The Brief

Lance Ware has been in the internet business since the early days of dial-up, but he still has trouble getting decent internet service on Catalina Island.

It wasn’t until the pandemic that he truly learned the extent of its connection issues. Ware had tried to isolate in paradise, bringing his two daughters along to remote-learn while he worked from his home office. But he quickly realized that wasn’t going to be possible with the island's limited internet service.

“They couldn't stream, they couldn't get online, they couldn't even get audio,” Ware said. “And then I realized I'm basically stealing bandwidth from the kids here."

The economy of Catalina Island is supported primarily through tourism, providing employment opportunities for the island's predominantly Latino workforce.

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Limited infrastructure

Located just an hour off the coast, Catalina Island is among the top destinations for a weekend getaway or school field trip from L.A.

Hundreds of thousands of visitors take the ferry each year for scuba diving and zip lining, or to simply relax on the beach and enjoy the wildlife.

But for 4,000 or so residents, the island lifestyle comes at a cost: erratic internet connection.

There's no residential access to fiber on the largely rural island. Larger companies like AT&T and Spectrum don’t provide internet service here because it’s too expensive.

At the high peak of the mountain, the lone AT&T tower comes into view.

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With limited infrastructure, some island residents get Wi-Fi from a small local provider, while others use their phones as hotspots, but everyone is competing for the same bandwidth.

The economy of Catalina Island is supported primarily through tourism

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When you factor in difficult terrain and often stormy weather, getting online can be a nightmare — especially for those who live outside of the island's two towns.

Losing critical revenue

The problem affects every aspect of life on the island.

For small businesses who cater to tourists, slow internet affects sales. Most visitors are on the island for a limited time, and can’t afford to miss the next ferry boat if the credit card transaction isn’t going through.

“We have many reports of our businesses saying, ‘I am losing critical revenue because of this,’" said Jim Luttjohann, president of the Catalina Island Tourism Authority. “If they can't transact their sale at your cash register, they're going to walk down the street and see a different sweatshirt.”

The rural life is what draws many visitors to the island

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For some, it's a matter of affordability. Avalon Mayor Anni Marshall says there’s a common misconception the island is full of wealthy, white residents, but there’s a large Latino and immigrant population.

“The majority of our people work in service, where it be the hotels or restaurants, or the amusements and attractions,” she said.

Catalina Island Mayor Anni Marshall steps in as a substitute teacher at the island's only school when needed.

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Despite working many seasonal jobs at a time, they may not be able to afford any internet access at home. Their kids are able to get online at Avalon School, which serves grades K-12, because it has its own satellite internet. But that is expensive, and often slower than broadband.

“If we had continuous high-speed internet… we'd be stellar,” Marshall said.

And it can be a matter of public safety.

Josh Olsen, maintenance worker, struggles to keep in contact with his family

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“It's hard for people to get ahold of me just because if I'm not in cell range, which the majority of my job I'm not,” said Josh Olsen, a fourth generation resident who does maintenance work around the island.

In the case of an emergency, Olsen said his family would have to call his office to alert his assistant, who would then use a radio to try to reach him in the field. But, that’s not exactly a sure bet.

“Hopefully I'm in a spot where we have radio reception, because we do have dead areas,” he said.

Massive undertaking

After his pandemic experience with his children, Lance Ware says he "took that to heart" and became determined to fix the problem.

Drawing on his decades in the internet industry, he assembled a team of experts and looked to see how other islands like Hawaii and Guam had overcome the problem.

As you drive up the high peaks of Catalina Island’s rural communities, endless views of the Pacific Ocean can be seen.

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One answer: underwater cables.

So his company, AVX Networks, put together an ambitious plan to build a new submarine fiber network of its own.

It involves burying 30 miles of armored, underwater cables from the mainland to the island. Which doesn't come cheap.

“These things cost, you know, a million and a half dollars each to bore a hole into the ocean… hopefully times two on each side,” he said.

That’s just boring the holes. The entire project will cost about $35 million.

It’s a massive undertaking, but with enough funding and community support, Ware believes he can make it work.

“People have told me I'm crazy or it's impossible, or it will never get done. And I guess that, maybe in a sick way, that drives me,” he said.

Broadband For All

One thing is in his favor — as part of California’s Broadband For All program, the state is offering $2 billion in grants for infrastructure projects such as Ware’s, to help close the digital divide.

Last year Ware's company applied for $32 million of the needed $35 million to connect the entire island.

But, it faces stiff competition from larger providers like AT&T and Spectrum that are also applying for the money. They are asking for a combined $38 million to fund seven projects expanding services in other parts of L.A. County.

Catalina island is notably not one of them, which frustrates Ware.

“They’re doing what they can on the mainland, but they have all the cash flows from that that they could put into markets like this to make it happen, but they have chosen not to,” he said.

