Public agencies are funding private security guards in homeless shelters and on the street, opening a new front in the state’s housing crisis — one ripe for violence and civil rights issues, but thin on oversight.
Why it matters: More than a dozen recent legal proceedings and public contract disputes reviewed by CalMatters suggest that, rather than ensuring safety, guards can compound already dangerous and chaotic situations.
Shelter residents in multiple Southern California cities have alleged in lawsuits that they were raped or sexually assaulted by shelter guards, including a Los Angeles case where a guard was sentenced to prison after a homeless woman complained of repeated abuse. In Sausalito, people living at a publicly funded tent city said in court that contract workers dealt drugs and harassed women. After a homeless woman in L.A. was stabbed to death by a fellow shelter resident, her family sued a guard for negligence in an ongoing lawsuit, alleging that he remained at an onsite office despite loud screams during a long attack.
Read more ... for a deeper examination of the intersection between private security and the population of those experiencing homelessness.
Wendy Powitzky thought she’d finally found a way off the street in Orange County.
The former hairdresser had spent years sleeping in her car and parks around Anaheim, near the suburban salons where she used to work. One day a social worker told Powitzky about an old piano shop recently converted into a shelter.
She just had to clear security to reach her new twin bed.
That’s where guards at the taxpayer-funded shelter groped and strip-searched her and several of her neighbors, and left them in constant fear of eviction, according to a lawsuit filed on behalf of eight former Orange County shelter residents.
“It was going to be my saving grace,” Powitzky said of the Anaheim shelter. “It was more unsafe.”
As California’s homeless population spiked nearly 40% in the past five years, the growth has been accompanied by a boom in private security. Governments, nonprofits and businesses are increasingly turning to hired guards to triage homelessness, opening a new front in the state’s housing crisis — one ripe for violence and civil rights issues, but thin on accountability and state oversight.
More than a dozen recent legal proceedings and public contract disputes reviewed by CalMatters suggest that, rather than ensuring safety, guards can compound already dangerous and chaotic situations.
Shelter residents in multiple Southern California cities have alleged in lawsuits that they were raped or sexually assaulted by shelter guards, including a Los Angeles case where a guard was sentenced to prison after a homeless woman complained of repeated abuse. In Sausalito, people living at a publicly funded tent city said in court that contract workers dealt drugs and harassed women. After a homeless woman in L.A. was stabbed to death by a fellow shelter resident, her family sued a guard for negligence in an ongoing lawsuit, alleging that he remained at an onsite office despite loud screams during a long attack.
No state agency publicly tracks how many guards work with homeless people, let alone what happens when things go wrong. The California agency that regulates guards — the Bureau of Security and Investigative Services — denied a CalMatters public records request for complaints and reports of violence involving guards and homeless people.
Several lawsuits, meanwhile, allege that security companies, shelter operators and government regulators have failed to properly train and oversee guards, who in some cases are paid just over minimum wage and struggling to stay housed themselves.
“Private security is a lot cheaper than cops,” said Paul Boden, executive director of activist group the Western Regional Advocacy Project. “And a lot less regulated.”
In recent decades, court rulings have put some limits on local governments’ and police’s ability to clear encampments and interact with homeless people. Private guards are bound by different rules.
The legal complaints against security guards underscore bigger flaws in the state’s approach to homelessness. Guards and other front-line workers often aren’t trained to handle complex social issues. And despite public officials who criticize homeless people for rejecting shelter, some unhoused people say shelters and city-run encampments can be worse than the street.
More political pressure is on the horizon. This spring, the U.S. Supreme Court will rule on whether clearing encampments when there is no shelter available violates the Constitution’s ban on cruel and unusual punishment. Donald Trump’s presidential campaign includes a plan to “relocate” homeless people from cities, arresting those who refuse and sending others to large tent cities. In California, a bipartisan statewide bill would make it easier to sweep encampments and ticket or move people off the street.
As crackdowns loom, homeless advocates argue that pouring money into stopgaps such as private security and temporary shelters — rather than permanent housing — will breed more problems.
“You put people in power over incredibly vulnerable people who are dependent for their very place to live,” said Minouche Kandel, a staff attorney for American Civil Liberties Union of Southern California. “It’s a setup for abuse of power.”
The O Lot Safe Sleeping site at Balboa Park in San Diego on March 22, 2024. Photo by Kristian Carreon for CalMatters
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The Bureau of Security and Investigative Services said it has received 20,475 total private security complaints since 2019, but that it has no way to search for how many involved unhoused people.
“The Bureau looks into every complaint it receives, and when determining if a violation has occurred, the Bureau relies on facts and information obtained during the course of an investigation,” the agency said in a statement.
Former shelter residents like Powitzky are the first to note that there can be very real security concerns associated with homelessness. It isn’t easy, she said, for people who have struggled with trauma, constant stress and sometimes addiction or mental illness to live in close quarters with limited privacy.
That’s why she was initially reassured by the uniformed guards at the front door of Anaheim’s La Mesa shelter in 2019.
