Support for LAist comes from
We Explain L.A.
Stay Connected

Share This

This is an archival story that predates current editorial management.

This archival content was written, edited, and published prior to LAist's acquisition by its current owner, Southern California Public Radio ("SCPR"). Content, such as language choice and subject matter, in archival articles therefore may not align with SCPR's current editorial standards. To learn more about those standards and why we make this distinction, please click here.

News

SoCal Chapter of the Better Business Bureau Booted Out Over Shady Practices

BBB-logo.jpg
Stories like these are only possible with your help!
You have the power to keep local news strong for the coming months. Your financial support today keeps our reporters ready to meet the needs of our city. Thank you for investing in your community.

Looks like the Southern California chapter of the Better Business Bureau is the kind of the biz that might end up on their own naughty list. Now the chapter has been expelled from the national nonprofit organization for some questionable practices.

An ABC News Investigation uncovered SoCal's BBB has been giving members higher ratings in exchange for money, according to ABC7.

Local business owners like famed chef and restaurateur Wolfgang Puck is among those who attest he was told he had to pay up to get an "A" rating:

"If you don't pay, it's very difficult to get an A," Puck said after receiving an "F" rating for one part of his food empire.
Support for LAist comes from

Being booted out of the organization means the local chapter can't use the name, logo, or trademarks of the BBB. Ouch. Accordingly, the main office of the now-ex BBB SoCal chapter, located in Colton, has changed their name to the "Business Consumer Alliance." Oh, and they say they weren't kicked out...they QUIT!