DMV Systems Go Down Statewide, Wait Times Increase Drastically [Updated]
If going to the DMV wasn't enough of a headache, it got worse today when the system went down statewide. "We had connectivity issues," said Jan Mendoza, a public information officer with the agency. "It could be something with the phone company, it's all we know at the moment."
"Not one person has been served yet," said Rob Franz, who had been waiting at the Culver City office for more than three hours. "The workers have been as nice as can be expected--nothing they can do. Some people are waiting it out and some are opting to make a future appointment."
"Crappy thing is," he continued, "they didn't an announce the system was down until 11 a.m. They just told each person as they walked up: 'Well, fill out these forms......but our system is down so...' Total bullshit. They should have made an announcement to everyone."
Mendoza said her office was first informed of the problem at 11:10 a.m. She said employees will try to do as much manually and process it later. Some DMV requests can be done online at their website.
Update: Franz, e-mailing from the Culver City DMV, says the system was back up at 2:14 p.m. "Mad props to the 40-50 diehards that stuck it out! Good job by the DMV employees at the Culver City branch. They did their best," he wrote.