One night when Powitzky attempted to enter the shelter with her adult son, a guard approached after she cleared the metal detector and told her to put her arms up. The guard proceeded to “rub her hands all over” Powitzky’s breasts, she said in the lawsuit, making her son “uncomfortable watching his mother get touched in this manner.” Powitzky didn’t complain for fear of eviction.
Later that same month, Powitzky said another shelter guard forced her to expose her breasts in front of male guards and other residents. More invasive searches where guards “inappropriately rubbed” her body followed, she said in the lawsuit, even after she did complain.
“I honestly just felt like they wanted to get people out of there — ‘You’re going to do what we want, or you’re going to get out of here,’” Powitzky told CalMatters. “It’s a horrible way to run a situation for people that are already having problems with their life.”
The shelter was built by the city of Anaheim and run by the nonprofit Illumination Foundation, which then contracted with L.A.-based security company Protection America. The foundation did not respond to multiple requests for comment about how much they paid the guards, or the allegations by residents. In response to the ongoing lawsuit, the foundation and the city of Anaheim said in court filings that security searches were a city requirement at the shelter, but that neither party “can be held vicariously liable for alleged sexual battery” by guards.
The La Mesa shelter was shuttered in 2022 as part of a plan to focus on and expand another city shelter, Anaheim spokesperson Mike Lyster said in a statement. Protection America and Orange County declined to comment. The security company denied the allegations in a January court filing.
“We require high standards for our shelters and expect security to be done with compassion and respect,” Lyster said in the statement. “The issues raised here were taken seriously and investigated. We stand by our shelter operator’s work and procedures at La Mesa.”
In addition to the searches, Powitzky said in the lawsuit that it was impossible to work her way out of the shelter; she lost two jobs due to scheduling issues with a strict curfew. She left in early 2020 when COVID hit, not wanting to get stuck inside with shelter staff and guards who, the lawsuit alleged, appeared to lack appropriate training.
“I’m still in limbo. I sleep in my car at night,” Powitsky said in the interview. “I will never go to a shelter again.”
Encampment wars
On the first sunny morning after days of tent-thrashing rain on Skid Row, a downtown Los Angeles native and longtime activist known as General Dogon (given name Steve Richardson) is rallying the neighborhood. Between taking orders for new sleeping bags financed by an online fundraiser, the Los Angeles Community Action Network organizer points out the security guards that dot the streets around him.
Just around the corner was where, three decades earlier, Dogon saw the first of what he called “the red shirts” — uniformed, armed private guards hired by a local tax-funded business group charged with cleaning up downtown. He’s been fighting them ever since.
California’s private security industry has existed for more than a century, but in 1994 state lawmakers granted the business groups — formally known as Business Improvement Districts, or BIDs — a right to spend public money on private security. Dogon had just gotten back from serving a long prison sentence and was living in a nearby residential hotel when he started to hear stories that turned into class-action lawsuits.
“They was jacking up homeless people, taking their tents, pushing them down the street,” he recalled. “They were so bad, we was getting complaints from drug dealers that they was taking the drug dealers’ stuff.”
First: General Dogon stands behind caution tape and observes an encampment sweep along a block of Skid Row. Last: An encampment sweep by the city of Los Angeles along a block of Skid Row.
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Jules Hotz
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Dogon had a front-row seat for court battles in the 1990s and 2000s that added some checks to prevent BIDs and their guards from harassing people and destroying belongings.
But with California now home to a record 181,000 homeless residents, tension on public streets is hitting another high. And when it comes to private security, BIDs were just the beginning.
Guards still patrol many property-tax-funded downtown districts. Cities are also directly entering into contracts with security companies and nonprofits to patrol encampments or other public areas. Some businesses and residents hire their own guards, frustrated by property crime and what they consider a lack of police responsiveness.
For security companies, it all adds up to surging demand from clients who increasingly expect them to replicate law enforcement, complete with guns, body cams and pricey liability insurance, said Robert Simpson, owner of Fresno County Private Security. It’s a far cry from earlier eras of “observe and report” security, he said, when guards were trained to call police for social issues or more heated conflicts.
“Now if we make that phone call, they may show up two, three days later,” said Simpson, whose company was sued after a guard shot a homeless man in what the guard described as self-defense. “We’re navigating what is being presented to us.”
Some security companies advertise “transient eviction” or other services to “control and manage any homeless activity.” In LA, security company DTLA Patrol and its armed, state-licensed guards were featured in a report on a local TV station on how “Private Security Helps LAPD in Homeless Crisis.”
“Essentially, we are a subscription-based law enforcement service,” the company’s founder told KNBC in 2020, emphasizing that his guards focus on private rather than public property.
State-licensed security guards must undergo background checks and complete 40 hours of required training within their first six months on the job, compared to 664 hours for law enforcement basic training.
The state also requires guards to take a series of classes offered by dozens of state-authorized private companies or colleges. Classes span citizen’s arrests, terrorism and de-escalation, plus a “public relations” course that covers diversity, mental illness and substance use. In recent years, state lawmakers moved to require new use-of-force training and reporting standards, after which incident reports more than doubled from 2019 to 2023, state reports show.
