Support for LAist comes from
We Explain L.A.
Stay Connected

Share This

News

L.A. Spends Nearly a Quarter Million per Month on 11,000 Unused Phone Lines

phonecallaudit.jpg
Photo by Alberto_Montoya via Flickr
LAist relies on your reader support.
Your tax-deductible gift today powers our reporters and keeps us independent. We rely on you, our reader, not paywalls to stay funded because we believe important news and information should be freely accessible to all.

City Controller Wendy Greuel is at it again and this morning released a report showing off more wasteful spending in the city. With over 40,000 phone lines totaling $7.2 million a year in phone calls, she looked at phone call policies and if there is proper oversight in the justification employees making calls. Some findings her office released in a teaser are as follows:

  • The City has up to 11,890 idle phone lines, which cost $237,800 per month to maintain.
  • The City provides virtually no oversight on whether international calls made by City employees are justified.
  • Some City phones don’t require a Telephone Access Code (Telcode) for long distance calls, even though the City’s policy states that “All long distance calls on City telephones MUST be made with a Telcode.”
    • Out of a sample of long distance calls, nearly 40% did not require a Telcode. There may be as much as $100,000 in long distance calls that are untraceable.
    • There are instances where phone lines have been specifically requested to be exempt from using a Telcode; nearly 63% of those requests have come from elected officials offices.
  • There are 105 employees with multiple Telcodes, preventing accountability for excessive or unnecessary calls.