The economy of Catalina Island is supported primarily through tourism

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Ware could find out soon if his bid is successful. The California Public Utilities Commission, which is spearheading the grant selection, says it will announce grant winners this summer and fall on a rolling basis.

“This is a labor of love. It's costly at the moment, but it feels worthwhile and fun and like the right thing to do, Ware said.

LAist reports on local issues for — and with — communities across Southern California, but chances are most readers have never spoken with a journalist before. Your stories and experiences power our reporting, so it’s important that people know what to expect when they speak with a reporter.

That’s what this guide is for.

Below are some tips from our newsroom on what to keep in mind when talking to a journalist.

Remember: You are the expert on your own life

Tell the story you want to tell about yourself.

Be honest. Truthfulness and facts are central to journalistic ethics.

Also know your worth. Reporters come to you for a reason. They may be intimidating because they have a mic or a camera, but you have a perspective they need. Media outlets also want to expand their audiences, and that includes you.

Common questions

How can I get a journalist’s attention?

Contact reporters by social media or send them a personal email — at LAist, contact information is available on our staff page. If you meet a reporter, get their business card. It will usually have a direct phone number to talk with them.

Will all my words be published?

Probably not. Journalists are often working with a limited word count or air time. They will likely use one short sound bite or quote from you. It’s also possible they will not use your interview at all. Reporters and their editors decide what will get published.

Can I see a copy of the story before it's published?

Probably not. It is against journalistic ethics to have sources review a story before it’s published. Imagine if a journalist were to do a piece about government corruption. You wouldn’t want the government agency to review the story and edit it. Editors review stories for accuracy.

When will the story be published?

It depends on the type of story. Some stories are short and may air on the radio or be published online the same day you talk to the reporter. Other times a reporter might work on a story for several weeks or months. It’s OK to follow up with the reporter who talked to you and ask when the story might be done and ask them to let you know where you can read or hear it.

Can I speak with a fact-checker?

You are welcome to ask reporters about their fact-checking process or how they make sure a story is accurate. Not all outlets have fact-checkers. If the story is an investigative story or a long-form or magazine format, designated fact-checkers are more common. At LAist, reporters and editors are responsible for verifying information.

What if I am asked about something that makes me feel uncomfortable?

Your story is your own and during an interview you have full control over what you say to a reporter. Answer questions in any way that makes you feel most comfortable, and you can always decline to answer a question.

What do I do if a reporter asks me about my immigration status?

You don't have to disclose your immigration status to a reporter. If it's directly relevant to the story, a trustworthy reporter will explain that and also tell you how they'd handle the information. You can decline to answer.

• More on how LAist handles this topic

How do I determine if the newsroom I'm speaking with has a specific point of view?

It's a great question and relates directly to media literacy — meaning how well you can spot misinformation, disinformation and bias. The reality is that we all have points of view. Here are some tools to check on where a publication falls across the political spectrum:

• FAIR's (Fairness & Accuracy In Reporting), which describes itself as a "progressive media watchdog group" has this media literacy guide.
• PEW Research Center, which describes itself as a nonprofit, nonpartisan nonadvocacy organization, has information on sources most popular with different political perspectives
• You should be able to find information on who funds the work on the site (corporations, individual owners, subscribers, members and so on).
• You can also check out this interactive chart tracking media outlets across the political spectrum (note that you may need a paid version to search smaller outlets). Ad Fontes Media, which describes itself as a "public benefit corporation" which they said means they are "a for-profit business with a stated public mission," has been publishing its analysis since 2018.

Is everything I say usable in a story?

You can come to an agreement with reporters ahead of the conversation about how your words can be used:

• “On the record”: This means that everything you say in your conversation with the journalist can be quoted, published and attributed back to you. By default, you should assume any exchange you have with a journalist is on the record unless you mutually agree otherwise. 
• “On background”: This means that you are sharing information with a journalist that can be referenced in a story, but is not directly attributed to you. 
• “Off the record”: This means that you are sharing information that is not for publication. People may share experiences or tips off the record if they want the journalist to be aware of the information but don’t want it mentioned in a story. Remember that “off the record” only counts if both you and the journalist agree to it. 

It's worth noting that different newsrooms may use these terms slightly differently. You should confirm with the reporter that you have as shared understanding of the meaning.

Do I need to pay to be in a news story? Can I get paid?

No and no. You will not pay or get paid to be in a news story because this is against journalistic ethics. Anyone who receives payment for a story could be swayed to bend the truth.

What if the reporter gets my story wrong?

If you feel that the reporter misrepresented your story, you can ask for a correction or an update to clarify a point. Reporters want to get the story right and they don't want to incorrect or misleading information to go unchecked. That said, corrections deal with information that is factually incorrect, so you should be ready to explain what was wrong and why. Under California law, you have 20 days to demand a correction and the publisher has to respond within a set period of time.