Now, the security boom is poised to collide with encampment backlash.
California Sen. Brian Jones, a San Diego Republican, is leading a bipartisan effort to strengthen encampment bans in cities across the state. Senate Bill 1011 is modeled on a San Diego camping ban designed to push people into large, outdoor tent cities with 24-hour security.
Any concerns about security or other civil rights issues, Jones said, should be weighed against dire street conditions.
“Those things are happening in the encampments, too — you know, sexual assault, drug abuse, drug overdoses, murder, attacks,” Jones said. “It’s easier to keep an eye on and enforce if the locality does decide to use a safe camping site.”
Homeless people and their advocates, meanwhile, say security guards are just one of several converging threats. Police shootings of homeless people have spurred other wrongful death and excessive force lawsuits. Two serial killers recently targeted people in tents in LA and Stockton.
All told, death rates for homeless people more than tripled in the past decade, the University of Pennsylvania found. Advocates across the country increasingly worry about vigilante violence, as Kentucky weighs a measure that would decriminalize shooting people camping on private land.
“It’s a really scary time,” said Eric Tars, legal director of the National Homelessness Law Center. “When we have governments giving permission to their own law enforcement to harass and punish people, it gives an implicit green light to others.”
The new guard
Small local security companies. Bigger regional firms winning contracts across the state. Global private security behemoths that dabble in homeless shelters.
In the sea of companies vying for publicly funded homeless security work in California, one newcomer stands out: a six-year-old San Francisco nonprofit called Urban Alchemy. It insists it’s not a security company at all, but it has received public funds earmarked for security and been called a “de facto” security provider in legal complaints filed by former shelter residents.
Urban Alchemy advertises street cleaning services and “complementary strategies to conventional policing and security.” Its revenue quickly multiplied — from $36,000 in 2019 to $51 million in 2022, tax records show — after winning a slew of contracts to manage city-funded shelters and sanctioned encampments.
With a motto of “No fuckery,” the marketing revolves around de-escalation, “calming public spaces” and employing workers who have experienced homelessness, poverty and incarceration.
Some who have lived in shelters managed by Urban Alchemy tell a different story.
“They come on very friendly and sympathetically and then use drugs to take advantage of us, many of whom are struggling to stay clean,” one former resident of a Sausalito site contracted to Urban Alchemy, said in a 2022 court filing in a wide-ranging civil rights lawsuit against the city.
Outreach workers hired by Mitch O'Farrell's council district hand out food and water to unhoused people at an encampment near the Shatto Recreation Center on Nov. 2.
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Urban Alchemy won a $463,000 city contract to manage the Sausalito tent city housed at a public tennis court during the pandemic. In the civil rights suit, which the city eventually paid $540,000 to settle, encampment residents alleged that Urban Alchemy workers sexually harassed women and “used and trafficked methamphetamine.”
The city did not respond to requests for comment, but said in a legal filing that two Urban Alchemy workers were removed from the site and one was fired, and that no police reports were filed. Urban Alchemy’s contract with the city was not renewed, and the organization denied the allegations in a statement to CalMatters. The nonprofit has larger ongoing government contracts in LA, Portland, Oregon and San Francisco, where another former worker is awaiting trial on charges of attempted murder after shooting a person outside the shelter where he was working.
Urban Alchemy declined to make an executive available for an interview. The organization said in a statement that its workers complete “extensive training,” including two days of paid lessons and roleplaying on conflict resolution, complex trauma and inclusivity. Workers are not required to be state-licensed as guards, and people with criminal backgrounds could be ineligible under state law.
In an email, Urban Alchemy’s community and government affairs head Kirkpatrick Tyler said, “Urban Alchemy practitioners do life-saving work in our communities that is more difficult than most of us could imagine.” When it comes to security issues, he said workers are taught to use “emotional bank accounts” and follow a six-step process to de-escalate: “If at any point during this process, a person becomes violent or has a weapon, practitioners will call the authorities.”
Tyler said the nonprofit is “saddened by the news media’s repeated eagerness to regurgitate every one of these kinds of claims it hears about Urban Alchemy – an organization that happens to be composed of more than 90% Black formerly incarcerated long term offenders.”
Several of Urban Alchemy’s own workers have also sued the nonprofit over alleged labor and wage violations, discrimination, sexual harassment and unsafe work environments. A San Francisco sexual harassment case – which Urban Alchemy has denied – is ongoing, and the organization has settled other labor lawsuits in San Francisco and LA.
Carmina Portillo heard about the job by chance. The 38-year-old LA resident and auto mechanic was homeless herself and evangelizing at a park when she got curious about a man in uniform sitting next to a Porta Potty.
“I asked the guy there how much he was getting paid, and it was $19 an hour,” Portillo said. “I was like, ‘Wow, that’s a lot for just sitting there.’”
