The Brief

Los Angeles has long had a reputation for being smoggy and traffic congested. Angelenos in this sprawling, gas-guzzling city love their cars.

Of all people who commute to work, 89% take cars, trucks or vans, according to an analysis of census data. But there are other options, and a lot of time and money have been spent across L.A. city and county to expand our modes of transportation.

A push for more transit in LA

The new Metro rail map.

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Courtesy Metro

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There are six rail lines, which include four light rail lines (the A, C, E and K lines) and two rapid transit lines (B and D lines) that serve 101 stations from San Fernando Valley to Long Beach, and areas in between.

L.A. has one of the largest bus fleets in the nation with 2,320 buses and more than 100 routes. Plus, there are around 100 miles of bike lanes in the county, although not always connecting.

It's far from perfect, but there’s a big push to do more — and do better. LA Metro, the county agency that makes decisions about public transportation, has been on a mission to increase ridership.

For one, L.A. aims to be a zero carbon emission zone by 2050. Officials want to increase the number of Angelenos who walk, bike and use non-gas guzzling transit to 50%.

Another big reason is that the Summer Olympics and Paralympics are coming to L.A. in 2028 and officials aim to complete several transportation projects beforehand.

"The overall goal for the games for us is to enable all ticketed spectators to travel to the competition venues by public transit, or walking or cycling," said Ernesto Chaves, a senior executive at LA Metro.

Here are some of the ways Metro hopes to meet these goals:

• Provide residents with access to good transit choices within a 10-minute distance
• Reduce wait times for public transit to a maximum of 15 minutes at any time
• Improve the average travel time on buses by 30%

Still, even if all is achieved, the challenge of getting people out of their cars is very real.

Taking the bus

To understand this a little bit better, the How To LA team is turning the lens inward. Most of us (including yours truly) drive our cars all over town. But we want to be better. We want to mix up our transportation modes to be gentler on the environment, traffic patterns and our wallets.

I don't know about you, but it seems like a significant portion of our paycheck goes to gas every week. According to the latest Bureau of Labor Statistics data, the average hourly wage for someone who lives in the Los Angeles, Long Beach and Anaheim region is $33.43. The average gas price for the area is about $4.50 a gallon — less than it’s been but still more than a dollar above the national average.

So today we take a stronger step towards using public transportation. Today, we are learning how to ride the bus (we’ll tackle rail in another story).

How to LA producer Evan Jacoby and Aaricka Washington check out a bus route on an LA Metro map in Silver Lake

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Kenya Romero

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LAist

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There are 10 million people who live in L.A. County and, of those who commute to work, only about 4% take the bus, according to an analysis of census data.

It can be daunting. L.A. is a big place. You have to figure out where each bus is going and when. It can also take a lot of time and the bus isn’t always punctual.

To help us get over the intimidation factor we reached out to Eric Brightwell, a cartographer, bus advocate and a self-described adventurer, who has been car-free for 13 years.

The How To LA crew who joined the bus ride included me, producer Evan Jacoby, host Brian De Los Santos and social media editor Kenya Romero (because if not on Insta or TikTok, it didn’t happen, right?).

Here’s how it all went down:

11 a.m. download a transit app

We meet Brightwell in Silver Lake, where he lives and works, to figure out a good, scenic route for our 30-minute bus trip. He recommends we take the #4 bus line from the 99 Cent Store by the Sunset Triangle Plaza to downtown. He says it comes pretty often.

He told us to download a transit app to plan the trip. Transit apps like Google Maps, Apple Maps and Moovit can show you how to travel through the main areas of L.A. County. Since I’m a forever Google Maps girl, I stick with what I know. You simply tap in where you would like to go, click on the “directions” button and the app will show you various methods of how to get to your destination.

Host Brian De Los Santos and Associate Editor Aaricka Washington go in search of their bus stop in Silver Lake

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Kenya Romero

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LAist

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LA map maker Eric Brightwell talks to How to LA's Aaricka Washington about the pros and cons of riding the bus

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Kenya Romero

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LAist

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“So I'm checking my transit app, and it says [the bus is] coming in 10 minutes, and then again in 21 minutes,” Brightwell says.

Brightwell told us about his trips to Tokyo, Thailand and Barcelona where the wait times were much shorter than in the United States.

“The average wait for a bus in Barcelona is two minutes,” Brightwell says. “So you know, 10 minutes here. It's not the end of the world [but] it could be better.”

