Millions of Californians are seeing higher internet bills this month as a federal pandemic-era discount program for low-income people continues to wind down.
The Affordable Connectivity Program gave eligible households a $30 broadband discount, and up to $75 for those on qualifying Tribal lands. One in five households in the state were enrolled as of February. Recipients may receive a partial discount in May, but unless Congress provides additional funding, the $14.2 billion program is set to run out of money by the end of the month.
Last October, the Biden administration asked lawmakers for a $6 billion extension. Until then, local nonprofits and service providers are offering their own discounts to help keep people connected.
“It's extremely devastating for a lot of families,” said Graeme Jackson of the nonprofit Human-I-T. “Folks don't really know what's next.”
The group offers low-cost internet plans and devices, as well as free online digital skills training in English and Spanish. Jackson said they’ve been preparing for the end of the ACP for months, and recently launched a new promotion called the California Connectivity Bundle to help fill the gap.
For $135, low-income residents can get a Chromebook, a mobile hotspot and three months of prepaid internet service. There’s no contract required. After three months, you would pay $15 a month.
“We have been trying to make sure we can at least cut down the cost as much as we can for folks to just still have what they need,” Jackson said.
Here are other discounts and service options for Californians:
Government discounts
Lifeline is a federal subsidy program for low-income households. It provides a $9.25 monthly discount off the cost of phone, internet or bundled services. To qualify, a household income must be 135% or less than the Federal Poverty Guidelines, or $40,500 for a family of four.
California has its own subsidy program called LifeLine with a capital “L.” You can use the state’s website to apply for both discounts at once.
Community Broadband Networks
Los Angeles County recently announced the launch of its own high-speed broadband service aimed at low-income residents in South L.A., East L.A. and Boyle Heights, with plans as low as $25 per month. The service could be available later this year, and will be offered through public-private partnerships called Community Broadband Networks.
Eligibility requirements include a household income below 200% of the federal poverty line or receiving government benefits like SNAP, Medicaid or free/reduced lunch.
The county also partners with the nonprofit EveryoneOn to expand internet access. You can plug in your address here or on the state’s website here to find a list of programs in your neighborhood, including low-cost internet plans and digital skills training.
Other resources
This tool from the group BroadbandNow allows you to plug in your zip code and compare internet plans and prices in your area.
Internet for All Now, an initiative of the California Emerging Technology Fund, also helps residents find low-cost plans. You can call (833) 938-3298 to speak with an expert and get help enrolling, or go online for a list of available offers.