Last year, she filed a lawsuit against Urban Alchemy over alleged unpaid wages, discrimination and wrongful termination after working for eight months at an LA “Safe Sleep” site — a temporary outdoor shelter lined with city-funded tents. It was always an unwieldy job, Portillo said, ranging from making sure no one was overdosing to cleaning bathrooms or serving food.
State records show Portillo wasn’t licensed for security work. Rather, she and colleagues were left to “take matters into our own hands,” she said in an interview, if problems arose. In one case, Portillo said in the lawsuit that a supervisor discouraged her from calling for medical help after a homeless resident told her in Spanish that he was in distress.
Urban Alchemy denied the claims in a legal response, arguing that Portillo did not complain and that its other employees “acted reasonably, in good faith, and in a manner consistent with the necessities of their business.”
Looking back today, Portillo pauses when she thinks about what to call Urban Alchemy.
“I would just say it’s a gang,” she said. “Literally that’s how I felt. There’s a lot of tension.”
Tyler of Urban Alchemy said, “Every large organization deals with some HR issues. When these issues arise, we take them seriously, and we do our best to handle them fairly.”
Portillo settled her lawsuit with Urban Alchemy; the terms are confidential.
A deadly response
Three hours inland in Fresno, a different type of reckoning over homelessness and private security is playing out — over what happens in extreme cases, when clashes with armed guards turn deadly.
In March 2021, a Fresno man with a history of mental illness named Joseph Gutierrez was shot to death after a struggle with a 21-year-old guard outside a vacant building. The guard in the case was not hired by a city or a shelter, but by nearby businesses to patrol the area.
Surveillance video shows that the guard employed by Fresno County Private Security lightly kicked a sleeping Gutierrez’s feet and shined a flashlight in his eyes. Once awakened, an unarmed Gutierrez got up and lunged for the guard’s neck. The guard shot four times at close range. A fifth shot hit a bystander in a parking lot, who survived.
No criminal charges were brought against the guard. Gutierrez’s widow recently agreed to an undisclosed settlement in a civil wrongful death lawsuit brought against the security company. The company didn’t admit responsibility in the settlement, and Simpson, the owner, emphasized that the shooting was in self-defense.
“You’re going to have the Monday quarterbacks — ‘Why didn’t he do this?’ ‘Why didn’t he do that?’” Simpson said. “Until you’re in the moment, you can’t quarterback that.”
A dentistry office off the main road of Shaw in central Fresno on Feb. 5, 2024. The business used to be a vacant building and the scene where Joseph Gutierrez was shot and killed by a security guard while seeking shelter in the entryway of the building.
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Larry Valenzuela
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It’s not the only recent guard controversy in Fresno. Last year, another private security contractor was removed from local homeless shelters after the Fresno Bee reported on guards’ pepper “spray first, ask questions later” policy.
“I’m not surprised that this is a mounting problem with the growing number of homeless folks out there,” said Butch Wagner, the attorney who represented Gutierrez’s widow and children. “These security people have no idea what the hell they’re doing.”
The guard in the Gutierrez case took additional courses at a local community college, and work logs filed in the case show that he came into contact with homeless people often: asking “three vagrants” to leave a Family Dollar store, removing a man from the Little Caesar’s Pizza dumpster, moving along people sleeping in bushes and alleys all along his route — “no use of force required,” he often wrote in the logs.
Wagner, who has also filed suit against police officers accused of shooting homeless people, is most concerned about rules governing when guards are armed.
State law requires that private guards who want to carry a gun apply for a permit and pass a test with the Bureau of Security and Investigative Services demonstrating that they are “capable of exercising appropriate judgment, restraint, and self-control.”
Simpson said it’s up to his guards whether they want to be armed, and also whether a client requests it. He estimates less than 5% of his Fresno County Private Security guards are armed.
“It is your choice. You want to be armed, you can be armed,” Simpson said of his policy. “But you will use a company firearm.”
Had he lived to tell about it, Gutierrez, 35, would have been more qualified than most to weigh in on the debate about where his home state should go from here on homelessness and security.
Before he was killed outside an empty building with 19 cents in his pocket, he’d been a guard, too.
Have you stayed at a California homeless shelter? Tell us about your experience here.
This coverage was made possible in part by a grant from the A-Mark Foundation.
Demonstrators recently marched around the Adelanto ICE Processing Center to demand the release of people detained there.
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Libby Rainey
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LAist
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Topline:
An LAist analysis shows that the Adelanto ICE Processing Center — the immigration detention center closest to Los Angeles — is among the top 10 facilities across the U.S. placing people in solitary confinement.
Why it matters: About 1,800 people are held at Adelanto today. In court filings, detainees there have said that isolation is used to punish them for speaking out against inhumane and unsanitary conditions at the facility.
Who’s responsible? The GEO Group Inc., a private company that operates the Adelanto ICE Processing Center, has not responded to requests for comment. In multiple statements to the media, ICE has said that the agency “is committed to ensuring that all those in custody reside in safe, secure, and humane environments.”
The backstory: In May 2025, the Adelanto ICE Processing Center had 14 people in isolation. When the Trump administration’s mass deportation effort revved up last June, the number of detainees in solitary confinement there more than tripled and has climbed since.