11:30 a.m. Buy a TAP Card or reload funds

A TAP card can be used to ride the bus, train or to check out an electric bike. For the bus, a single ride from Sunset Triangle Plaza to downtown costs $1.75. But you can add any amount between $2 and $300 to each card.

There are several places to buy or reload funds on a TAP Card. You can download the TAP app to your smartphone. You can type in your city, neighborhood or zip code on the website to find a TAP Vendor in L.A. County. There are also TAP Vending Machines at the Metro rail stations. Here’s how to find one.

You do not need a physical card. We download ours onto our phones.

If you pay online or through an app, you can use credit card, TAP account cash, Apple Pay, Google Pay or PayPal. Cash is accepted at TAP vendors, TAP Vending Machines and bus fareboxes. If you ride the bus again within the hour of your first ride, it’s free.

Here’s what else you need to know about fare capping. To incentivize ridership, LA Metro limits the amount of money one has to spend to ride the bus. Regular bus riders don’t have to pay more than $5 a day, or $18 within seven days. There are also reduced bus fares for seniors, people with disabilities, students and low-income riders.

The bus stop

The navigation on Brightwell’s transit app leads us to the #4 bus stop at Sunset and Maltman Avenue. We’re taking the downtown LA - Santa Monica local bus route.

As we wait, I have a question: how does the bus driver know we’re waiting on them?

“I always stick my hand out and wave,” Brightwell says. “There’s obviously a big group of people, but I try to make sure I get their attention. I have been sitting at the bench before and it just goes by and I'm like, ‘Oh, I guess I wasn't obvious enough about wanting to use that bus.’”

Good to know.

Brightwell adds that he takes the bus to get to specific destinations, but also to see the city — something he recommends to friends. He says just get on a bus and go somewhere; don’t transfer.

“From my place in Silver Lake, you can get on the bus here and go all the way to Burbank, to Glendale, to Americana, to Din Tai Fung, to downtown. All you have to do is just walk two blocks, pay $1.75 and sit down.”

Our bus arrives. It's 4 minutes late.

11:50 a.m Tap your card, take your seat, watch the city go by

The bus pulls up and we get on. We get out our phones, open up our digital Apple Wallets to “pull out” the TAP card and tap our phones on the bus farebox.

It’s not crowded at all — only six other passengers. We sit down in the middle of the bus and it takes off smoothly.

On our journey to Hill and Third Street downtown the bus makes 20 stops. As we rode along Broadway and then on Sunset Boulevard, Brightwell points out a few spots along our route and notes some of the history.

More than 130 years ago Rancho Los Feliz landowner Griffith J. Griffith (yep, that Griffith) and Charles Sketchley had a joint venture to raise and show off ostriches. According to Los Angeles Magazine, this farm and the Ostrich Farm Railway that helped get tourists back and forth from the farm, was how Griffith Park and Sunset Boulevard took shape.

“That was one of the major tourist attractions,” Brightwell says. “And I guess not just tourists, like, people that lived in Los Angeles were like, ‘let's go, go see those ostriches. It's the weekend.’ There’s history all around you.”

The Ostrich Farm Railway is now the stretch of Sunset Boulevard that passes through the hilly landscape of Echo Park and Silver Lake.

Along the route there were also a lot of murals I'd never noticed before.

There’s one vibrant “Welcome 2 LA” mural on 2702 Sunset Boulevard from artist Cache Uno that features cats and chickens.

“He’s a Guatemalan vegan artist, “ notes Brightwell. “He always has chicken motifs in his street art. You definitely notice that kind of thing if you’re riding on a bus or on a bike.”

As we continue down Sunset, he talks about businesses that have come and gone and points out the diversity of the strip: the Saint Andrew Ukrainian Orthodox Church and what used to be a Vietnamese Chinese market that’s now a food hall, the Little Joy bar.

“That is one thing that I love about the buses, you can drink and not drive,” Brightwell says.

12:09 p.m. End of the line

We get to our destination on Hill and 3rd. We pull the signal cord by the window to hop off of the bus.

In total, the ride took 19 minutes. We went through Silver Lake, passed El Pueblo and Chinatown and rode along Cesar Chavez and High Streets. I really think it would have taken me an extra five minutes to drive my car.

“It’s not a bad time, and it flew by pretty fast for me,” Brightwell says. “I will say it flies by faster if you have people you’re talking to, or if you’re reading a book.”

He says he’s lost track of the time before and missed his stop. His pro tip: pay attention once in a while, listen for your stop and set alerts on your transit app.

