LAist is part of Southern California Public Radio (SCPR), a member-supported public media network. Hear our news on-air at our partner site:
This is an archival story that predates current editorial management.
This archival content was written, edited, and published prior to LAist's acquisition by its current owner, Southern California Public Radio ("SCPR"). Content, such as language choice and subject matter, in archival articles therefore may not align with SCPR's current editorial standards. To learn more about those standards and why we make this distinction, please click here.
Does this sound like something the City of Los Angeles should do?
The city of Moorpark has slapped a $25,000 fine against Time Warner Cable over what it says is poor service provided to customers.
The City Council voted 4-0 to fine the company over technical problems, long waiting times and telephone prompts that didn’t lead to the right answer.
“Time Warner has, for a period of time, not lived up to the obligations that are required for the citizens of this community,” Councilman Keith Millhouse was quoted by The Associated Press.
The council vote started the process of formally notifying Time Warner that fines will be assessed, The Associated Press quoted cable company regional spokeswoman Patti Rockenwagner.
“Once we receive formal notification, we will respond,” Rockenwagner was quoted by The Associated Press.