What's next: Earlier this year, a coalition of immigrant rights groups filed a federal lawsuit on behalf of detainees, calling for conditions at Adelanto to be improved. The coalition has since requested an emergency court order to prevent further harm. A hearing is scheduled for April 10.
Read on … for details about the use of solitary confinement at Adelanto.
The immigration detention center closest to Los Angeles has placed dozens of people in solitary confinement each month since June, according to the most recent data from U.S. Immigration and Customs Enforcement.
In May 2025, the Adelanto ICE Processing Center had 14 people in isolation. When the Trump administration’s mass deportation effort revved up in June 2025, the number of detainees in solitary confinement there more than tripled. By July, it was 73; by August, 105.
The most recent data available shows that number went down slightly in January, to 74 people.
Ranked by percentage of the detainee population in “segregation,” as it is called at immigrant detention centers, Adelanto is among the U.S.’s top 10 facilities as of January, according to an LAist analysis of the most recent ICE data.
The data shows that of 229 ICE facilities that reported holding people since October 2024, between 50 and 60 usually reported putting at least one person in segregation in a given month. Out of the facilities that did place people in solitary confinement, Adelanto tended to do so less often than others until June 2025. (The facility held just a few people from October 2024 into January 2025.) When ICE’s presence increased in L.A. in June, the number of people sent to isolation in the facility also shot up — three to five times as many people have been isolated in Adelanto compared to the average facility that used any solitary confinement.
Since June, only two facilities have sent people to solitary confinement more times than Adelanto: one southwest of San Antonio, the other in central Pennsylvania.
Both of those facilities held twice the number of detainees as Adelanto on average from October 2024 through September 2025; but the number of people held in Adelanto since then has tripled, growing larger than either of the other facilities to hold an average of 1,800 people a day since October.
How we reported this
LAist used official, publicly available data from ICE about its detentions nationwide and at specific facilities.
To calculate percentages of people held in isolation as of January 2026, LAist also used official ICE data as recorded by both TRAC Immigration and the Internet Archive that was no longer available on ICE's public website.
Records of “special and vulnerable populations” for the fourth quarter of the 2025 fiscal year and records of monthly segregation placements by facility from September 2025 were missing from ICE's data and are not reflected in LAist's analysis.
More on solitary confinement
According to ICE, detainees may be placed in segregation for “disciplinary reasons,” or because of:
“Serious mental or medical illness.”
Conducting a hunger strike.
Suicide watch.
The agency also says it might place detainees “who may be susceptible to harm [if left among the] general population due in part to how others interpret or assume their sexual orientation, or sexual presentation or expression.”
Not only is ICE holding more people in solitary confinement, but the agency's data also shows that detainees across the country are being isolated for longer periods of time. Detainees ICE considers part of the "vulnerable & special population" spent an average of about two weeks in solitary confinement each time they were isolated in 2022, when ICE first made the data available. By the end of 2025, the average stay in isolation had risen to more than seven weeks straight.
The GEO Group Inc., a private company that operates the Adelanto ICE Processing Center, has not responded to requests for comment.
How isolation can affect immigrant detainees
UN human rights experts consider solitary confinement placements that last 15 days or more to be torture, though the U.S. Supreme Court has held that isolation doesn’t violate the Constitution.
The UN also maintains that solitary confinement should be prohibited for people “with mental or physical disabilities when their conditions would be exacerbated by such measures.”
In January, a coalition of immigrant rights groups filed a federal lawsuit on behalf of current detainees, calling for conditions at Adelanto to be improved. In addition to an unsanitary environment and a lack of healthy food and clean drinking water, detainees say solitary confinement is frequently used to punish those who speak out about conditions at the facility.
People held in immigrant detention centers are technically in “civil detention,” meaning that they are being detained to ensure their presence at hearings and compliance with immigration orders — notto serve criminal sentences.
According to the immigrant rights groups’ complaint, one detainee was placed in solitary confinement after complaining about the showers being broken. Another detainee said that, after asking a guard to “use more respectful language toward him, he was ridiculed, written up and given the middle finger by a guard who shouted, ‘Who the f--- do you think you are?’” Then, the detainee was placed in solitary confinement for 25 days.
Alvaro Huerta, the director of litigation and advocacy at the Immigrant Defenders Law Center who is representing detainees at Adelanto, told LAist that when people are placed in isolation at the facility, they’re typically in the same cell for 23 hours per day, unable to receive visits from their families.
For clients who are experiencing mental health challenges — especially those with suicidal thoughts — being placed in solitary confinement “can really exacerbate their condition,” he added.
In multiple statements to the media, ICE has said that the agency “is committed to ensuring that all those in custody reside in safe, secure and humane environments.” The agency has also said that detainees receive “comprehensive medical care” and that all detainees “receive medical, dental, and mental health intake screenings within 12 hours of arriving at each detention facility.”
Huerta called that “laughable.”
“We have countless examples of people who have said that this is not true, that they're not getting the medication that they're requesting, that they're not being seen for chronic conditions and emergency conditions,” he added. “And we know it's not true because 14 people have died in ICE custody this year alone.”