• More on California civil defamation claims and the definition of defamation.

How can I prepare for an interview?

Think about the main points you want to get across in your interview. What are the most critical things for the reporter to know? Some people like to organize their thoughts into three major points. If you are not used to telling your story, you may want to have a friend ask you some questions to practice. Depending on the story, a reporter may also ask if you have any pictures to share that they can use to help tell the story.

Get involved with LAist

Ask LAist reporters questions

You can reach out to LAist reporters through the contact information listed on their bios. All our editorial staff, including the teams reporting, editing and producing news, are listed here.

How else you can be a part of LAist's reporting

Aside from contacting journalists directly, you can share your story with LAist through short surveys and meeting us in person. Learn more here.

This guide was originally written by former LAist early childhood producer Stefanie Ritoper, with contributions from Mariana Dale. Cato Hernández and David Rodriguez also contributed to this guide. 

File this under things that could only happen in L.A.

Paradise Dynasty, the Singapore-based chain known for its signature eight-flavor xiao long bao, has teamed up with Burritos La Palma — the SoCal burrito institution whose birria de res recipe traces back over 45 years — to create a limited-edition birria soup dumpling. The Birria XLB will be available starting Monday (May 11) for a limited time at Paradise Dynasty locations.

I've eaten my weight in both soup dumplings and burritos, so naturally, I'm a fan of both.

Paradise Dynasty has been on a steady ascent as a major player in L.A.'s dumpling scene, with locations at South Coast Plaza in Costa Mesa and The Americana at Brand in Glendale.

Meanwhile, Burritos La Palma — known for its simple, savory burritos and finely crafted flour tortillas — has been capturing hearts and stomachs since Alberto Bañuelos opened the first eatery in L.A. in 2012. It’s since grown to several spots across L.A. and Orange County, earning a Michelin Bib Gourmand award in 2024 for its high-quality, Zacatecan-style handmade flour tortilla burritos at an affordable price.

How the collab came together

So what exactly is a birria soup dumpling? A delicate wrapper, lightly packed with tender birria de res — slow-braised beef stewed in chilies and spices — juicy, savory and gone in one bite.

It all began with a call from Paradise Dynasty, when Jason Kuo, district manager for Paradise Dynasty USA, reached out to Bañuelos, calling it, simply, a perfect match between the two dishes.

Kuo said the idea came straight from the community.

"When we started asking guests and people around us what flavor they would want to see in a soup dumpling, birria kept coming up again and again — it was very clear. If we're going to do birria, it has to be done right. Burritos La Palma was the first name that came to mind."

Bañuelos was "beyond thrilled" to have been approached.

"We come from a small town in Mexico, and to be able to elevate to the level of Paradise Dynasty and that culinary perfection, I can't even really put it into words," he said.

It took months of R&D to get the right consistency. Bañuelos said the process required dialing down the moisture and upping the spice potency and landed on serving a fresh red salsa with thin slivers of serrano peppers alongside — a riff on the black vinegar and pickled ginger traditionally served with soup dumplings.

The Birria XLB's juicy interior is part of what makes it work — the dish is served with a fresh, tomato-based salsa and slivers of serrano pepper in place of the traditional black vinegar and pickled ginger.

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How it tastes

I got a chance to try the dumplings ahead of the public launch and was struck by how well the combination worked. The juicy nature of birria is almost turbocharged in dumpling form, its savory, herbaceous flavors fully encapsulated in the thin skin, creating an exceptional texture in every bite. The dish hits even harder when dipped in the light tomato-based salsa — a rush of freshness that cuts through the richness, with a spike of heat from fresh serrano. (Feel free to skip the peppers if spice isn't your thing.)

But what's most impressive is how organic it all feels. This isn't fusion for fusion's sake — it's a natural meeting of two dishes that are deeply embedded in the Southern California diet, each playing to the other's strengths.

It feels like a logical meeting of the minds — birria and soup dumplings have both been part of L.A.'s culinary zeitgeist for the better part of a decade, and it makes sense that these worlds should collide.

When asked whether a collaboration like this could happen anywhere else, Bañuelos was quick: "It has to start in L.A. You just can't compete."

Where to try it

Nine Democratic House members from California are demanding information about how the Trump administration is treating unaccompanied migrant children who are pregnant and in federal custody. They’ve signed a letter, along with 39 other House Democrats, to Trump officials expressing their concern that the girls are not receiving adequate medical care or access to abortion.

The letter comes in the wake of an investigation by the California and Texas Newsrooms, public media collaboratives in those states. LAist is part of The California Newsroom.

