Support for LAist comes from
Local and national news, NPR, things to do, food recommendations and guides to Los Angeles, Orange County and the Inland Empire
Stay Connected
Listen
An illustration picture shows ChatGPT artificial intelligence software, which generates humanlike conversation, in February 2023 in Lierde, Belgium. Experts say AI can be incredibly useful for lawyers — they just have to verify their work.
CSU has invested far more aggressively in generative AI tools than other public universities, both in dollars spent and in the number of students served.
(
Nicolas Maeterlinck/BELGA MAG
/
AFP via Getty Images
)
Inside Cal State's big $17 million bet on ChatGPT for all
Critics say the cash-strapped system misspent millions of dollars getting upgraded accounts for all students. CSU leaders insist they're needed to meet a changing economy.

Congress has cut federal funding for public media — a $3.4 million loss for LAist. We count on readers like you to protect our nonprofit newsroom. Become a monthly member and sustain local journalism.

California State University is the nation’s largest public four-year system, with nearly half a million students. So it’s a big deal that starting this year, CSU will make OpenAI’s ChatGPT available to all those students and its faculty.

It’s also controversial.

The effort will cost the CSU nearly $17 million — even as the system faces a $2.3 billion budget gap. That gap persists despite a tuition increase and spending cuts that have meant fewer course offerings for students.

University officials say providing access to quality AI tools is an issue of equity. Across the system’s 23 campuses, some students were paying for their own ChatGPT subscriptions. CSU spokesperson Amy Bentley-Smith said the goal is for all students to have “the same access to the tools and learning opportunities that will prepare them for the future,” regardless of which campus they attend.

Support for LAist comes from

The creep of AI is undeniable. On college campuses, it has transformed how students and professors approach tests and assignments. Students have filed lawsuits for being accused of using AI and sued college professors for using the tools many of them use regularly. AI has also diminished the earning potential of recently lucrative majors, leaving colleges in the position of trying to keep up.

Those efforts point to why, in recent years, OpenAI has established business deals with universities across the country, including multiple public institutions.

At what cost? For the most part, the company and colleges involved have not made the price of these services publicly available.

Public records obtained by LAist for universities across the country show CSU’s massive scale appears to have helped it land a deal on ChatGPT subscriptions, and that CSU has invested far more aggressively in generative AI tools than other public universities, both in dollars spent and in the number of students served.

In an email earlier this year, CSU’s Bentley-Smith said the system leveraged economies of scale “to ensure that the CSU paid the lowest price possible.”

What is ChatGPT Edu? And how are students and faculty using it?

OpenAI is a leading generative artificial intelligence company valued at hundreds of billions of dollars, despite currently operating at a loss. On its website, the company touts business deals with at least a dozen public and private colleges worldwide, ranging from Arizona State University to Oxford.

Support for LAist comes from
A large sign made of individual letters that spell out "CSUDH" in maroon and yellow. Below is a sign that reads "California State University, Dominguez Hills."
University officials say they want students at each Cal State campus to have access to the same learning tools.
(
Julie Leopo
/
LAist
)

OpenAI provides these schools with a product called ChatGPT Edu, a chatbot specifically designed for college settings.

ChatGPT Edu is tailored to each campus. And with it, universities provide access to a mix of OpenAI products. This can include the company’s flagship model, ChatGPT‑5, along with other tools. ChatGPT Edu also enables students and faculty to make custom AI models. At Columbia University in New York City, for instance, faculty researchers built a prediction tool to help reduce overdose fatalities. The model analyzes and synthesizes large datasets to inform interventions and, according to OpenAI, it enables the team to reduce “weeks of research work into seconds.”

ChatGPT Edu can also help with more run-of-the-mill work. Some of the tasks the company suggests include: personalized tutoring for students, helping researchers write grant applications and assisting faculty with grading.

A version of ChatGPT is available at no cost, but ChatGPT Edu allows for higher message limits than the free version. OpenAI also says student and faculty data are kept private and aren’t used to train its models.

(LAist requested an interview with Leah Belsky, OpenAI’s vice president of education, but a spokesperson said she was not available by the time of publication.)

Earlier this year, CSU launched a new AI initiative — a public-private partnership between the university system; the California governor’s office; and 10 tech giants, including Microsoft, NVIDIA and OpenAI.

Support for LAist comes from
We still have a half a million students, even though we're being challenged with funding in general. And we still want to prepare them for the future.
— Leslie Kennedy, assistant vice chancellor, CSU

The university system also put out a call for proposals, asking faculty to come up with strategies “that prepare students to thrive in a rapidly evolving digital world while promoting critical thinking, ethical AI use and integrating AI literacy into curricula.” In May, the CSU announced that it received more than 400 proposals from over 750 faculty members. Ultimately, 63 of those proposals were awarded $30,000 to $60,000 grants.

Leslie Kennedy, assistant vice chancellor of academic technology services, told LAist the $3 million in grants came from the division of academic and student affairs, which provides funding for special projects.

How CSU’s OpenAI contract compares to other public U.S. universities

The basic, free version of ChatGPT provides limited access to the chatbot’s core functions. For access to more advanced features, the average user can subscribe to ChatGPT Plus for $20 a month. (The highest level of access costs $200 a month.)

Public records show that, during the first six months of this year, CSU paid roughly $1.9 million dollars to make ChatGPT Edu available to 40,000 users. From July 2025 to June 2026, the university system will pay another $15 million to make the product available to 500,000 users. This, said spokesperson Bentley-Smith in an email, “represents a significant savings.”