Libby Rainey
has been tracking how L.A. is prepping for the 2028 Olympic Games.
Published April 3, 2026 4:58 PM
Tickets to the 2028 Olympics in Los Angeles went on sale Thursday.
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Emma McIntyre
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Getty Images for LA28
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Topline:
As the locals-only sale kicks off and Southern Californians have their first chance to buy tickets to the Olympic Games, some fans are wide-eyed at the high fees on all tickets and the prices in general, which start at $28 but go up to more than $5,500 a pop.
Sticker shock: Lori Rovner of Manhattan Beach told LAist that one $2,100 ticket had a $505 service fee, bringing the total cost to $2,604.63.
Other prices: Some people LAist spoke with opted for only $28 or similarly priced tickets, even if it meant missing some of the biggest Olympic events. One user on Reddit said they purchased 18 tickets for around $550.
Read on … about how much fans are spending on tickets.
Lori Rovner of Manhattan Beach is a big sports fan, so there was no question that when tickets for the Olympic Games went on sale, she'd be signing up.
She scored a slot in the first ticket drop, which launched Thursday, and logged on right at 10 a.m., hoping to score tickets to the Opening Ceremonies and some finals too. After battling her computer to get through "access denied" screens and a lost shopping cart due to a 30-minute time limit, she bought 16 tickets.
It was only when she was about to purchase that she noticed the service fees, which were around 24% of each ticket. One $2,100 ticket had a $505 service fee, bringing the total cost to $2,604.63.
"It's insane," she said of the fee. "I don't understand what the service is."
As the locals-only sale kicks off and Southern Californians have their first chance to buy tickets to the Olympic Games, some fans are wide-eyed at the high fees on all tickets and the prices in general, which start at $28 but go up to more than $5,500 a pop. Opening Ceremony tickets start at $328.68
The service fees aren't a surprise add-on. The price fans see when browsing the site is the total cost, including the fee. Still, some who bought in the first phase of sales were surprised when they saw the fees add up.
One user on Reddit of shared their cart of 10 tickets, which added up to $11,264. That included $1,038 in fees alone. Commenters responded in shock and awe.
Service fees are standard in ticket sales, but the percentage they charge can vary widely. High fees have been a source of ire for music and sports fans for years. A 2018 report from the U.S. Government Accountability Office found that the average fees on a primary ticket market were 27%.
LA28 did not respond to LAist's requests for details on the service fee, like what it pays for or why it's a percentage rather than a flat rate.
Not everyone seemed bothered by the prices. Some people LAist spoke with opted for only $28 or similarly priced tickets, even if it meant missing some of the biggest Olympic events. One user on Reddit said they purchased 18 tickets for around $550.
"I went with all $28 tickets," they wrote in the online forum about the Olympics. "I got women’s soccer, gymnastics, beach and regular volleyball, track and field, baseball and a few others."
For some, the ticket process, the prices and the dense web of events to choose from made it too hard to pull the trigger.
Jeff Bartow of Sierra Madre made a spreadsheet with some competitions he was interested in seeing before he logged on to buy tickets Friday.
"So many times, so many schedules, so many events," Bartow said. "I think I initially thought I was going to go to a bunch, but thinking about how crazy it's going to be … I might be a little more limited."
This is just the first ticket drop. There will be more opportunities to buy tickets in the months to come — and on a resale market that launches in 2027.
Some ticket-buyers told LAist they already were contemplating which tickets they'd keep and which ones they'd re-sell, just minutes after buying them.
Keep up with LAist.
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In the more than two months since the Department of Justice released its latest batch of files on the investigation into Jeffrey Epstein, prosecutors have not brought any new charges based on the documents, despite federal lawmakers on both sides of the aisle continuing to demand accountability.
The backstory: Since the release of the files in 2025 and 2026, there have been no related arrests in the U.S. However, the disclosures have led to some resignations and other reputational repercussions for some high-ranking Americans. The lack of arrests in the U.S. contrasts to the fallout in the U.K., where investigators have pursued charges related to corruption, not sexual abuse, in their dealings with Epstein. Two former government officials — former Prince Andrew and ex-ambassador Peter Mandelson — were arrested on suspicion of misconduct in public office.
Lack of evidence: In the U.S., top Justice Department officials have said that they found no evidence compelling enough to pursue further charges related to Epstein, and that the public can make their own assessments based on the disclosed documents. In a statement to NPR, Justice Department spokesperson Katie Kenlein said that "there have not been additional prosecutions beyond Epstein and Maxwell because there has not been credible evidence that their activities extended to Epstein's network."
In the more than two months since the Department of Justice released its latest batch of files on the investigation into Jeffrey Epstein, prosecutors have not brought any new charges based on the documents, despite federal lawmakers on both sides of the aisle continuing to demand accountability.
