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New Mental Health Crisis Line 988 Is Now Live: Here’s What You Need To Know
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Priscilla Du Preez
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Unsplash
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The new national number for mental health emergencies, 988, is now officially live.
The easy-to-remember number, which launched Saturday, is billed as an alternative to 911 for people in psychiatric distress.
There are currently 13 California call centers that assist the National Suicide Prevention Hotline. The counselors who work in those call centers will now field a wider range of mental health crisis calls as the suicide lifeline integrates with 988. Some advocates worry those centers won’t be ready to handle the new calls with increased demand from the new line.
Assistance For Mental Health Crises Or Support
If you or someone you know is in crisis and needs immediate help, call or text the Suicide and Crisis Lifeline at 988, or visit the 988 website for online chat.
For more help:
- Find 5 Action Steps for helping someone who may be suicidal, from the National Suicide Prevention Lifeline.
- Six questions to ask to help assess the severity of someone's suicide risk , from the Columbia Lighthouse Project.
- To prevent a future crisis, here's how to help someone make a safety plan.
- Los Angeles County Department of Mental Health’s 24/7 Help Line (Spanish available): 800-854-7771.
- East Los Angeles Women’s Center 24/7 crisis hotline (Spanish available): 800-585-6231.
Crisis Text Line: Text HOME to 741741 for 24/7 crisis counseling.
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In L.A., the nonprofit Didi Hirsch Mental Health Services, which runs one of the state’s call centers, is expecting two- to three-fold the volume of calls, chats and texts they already get because of 988. Didi Hirsch is aiming to have at least 400 trained counselors ready for the influx.
But the number is just the beginning. Long-term, the plan is to fully integrate the crisis line with mental health first responders who can be dispatched when needed and with places to go for people in crisis, like sobering centers.
Right now, the burden of mental health first response is largely placed on law enforcement, which often leads to violent outcomes.
Julie Wertheimer, Project Director for Mental Health and Justice Partnerships at The Pew Charitable Trusts, looked at how ready counties across the country are to take steps beyond that initial call for help.
“I think the cities and counties that are ready to provide somewhat robust alternative response are unfortunately at this point in time, the outliers,” Wertheimer told LAist.
The L.A. County Board of Supervisors voted earlier this year to roughly double the number of the Department of Mental Health’s unarmed first responders.
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This week, Wertheimer and her colleagues published a list of considerations for lawmakers and local leaders as 988 rolls out.
Wertheimer points to a possible lack of ongoing funding for 988 as another concern. “When we look at 911 as a comparison, 911 has been around for decades and is still not funded or resourced at the level at which it should be in a lot of places,” she said.
A bill currently being considered in Sacramento would add a surcharge to phone lines in order to beef up funding for call centers.
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But the game has changed: Congress voted to eliminate funding for public media across the country. Here at LAist that means a loss of $1.7 million in our budget every year. We want to assure you that despite growing threats to free press and free speech, LAist will remain a voice you know and trust. Speaking frankly, the amount of reader support we receive will help determine how strong of a newsroom we are going forward to cover the important news in our community.
We’re asking you to stand up for independent reporting that will not be silenced. With more individuals like you supporting this public service, we can continue to provide essential coverage for Southern Californians that you can’t find anywhere else. Become a monthly member today to help sustain this mission.
Thank you for your generous support and belief in the value of independent news.
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