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Sun Valley: Closed Door Policy?

Where are all your good samaritans, Sun Valley? Palm Desert's KESQ reports that "A severely burned woman who went door-to-door in [the] San Fernando Valley neighborhood asking for help has died of her injuries."
No one seems to know how the woman actually caught fire but they do know that she left soot and blood on the doors she knocked on. No one opened their doors to help. One woman did call 911.
It's nice to know that if we happen to spontaneously combust, our valley neighbors will be quick to action.
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A hike can be a beautiful backdrop as you build your connection with someone.