The more than 3 million pages of documents include accusations by alleged victims of Epstein and Ghislaine Maxwell's abuse and thousands of emails and photos showing Epstein associated with prominent figures. The files indicate that many of these people maintained contact with the disgraced financier long after he pleaded guilty in 2008 to sex crimes that involved minors. Appearing in the files is not necessarily an indication of criminal wrongdoing.
The release of the Epstein files came after Congress passed the Epstein Files Transparency Act, which forced the Justice Department to make public all documents it held related to Epstein.
The lack of arrests in the U.S. contrasts to the fallout in the U.K., where investigators have pursued charges related to corruption, not sexual abuse, in their dealings with Epstein. Two former government officials — former Prince Andrew and ex-ambassador Peter Mandelson — were arrested on suspicion of misconduct in public office. Andrew Mountbatten-Windsor, as he is now known, has denied wrongdoing and has not been formally charged. Mandelson has also not been charged, and lawyers for Mandelson have said that the arrest was prompted by a "baseless suggestion."
In the U.S., top Justice Department officials have said that they found no evidence compelling enough to pursue further charges related to Epstein, and that the public can make their own assessments based on the disclosed documents.
In a statement to NPR, Justice Department spokesperson Katie Kenlein said that "there have not been additional prosecutions beyond Epstein and Maxwell because there has not been credible evidence that their activities extended to Epstein's network. However, if prosecutable evidence comes forward, the Department of Justice will of course act on it as we do every day in sexual trafficking and assault cases across the count[r]y."
On Thursday, President Trump announced that Attorney General Pam Bondi is out of the top job at the Justice Department, following bipartisan criticism over her handling of the Epstein files.
NPR asked four former prosecutors and one former law enforcement officer why there may not have been enough evidence to levy additional charges. Here's what they said.
Prosecutors must prove guilt "beyond a reasonable doubt"
Prosecutors must prove to a jury that a person committed a crime "beyond a reasonable doubt," according to Barbara McQuade, a professor at the University of Michigan Law School.
"One of the biggest misconceptions people have is how difficult it is to charge and convict somebody for a criminal case," said McQuade, who served as the U.S. attorney for the Eastern District of Michigan.
A prosecutor's ethical responsibility is to charge cases only if they believe there is enough evidence for a conviction, McQuade said. Documents, including emails, jokes, and even plane itineraries, can be a place to start, but, alone, they are not enough to prove guilt, McQuade said.
"What you would need [is] rock solid evidence," McQuade said. "You can't charge someone for a crime without sufficient evidence, and I have yet to see evidence of a crime involving an Epstein associate that has gone uncharged."
Based on his understanding of the case, Paul Butler, a professor at Georgetown Law, said he agreed that prosecutors who investigated Epstein's alleged associates "may have believed that they couldn't persuade a jury beyond a reasonable doubt." He said problems with witness credibility or certain forensic evidence can prevent a case from moving forward.
The U.K. cases are focused on corruption
In the U.K., the two people arrested are being investigated on suspicion of "misconduct in public office." McQuade said the U.S. does not have a single equivalent federal law. Instead, the U.S. prosecutes public corruption through statutes that focus specifically on crimes such as bribery and extortion.
After the release of the latest files, British police began investigating Andrew's correspondence with Epstein when Andrew was a U.K. trade envoy. At that time, Andrew allegedly shared government itineraries, investment plans and notes from official foreign trips with Epstein. The information may have been covered by the United Kingdom's Official Secrets Act.
Similarly, Mandelson has been accused of passing confidential government information to the late sex offender when Mandelson was a U.K. Cabinet minister.
Meeting the burden of proof is especially challenging for sex crime cases
Victim statements are essential for establishing basic elements, such as the timeframe of events, required to build sexual assault cases, said Diane Goldstein, a retired police lieutenant from California and the executive director of the Law Enforcement Action Partnership. But a victim may be reluctant to come forward because of a fear of retaliation, not believing the police can help, believing it is a personal matter, or not wanting to get the perpetrator in trouble.
McQuade noted that in some sex trafficking cases, especially those in which a perpetrator is in a position of power, victims may experience intimidation or threats that prevent them from speaking out.
Victims also may be hesitant to move forward with allegations because they fear having to testify at trials where defense attorneys may attempt to poke holes in their allegations, McQuade said.
Goldstein said that for sex crime cases to advance, investigators need to follow certain policies and procedures. "If you don't have a legitimate police investigation to start, you're not going to get any type of criminal filing," Goldstein said.
Other potential charges are also a difficult path
Prosecutors may have considered pursuing charges of criminal conspiracy related to sex trafficking against people associated with Epstein, said Jessica Roth, a professor at Cardozo School of Law. FBI documents in the files relating to its investigation into Epstein's crimes identify certain people as "co-conspirators."
But Ankush Khardori, a senior writer and columnist at Politico magazine who worked as a federal prosecutor on financial fraud cases, told NPR those identifiers are not "formal accusation[s]" and are simply part of "interim documents."
"The FBI does not determine who is a co-conspirator," Khardori said. "That is a legal judgment that prosecutors make."