We walk to Grand Central Market for a bite. After lunch, we went to the bus stop at Broadway and Fifth and head back to our starting location.

Tips for riding the bus if you have additional needs

LA Metro has some accessibility goals that are currently underway. For those who are 50 and older, LA Metro has an On the Move Riders Program. To learn more, stay up to date and connect with a peer-to-peer travel training club, sign up for emails here.

Seniors and people with disabilities can watch this video to learn about how to ride the bus and rail. LA Metro can accommodate a variety of wheelchairs with a ramp device that lowers to the concrete so people can wheel themselves onto it.

Also, people who are 62 and older, disabled or are Medicare customers can apply for a Reduced Fare TAP card and save up to 80% off regular Metro fares. People with disabilities can ride the bus for 75 cents and and for only 35 cents on off peak times (weekdays between 9 a.m. - 3 p.m. and 7 p.m. to 5 a.m., weekends and holidays).

Familiarize yourself with your rights. Under the Americans with Disabilities Act (ADA), transit providers must offer audible announcements about fixed route stops for those who are visually impaired or have other disabilities. Service animals are also welcome on Metro buses and trains. If you have any concerns or complaints about anything ADA-related, this site can help you navigate how to file a service complaint.

If you are a bike rider, there are racks for you on Metro busses. Make sure that you remove all of the loose items not attached to your bike and take them with you before securing your bike to the rack. LA Metro recommends that you monitor your bike while riding the bus, and that you tell the bus operator that you will be getting your bike from the rack when you exit through the front door. Find more safe bike tips from LA Metro here.

Pros and cons

As a frequent bus rider, Eric has some closing thoughts on what he thinks about the system — the good and the bad.

The upsides:

• Bottomline: “It’s good for the environment, it's good for the city, it cuts down on sprawl,” he says 
• You don’t have to worry about parking and driving under the influence
• It’s safer and cleaner on the bus than on the train 
• You get to experience the city in a way that you never would in a car because you can watch it go by

The challenges:

• Sometimes buses don’t stop 
• Wait times between buses are too long
• Buses can be late
• Buses can also get stuck in traffic in parts of L.A. 

What could improve:

• More frequent buses
• More dedicated bus lanes so buses can pass traffic
• More amenities at bus stops and train stations  

Extras are “severely lacking,” says Brightwell. “If you go to any East Asian city, like Taiwan, or Korea or Japan, at least I can say from personal experience, there's waiting rooms for women with kids and there's like feeding stations, self cleaning restrooms, vending machines at restaurants, bakeries, cafes, art galleries.”

In Closing

Of the How To LA group who traveled on the bus, three of us were pretty much newbies and I will say, despite its issues, we all enjoyed riding it.

Now, this was a pure pleasure ride. We were not on a strict schedule and did not need to be at our destination at a specific time. There were no real stakes involved.

It’s a different matter to use the bus for one’s daily commute.

But speaking for myself, I learned a lot riding with Brightwell and I got over the intimidation factor of using the bus to get around L.A. It’s actually pretty easy once you get the basics down.

I think I just might ride the bus to work next week!

For our next story on bus ridership. We are going to dig a little deeper into these challenges and what’s being done to address them and make the experience of riding the bus a better one.

If you’d like to share a story about your experience riding the bus, tell us here. We may include it in our next article.

Listen: How To LA rides the bus

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How easy (and fast) is it to ride the bus in LA? Well — that definitely depends. With more than 100 routes traveling all over L.A. County, it can be a little intimating to figure out where to go but if you're looking to save a little green for your wallet AND the planet, it's worth trying out!

HTLA's Aaricka Washington recently rode her second-ever bus in L.A., and she brought the team along with her for the ride. We go from Silver Lake to her home neighborhood of DTLA, and along the way we learn about what makes LA's bus network an imperfect jewel in the world of public transit, at least according to one regular user and self-described city  explorer. 

Guest: Eric Brightwell, neighborhood cartographer and avid bus-goer.

Wanna Go Car-Free? Try The Bus

How easy (and fast) is it to ride the bus in LA? Well — that definitely depends. With more than 100 routes traveling all over L.A. County, it can be a little intimating to figure out where to go but if you're looking to save a little green for your wallet AND the planet, it's worth trying out!

HTLA's Aaricka Washington recently rode her second-ever bus in L.A., and she brought the team along with her for the ride. We go from Silver Lake to her home neighborhood of DTLA, and along the way we learn about what makes LA's bus network an imperfect jewel in the world of public transit, at least according to one regular user and self-described city  explorer. 

