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This archival content was originally written for and published on KPCC.org. Keep in mind that links and images may no longer work — and references may be outdated.

KPCC Archive

Covered California: Enrollment portal working again

PASADENA, CA - NOVEMBER 19:  A healthcare reform specialist helps people select insurance plans at the free Affordable Care Act (ACA) Enrollment Fair at Pasadena City College on November 19, 2013 in Pasadena, California. The event, sponsored by the Chamber of Commerce and the Los Angeles Association of Health Underwriters, offers one-on-one sessions with insurance experts certified by Covered California to help people enroll for healthcare coverage under the ACA.  (Photo by David McNew/Getty Images)
Applying for insurance through the Covered California website.
(
David McNew/Getty Images
)

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After being shut down for more than four days, Covered California's enrollment portal on its website is functioning again. 

A spokeswoman said the portal returned to operation at around 4 a.m. Monday.  The agency took it down last Wednesday afternoon after intermittent errors cropped up on the enrollment pages, ending user sessions during the application process. 

Technicians first discovered the problem during system maintenance on Feb. 16th. Covered California said its engineers worked around the clock to fix the problem. 

The agency said that no consumer data were compromised as a result of the technical problems. 

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