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News

Southwest Airlines Service Outage Causes Massive Delays At LAX

By  Devon McReynolds
Published Oct 10, 2015 11:00 PM
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An outage in Southwest Airlines service has resulted in huge delays at LAX, and the airline is advising travelers to arrive at least 2 hours before departure.

According to a post for the airline's blog:

We’re experiencing technology issues on southwest.com, the Southwest Mobile app, and in reservations centers and airports across our system today which are impacting future bookings and are requiring us to process Customers manually as they arrive for travel. We’re asking Customers to arrive at least two hours prior to their scheduled departures to help minimize delays. As of 1:00 p.m. CDT, nearly 300 flights have been delayed in departing, out of approximately 3600 flights scheduled to operate today.

The service outage is a nationwide issue, and is not just effecting LAX; delays have been reported at airports across the country, including Las Vegas, Nashville and LaGuardia

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In the tweet below, the LA Airport Police reported that Southwest employees had resorted to issuing hand-written tickets:

One reporter heard that the system will be messed up through the rest of the day.

...but at least there's pizza?

Whoever's been running the Southwest Airlines Twitter account will definitely be earning their paycheck today.