Guest: Eric Brightwell, neighborhood cartographer and avid bus-goer.

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A years-long effort to bring fast, reliable internet to Catalina Island cleared a major vote today after the California Public Utility Commission awarded $37 million to install subsea fiber internet infrastructure between Orange County and the island.

More than 4,000 residents on Catalina Island don’t have reliable internet. That’s because the rural island doesn’t have fiber broadband infrastructure, and large communication companies don’t serve the area because of high costs.

“We currently operate off of a microwave tower, and it’s time that Avalon had nothing better than the rest of the mainland, but the same,” Avalon City Councilmember Lisa Lavelle said during public comment.

Lance Ware, CEO of AVX Networks, the telecom company tasked with building Catalina Island’s broadband infrastructure, said this project is significant to the quality of life for island residents.

“No one thought Catalina really was worthy,” Ware told LAist. “It really took a long time to convince the grant makers that this is a very much underserved community … not only digitally red lined, but forgotten about from an infrastructure perspective, and I mean that beyond communications.”

The impact to the community is almost immeasurable, he added.

“The access to that technology, workforce development, economic development and just the potential outcomes change massively for everybody involved,” Ware said. “Our ability to deliver world-class health care and public safety is huge.”

What we know about the project

The commission distributed more than $96 million in federal grant funds during Thursday’s meeting to five groups for high-speed broadband projects, including AVX Networks.

The planned proposal includes building a fiber-optic network above and underground from Catalina Island to the Orange County coast.

When it comes to internet connection, the entire island is unserved, according to the commission’s agenda report. That means it has zero access to broadband internet.

According to records, the undersea cables will run under the San Pedro Channel from two points on the island to landings near Huntington Beach. Those cables will then connect to the Middle Mile Broadband Network in Stanton.

The grant will cover 100% of the project costs, records show.

What’s next?

Grantees are required to follow a set of rules to receive funds, and that includes committing to providing internet service at affordable rates.

Ware said AVX Networks will have a low-income plan at $40 a month at 100/100 Mbps — this is the download and upload speed of the service.

“We chose to go symmetrical, which means the upload is the same as the download,” Ware added. “For people doing video streaming or telemedicine or FaceTime, even, or e-learning, it's really important to have symmetrical bandwidth.”

AVX Networks also has committed to maintaining those rates for at least 10 years, the commission agenda reported.

Next, the company needs to get permits for building out the project and surveying a route on the sea floor for the cables.

The city of Anaheim spent around $17 million on credit card purchases from places like Target, Walmart and Amazon over the past two years, recently obtained records show, but the system hasn't been audited since 2018.

Anaheim spokesperson Mike Lyster, who along with city leadership did not answer detailed questions about the purchases, confirmed the lack of audit.

The absence of audits was a central issue former purchasing agent Kari Bouffard included in a tort claim in June alleging she was fired for raising concerns that the city’s top finance official, Debbie Moreno, was enabling fraud, wasting millions of taxpayer dollars and lying to the City Council.

In the legal claim, Bouffard says when she raised concerns over the lack of an audit with the city’s audit team, which then wanted to audit the credit card program, she alleges Moreno told her: “Do not let them in the door.”

“I found her response unprofessional, dismissive, and deeply concerning, particularly given her role as Finance Director and her responsibility to support accountability and internal controls,” Bouffard wrote.

In October, Lyster confirmed an external legal team is conducting “an independent outside review” of the allegations in the tort claim. But he did not answer questions about who the firm is or how much that contract has cost the city.

LAist requested and reviewed credit card monthly billing statements for all city-issued credit cards for the past two years. The statements show city employees spent tens of thousands of public money at places like Target, Walmart and Amazon on “food, office and other operational supplies for city business purposes,” according to Lyster. The statements do not show details about specific purchases.

The Amazon purchases totaled around $1.7 million of public money over the two years, according to the data. Anaheim provided a breakdown of the Amazon purchases that did not include details about what was bought at the online marketplace.

Lyster said Anaheim monitors credit card purchases appropriately.

He confirmed credit card purchases were last audited in 2018 by the city’s Internal Audit team.

“There was no larger concern with any of the findings, and we reject any mischaracterization and misinformation about oversight of the city’s purchasing cards,” Lyster said in a statement.

Lyster told LAist the city’s purchasing agent, who until recently was Bouffard, can “pursue audits at any time,” but one has not been done recently. In the tort claim, Bouffard said she raised concerns with Moreno over “lack of time and staffing within the Purchasing Division to adequately manage and audit the program.” Moreno’s solution, she said, was a temporary staffer — “an insufficient solution given the scope of responsibilities,” Bouffard wrote.