But for those conspiracy cases, "criminal intent," in particular, is difficult to establish, said Roth, who worked as a federal prosecutor in the U.S. attorney's office for the Southern District of New York for seven years. Criminal conspiracy charges "would require knowledge and intent on the part of each individual who was charged," Roth said. If a person who communicated with Epstein had some suspicion that he was engaged in illegal activity, that alone would not be sufficient evidence to press charges, she said.
Investigators may have considered charges related to criminal tax violations, McQuade said. But the statute of limitations has likely ended on those cases, she said, meaning that prosecutors can no longer bring charges.
The current evidence lacks context
Legal experts say the haphazard way the documents were released and redacted makes it difficult for the public to understand why no additional charges have been filed.
Roth, the Cardozo law professor, said the information is in "isolation," without the appropriate context. "We'll see an individual photograph that looks perhaps incriminating. We'll see an email that looks incriminating, but we don't necessarily have everything that was said before and after that email and that exchange," Roth said.
One document that could explain why no charges were pursued, according to Butler, is a heavily redacted DOJ memo naming "potential co-conspirators" of Epstein. "The parts that should indicate why the department declined prosecution on any alleged co-conspirators other than Ghislaine Maxwell [are] redacted," said Butler, the Georgetown law professor and a former federal prosecutor.
Butler said those redactions are "unusual" because they do not appear to follow the permissible reasons for redactions in the Epstein documents. Those reasons include confidentiality for Epstein's alleged victims, or anything that would compromise an ongoing investigation, Butler said.
"When the Justice Department grudgingly releases information when pressed by politics or forced by Congress, it also creates the impression that they have something to hide," Butler said. "That there is some cover-up going on."
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Nearly 30% more students in Los Angeles County experienced homelessness from 2022-23 to 2023-24, making it the county’s highest rate in the past five years and far outpacing the rate of homelessness across the state in the same timeframe, as the resources to identify and support this student population have decreased.
Norwalk-La Mirada Unified: Researchers found that Norwalk-La Mirada Elementary Unified School District had the highest rate of student homelessness in the county — 1 in 3 students, meaning that over 4,700 students were identified as experiencing homelessness during the 2023-24 school year out of a total cumulative enrollment of about 15,600.
Underidentifed students: Researchers also found that the Transformation of Schools focuses on the lack of dedicated funding for school staff to identify and support homeless students. Students and families facing homelessness do not always self-identify, whether due to fear, shame or being unaware that their housing situation is considered homelessness
Nearly 30% more students in Los Angeles County experienced homelessness from 2022-23 to 2023-24, making it the county’s highest rate in the past five years and far outpacing the rate of homelessness across the state in the same timeframe, as the resources to identify and support this student population have decreased.
Researchers found that Norwalk-La Mirada Elementary Unified School District had the highest rate of student homelessness in the county — 1 in 3 students, meaning that over 4,700 students were identified as experiencing homelessness during the 2023-24 school year out of a total cumulative enrollment of about 15,600.
The city of Norwalk, where the district is located in the eastern region of the county, was sued by the state in 2024 for banning emergency shelters and other support services for people experiencing homelessness. Last year, the state reached a settlement with the city, which was forced to overturn the ban and put $250,000 toward building affordable housing.
Student homelessness is defined differently under the McKinney-Vento Homeless Assistance Act, a federal law that requires every public school to count the number of students who are living on the street, in shelters, in motels, in cars, doubled up with other families, or moving between friends’ and relatives’ homes.
As a result of this expanded definition, McKinney-Vento includes doubled-up students in the count of homelessness. Doubled-up is a term used to describe children and youth ages 21 and under living in shared housing, such as with another family or friends, due to various crises.
There were a few other patterns seen in the L.A. County data analyzed by the UCLA researchers:
Latino students were disproportionately more likely to experience homelessness: they represent 65% of the county’s student population, but 75.5% of student homelessness
A third of homeless students were in high school
Many districts with the highest rates of homelessness had higher school instability but lower dropout rates
While McKinney-Vento has an expanded definition that includes more types of homelessness than several other definitions, identifying students remains difficult.
The second report from the UCLA Center for the Transformation of Schools focuses on the lack of dedicated funding for school staff to identify and support homeless students. Students and families facing homelessness do not always self-identify, whether due to fear, shame or being unaware that their housing situation is considered homelessness under McKinney-Vento.
“A lot of these young people are dealing with a lot of trauma, so they don’t want to be identified. They don’t want to be pointed out; sometimes it’s scary for them, because they think we’re going to report them to the Department of Children and Family Services,” said L.A. County Office of Education staff interviewed for this report.
School staff, known as homeless liaisons, who work with homeless students received a historic influx of federal funds during the Covid-19 pandemic — $98.76 million for California, out of $800 million nationwide, from the American Rescue Plan-Homeless Children and Youth.
That funding has since ended, and there is no other dedicated, ongoing state funding set aside solely for the rising number of homeless students. This has led districts in California to “heavily depend on highly competitive and unstable federal streams,” the UCLA researchers wrote. Those federal streams have become increasingly precarious as the federal administration last year sought policy changes that would shift how they are structured.