World Cup Willie they called him. Actually his name is David, but never mind.

Since then, every four years everyone in the U.K. watches the games with bated breath. And then something stupid will happen, and we’ll lose, like that time in 1998 when David Beckham (who played for England before he came to L.A. Galaxy) lost his temper and was sent off, and we’ll sit there, gloomy and despondent. I know because I was there in my friend’s living room in London, gloomy and despondent, thinking just once, just once, maybe could we please have a win?

David Beckham's infamous 1998 red card in the England vs. Argentina game.

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Getty Images Europe

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The last World Cup, I went to Ye Olde Kings Head in Santa Monica to watch England play. At 7 a.m. it was full of people already on their third pint of beer. And when the team got through to the next round, the gentle men of England ran outside the pub, whipped off their shirts and started weaving through traffic, singing football chants and acting like hooligans. I really couldn’t decide if I was embarrassed or if it felt like home.

Anyway, this time, since I’m now an American citizen, it’s in my contract that I need to support Team USA. I’m a dual citizen, though, so I’ll also be cheering for England. If by any chance Team USA and England play each other, my two selves will be watching, with a cup of tea in one hand, and a cold brewski in the other, and the polarities will explode, or something. But what will probably happen is that both teams will be eclipsed by Brazil or France playing the beautiful game… beautifully. Cheers.