Lyster also said the financial firm KPMG conducts an annual audit of a sample of credit card transactions. LAist asked Lyster for a copy of the KPMG sample audit, but he did not share it.

Anaheim’s credit card spending amounts to about $800,000 a month.

The city of Irvine, also one of OC’s most populous cities, spends around $500,000 on credit cards every month, according to city spokesperson Kristina Perrigoue. Those purchases are audited monthly, Perrigoue said. Irvine’s purchasing staff randomly selects one department per month to audit and they audit a sample of purchases.

“We take the five users with the highest number of transactions and audit all their transactions for the prior month,” Perrigoue said.

Why it matters

Earlier this year, Anaheim grappled with how to close a $60 million budget shortfall after spending more than they were generating in revenue. City leaders closed the deficit with proceeds from capital bonds and by pulling money previously set aside to repay debt. The City Council recently declined to put a gate tax at its entertainment venues, including Disneyland, to voters. Instead, the majority of the council decided to meet at a future date to discuss revenue generating ideas. At that meeting, Mayor Ashleigh Aitken called for “tightening our belts” to boost revenue.

LAist review of the credit card purchases showed significant spending at vendors — some with which Anaheim has cooperative agreements with.

Cooperative agreements allow agencies like the city of Anaheim to pre-negotiate pricing so they get the best deals.

Anaheim’s credit card policy states that the credit card can only be used for the small dollar purchase of supplies or off-site services. Typically, for bigger purchases, cities turn to cooperative agreements.

“The vast majority of city purchasing — most purchases more than $10,000 — is done by purchase order or contract,” Lyster told LAist.

Credit cards, Lyster said, “provide an efficient, cost-effective way of making smaller purchases, rather than use of petty cash, direct payments, cash advances and check requests, which can be more cumbersome, administratively costly and bring their own risks of misuse.”

“There are cases where a purchase order or contract would be unnecessary and excessive, adding time and cost and impacting timely service to our community,” he continued.

LAist has shared our findings with Aitken, City Manager Jim Vanderpool and all council members. We have also reached out to Moreno for an interview. We will update this story if we hear back.

Here are some of our key findings from Anaheim’s credit card purchases:

• Over $800,000 spent on restaurants

City employees spent more than $800,000 on restaurants in Southern California and elsewhere over two years including around $60,000 at K&A Restaurant and over $20,000 on In-N-Out. Some restaurants from the credit card statement include Aloha Steakhouse in Ventura County, Tacos 1986 in Pasadena and BaBaLoo Lounge in Palm Desert.

Lyster told LAist the restaurant spends “are catering expenses for events or meals for special work operations.”

He said the city also provides meals when they “bring together a large contingent of our own police officers and those of other agencies to work demonstrations, high-profile dignitary visits or other occasions,” especially for work in the evening or on weekends.

Lyster added that the council meetings are also catered and the city hosts community events where they cater food for the public.

• Around $650,000 spent on hotels

LAist’s review of the credit card purchases showed thousands of dollars spent at hotels, including the Grand Hyatt in Nashville, Caesars Palace in Las Vegas and a pet hotel in Oxnard.

“The vast majority of this spending is for employee development to ensure our people are continually learning and aware of best professional standards,” Lyster said about the hotel charges. “This is an investment in our workforce that brings better service to our community.”

• Around $40,000 spent at Costco, close to $120,000 at Sam’s Club, around $120,000 at Target and around $57,000 on Walmart purchases in two years

Lyster attributed this spend to “food and supplies.”

The Community Services Department, he said, buys “food and crafts and other supplies” for the city’s Fun on Wheels program, the Mobile Library and family resource centers.

He declined to answer questions on whether employees submit a request for the purchase of goods and services and how the city tracks if these purchases are used for public benefit. The requests, called requisitions, are typical first steps in the purchasing process detailing quantity, description and use, Bouffard told LAist. When she worked at the county, all purchases went through this “checks and balances process,” she said.

• Over $600,000 spent at Home Depot, more than $550,000 at Office Depot and over $340,000 at Grainger

Lyster didn’t confirm if the purchases at these vendors were made using a purchase order.

He confirmed Anaheim has accounts with Grainger, Office Depot and others, but not if the city’s credit card purchases at the vendors are made through the dedicated account.

LAist correspondent Jordan Rynning contributed to this report.