This story is free to read because readers choose to support LAist. If you find value in independent local reporting, make a donation to power our newsroom today.
This is an archival story that predates current editorial management.
This archival content was written, edited, and published prior to LAist's acquisition by its current owner, Southern California Public Radio ("SCPR"). Content, such as language choice and subject matter, in archival articles therefore may not align with SCPR's current editorial standards. To learn more about those standards and why we make this distinction, please click here.
T-Mobile Service Down for Lots of L.A. Customers [Updated]
When it comes to L.A. and complaints about communication utilities, it's usually about AT&T cell phone service or Time Warner Cable's internet outages. Today, all the rage on Twitter this afternoon is about T-Mobile... as in how no one can make a call in Los Angeles region (gosh, we hope no one needs to call 911).
"Oh guess you didn't hear, we're having issues in the LA area that's causing you guys to have service issues with your phone like receiving and making calls as well as other features on the phone," a customer service representative told LAist writer Tim Hammer this afternoon.
A media representative with the company could not immediately comment on the situation. [Update: T-Mobile said this in an e-mailed statement: “Some T-Mobile customers in parts of Los Angeles may be experiencing intermittent data and voice service disruptions this afternoon. T-Mobile’s Rapid Response teams are working closely with our vendors to restore full service as quickly as possible.”]
[Update #2: In a statement around 7 p.m. T-Mobile said the issue was resolved: "Earlier today, some T-Mobile customers in parts of Los Angeles may have experienced intermittent data and voice service disruptions. T-Mobile’s Rapid Response team has restored full service to the area"]
You come to LAist because you want independent reporting and trustworthy local information. Our newsroom doesn’t answer to shareholders looking to turn a profit. Instead, we answer to you and our connected community. We are free to tell the full truth, to hold power to account without fear or favor, and to follow facts wherever they lead. Our only loyalty is to our audiences and our mission: to inform, engage, and strengthen our community.
Right now, LAist has lost $1.7M in annual funding due to Congress clawing back money already approved. The support we receive from readers like you will determine how fully our newsroom can continue informing, serving, and strengthening Southern California.
If this story helped you today, please become a monthly member today to help sustain this mission. It just takes 1 minute to donate below.
Your tax-deductible donation keeps LAist independent and accessible to everyone.
Right now, LAist has lost $1.7M in annual funding due to Congress clawing back money already approved. The support we receive from readers like you will determine how fully our newsroom can continue informing, serving, and strengthening Southern California.
If this story helped you today, please become a monthly member today to help sustain this mission. It just takes 1 minute to donate below.
Your tax-deductible donation keeps LAist independent and accessible to everyone.
Senior Vice President News, Editor in Chief
