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How the LAFD Keeps Us Connected: An Interview with Brian Humphrey

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Using the latest and greatest Internet tools, the Los Angeles Fire Department is setting an example for public communication and ubiquity in the information age. After being notified via text message of a "traffic collision with entrapment on Sherman Way," we paid a call to LAFD for an update on their ever-expanding Web endeavors. We caught up with veteran LAFD firefighter and public service officer Brian Humphrey during one of his 24-hour shifts in The Bunker -- an old bomb shelter under City Hall that serves as the fire department's public information dispatch center.

Photo by Dave Bullock via flickr.

LAist: We noticed that LAFD is now transmitting alerts directly to mobile devices, via Twitter. What other tools and Web applications are you currently using and why?

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Brian Humphrey: Here at LAFD Labs we're currently employing or experimenting with 80-85 Web 2.0 properties.