Support for LAist comes from
We Explain L.A.
Stay Connected

Share This

This is an archival story that predates current editorial management.

This archival content was written, edited, and published prior to LAist's acquisition by its current owner, Southern California Public Radio ("SCPR"). Content, such as language choice and subject matter, in archival articles therefore may not align with SCPR's current editorial standards. To learn more about those standards and why we make this distinction, please click here.


T-Mobile Service Down for Lots of L.A. Customers [Updated]

Before you read this story...
Dear reader, we're asking for your help to keep local reporting available for all. Your financial support keeps stories like this one free to read, instead of hidden behind paywalls. We believe when reliable local reporting is widely available, the entire community benefits. Thank you for investing in your neighborhood.

When it comes to L.A. and complaints about communication utilities, it's usually about AT&T cell phone service or Time Warner Cable's internet outages. Today, all the rage on Twitter this afternoon is about T-Mobile... as in how no one can make a call in Los Angeles region (gosh, we hope no one needs to call 911).

"Oh guess you didn't hear, we're having issues in the LA area that's causing you guys to have service issues with your phone like receiving and making calls as well as other features on the phone," a customer service representative told LAist writer Tim Hammer this afternoon.

A media representative with the company could not immediately comment on the situation. [Update: T-Mobile said this in an e-mailed statement: “Some T-Mobile customers in parts of Los Angeles may be experiencing intermittent data and voice service disruptions this afternoon. T-Mobile’s Rapid Response teams are working closely with our vendors to restore full service as quickly as possible.”]

[Update #2: In a statement around 7 p.m. T-Mobile said the issue was resolved: "Earlier today, some T-Mobile customers in parts of Los Angeles may have experienced intermittent data and voice service disruptions. T-Mobile’s Rapid Response team has restored full service to the area"]