The joint investigation found that the federal government is detaining pregnant migrant girls in a single group home in South Texas. Doctors and reproductive-health experts interviewed for the investigation said prenatal care is severely limited in that region.

The letter says the detention violates federal regulations because the children are “entitled to the full range of medical care, including reproductive health care.”

Rep. Gil Cisneros, who represents the central San Gabriel Valley, says he worries that pregnant migrants who are apprehended in California will be put at risk if they’re sent to a part of Texas that is short on obstetric care. Of particularly concern: High-risk pregnancies are common among minors.

“If they were in California," he said, "they would be able to have more choices of the type of health care that they would get when it comes to reproductive health care.”

Rep. Judy Chu, who represents the West San Gabriel Valley, wrote in a statement that “this administration is so intent on restricting abortion that it is using immigration detention as a tool to control these girls’ bodies.”

Mark Betancourt is a regular contributor to The California Newsroom. 

The U.S. Department of Education is investigating how the Los Angeles Unified School District responds to educators accused of sexual misconduct with students.

The department accuses the district of maintaining a policy that “automatically” reassigns teachers to other schools when they are accused of sexual misconduct with students and cites a 2024 agreement with the teachers union.

A Los Angeles Unified spokesperson wrote in a statement that it’s “not true” that staff being investigated for sexual misconduct are reassigned to other school sites.

“‘Reassignment’ typically means an employee is directed to remain at home and away from students and schools during an investigation,” the spokesperson wrote.

United Teachers Los Angeles called the DOE's accusations a “fundamental misunderstanding” of the district’s reassignment policy.

“[Employees] are not reassigned to another classroom or to any other setting where they would interact with students,” read a statement provided by the union. “This policy protects both students and staff and creates conditions for a thorough and appropriate investigation of allegations.”

What to expect from the federal investigation

The federal investigation, overseen by the department’s Office for Civil Rights, will assess whether the district’s policy violates Title IX, a law that prohibits sex-based discrimination in federally funded education programs.

Kimberly Richey, the assistant secretary for civil rights, wrote in a statement that Title IX requires schools to address claims of sexual misconduct in a “timely manner.”

“It is unconscionable that the district would simply ignore Title IX’s procedural requirements to protect teachers who cause life-changing harm to their kids,” Richey wrote. “The Trump administration will always fight to uphold the law, protect the safety of all students and restore common sense to our schools.”

The Trump administration also has recently targeted LAUSD's desegregation policy and transgender student protections.

Last year, the office failed to resolve any cases related to sexual harassment, sexual violence or racial harassment, according to a report released by Sen. Bernie Sanders in late April. Sanders is the top-ranking Democrat on the Senate Education Committee.

In March 2025, the Trump administration pushed to cut over half of OCR’s nearly 600 staff members, which contributed to a growing backlog of cases. Those employees were placed on administrative leave pending the result of legal challenges, and many were later brought back.

The Education Department has also withheld records related to civil rights investigations, prompting a lawsuit from investigative nonprofit newsroom ProPublica.

What does LAUSD’s policy say? 

LAUSD protocol related to employee misconduct says administrators must remove accused employees from their classroom or worksite whenever there is a risk to the safety of students or staff.

The 110-page protocol document also lists several other requirements for allegations related to sexual misconduct, including contacting law enforcement and the agencies that license teachers.

“Los Angeles Unified takes all allegations of sexual misconduct and harassment with the utmost seriousness,” a spokesperson wrote in a statement. “Our primary responsibility is to ensure the safety, dignity and well-being of every student and staff member in our care.” The statement also said the district follows Title IX procedures and continuously reviews its policies, training and reporting systems.

The UTLA settlement outlines several circumstances where an employee can be reassigned, including a law enforcement investigation of misconduct, sexual harassment of a student, behavior toward a student perceived to be motivated by a sexual interest and communicating with a student for non-school-related purposes.

School employees are “mandated reporters” who must, by law, notify local law enforcement or child welfare agencies of suspected child abuse or neglect. California Attorney General Rob Bonta reminded K-12 school district leaders in late April of their legal obligation to prevent sexual misconduct and protect students.

How prevalent is sexual misconduct in California schools?

There have been few comprehensive studies of sexual misconduct in schools. A 2004 report to the Department of Education estimated 1-in-10 students experiences sexual misconduct, ranging from inappropriate comments to physical abuse.

A new California law requires schools to train students and staff to recognize and report misconduct and write new policies on “appropriate behavior.” It also will create a new database of educators credibly accused of abuse.

More than 1,000 lawsuits related to sexual abuse that date to the 1940s have been filed against California school districts since the enactment of a 2019 law that gave victims a three-year window to sue.

LAUSD has authorized $750 million in bonds to pay for sexual misconduct settlements related to suits stemming from the law.