It’s also clear CSU secured a far lower cost–per-student than other universities, in contracts reviewed by LAist:

Support for LAist comes from

Money flows the other direction, too. Redacted documents obtained from Texas A&M indicate that, in February 2025, OpenAI made a one-time gift of $50,000 to the Texas A&M Foundation, a nonprofit that operates independently from the university and manages private donations. The gift was earmarked for the development of generative AI literacy at the Texas A&M Engineering Experiment Station.

LAist asked other universities with OpenAI deals if they have plans to make ChatGPT available to everyone on campus; ASU, for example, enrolls nearly 200,000 students. At UMass Lowell, with more than 17,000 students, spokesperson David Joyner told LAist via email that “the university is evaluating generative AI options we may be able to offer broadly. However, we do not have current plans to license community-wide ChatGPT access." Other universities had not responded as of publication.

LAist is still waiting on public records for other public universities in the U.S. We will update this story as we obtain that information.

Friction between CSU leaders and educators

Despite CSU’s sizable discount, some educators have criticized the system’s gambit.

“For me, it's frightening,” said Kevin Wehr, a sociology professor at Sacramento State and chair of the California Faculty Association’s bargaining team. “I already have all sorts of problems with students engaging in plagiarism. This feels like it takes a shot of steroids and injects it in the arm of that particular beast.”

But Wehr said AI buy-in among faculty runs the gamut.

“I know faculty who are embracing [AI] with open arms. [They’re] building it into their curriculum, building it into their assignments, teaching students how to use these tools and how not to use these tools and what to be aware of and what the pitfalls and problems are,” he said. “And I want them to feel completely supported in their work.”

AI Microcredential for CSU Students
  • The CSU is offering free AI training for everyone in the system; the modules explain what AI is and how to use it. They also cover ethical and responsible use. According to assistant vice chancellor Kennedy, the modules were developed by San Diego State, Fresno State and Cal State Monterey Bay. Once students complete the exercises, they will earn a microcredential, which could give them an edge when they’re on the job hunt, she added.

  • Students can enroll for this training here.

Wehr told LAist that faculty members' foremost concern is the technology's capacity to reshape the workforce. Faculty are also worried about harm to the environment, given the massive power needs to run AI, which include the increased use of fresh water to cool data centers.

Wehr also noted that chatbots sometimes generate inaccurate information, known as “hallucinations.” He also expressed concern over language learning models with built-in racial and gender biases.

Above all, Wehr expressed distaste for the expense at a time when the CSU is struggling financially. In his view, it speaks to misplaced priorities.

“We are cutting programs. We are merging campuses. We are laying off faculty. We are making it harder for students to graduate,” Wehr said. And instead of using that money to ameliorate those issues, he added, “we're giving it to the richest technology companies in the world."

Bentley-Smith, the CSU spokesperson, said the money for ChatGPT Edu “came from one-time funds from the Chancellor's Office, not from university budgets.”

The university’s vision for the future

LAist brought the faculty’s concerns to assistant vice chancellor Kennedy and the CSU’s chief information officer Ed Clark, who oversees IT strategy across CSU. Clark said the move was necessary from a system perspective.

“We were seeing certain universities that had more resources saying: ‘We're going to go sign a deal with X vendor or Y vendor,’” he said. “That was already happening in the CSU. For us at the system office, that's not OK, because then … you're a faculty member or a student at the wrong campus, you don't have access. So we wanted to make sure everybody had access.”

Clark added that the deal is important for individuals, too.

“Many people had already signed up for individual licenses for ChatGPT, whether they were faculty, staff, or students, but only the people that could afford that were doing that,” he said. “That was also leaving our community behind. So, we wanted to think about it system-wide in terms of access, equity, outcomes for all, and that is why we went system-wide.”

His words for critics? “Join us,” he said. “ Help us shape the future.”

Kennedy also responded to complaints from faculty who aren’t pleased with the pivot to AI.

“We still have a half a million students, even though we're being challenged with funding in general. And we still want to prepare them for the future,” she said. “That's why we moved ahead.”

The systemwide initiative was developed with recommendations from a CSU Generative AI committee. Members included CSU faculty senate appointees, a Cal State Student Association appointee and representatives from other CSU stakeholder groups. Three of about two dozen members were part of the faculty.

What happens when the deal expires?

Clark said the system has hired a firm to assess CSU’s return on its OpenAI investment. The success of the deal will be determined by taking a host of factors into account, including how ChatGPT is used in the classroom; student learning outcomes; administrative productivity; and environmental impact.

CSU’s contract with OpenAI is for 18 months total. It’s unclear how expensive a renewal would be, or how the system might use its leverage to negotiate with other companies.

“We knew things could change so rapidly that maybe something else would emerge and we said ‘maybe this is better now,” Clark said. “We did want to have that flexibility, but we are also very very happy with our partnership with OpenAI and the ChatGPT rollout at this moment.”

As Editor-in-Chief of our newsroom, I’m extremely proud of the work our top-notch journalists are doing here at LAist. We’re doing more hard-hitting watchdog journalism than ever before — powerful reporting on the economy, elections, climate and the homelessness crisis that is making a difference in your lives. At the same time, it’s never been more difficult to maintain a paywall-free, independent news source that informs, inspires, and engages everyone.

Simply put, we cannot do this essential work without your help. Federal funding for public media has been clawed back by Congress and that means LAist has lost $3.4 million in federal funding over the next two years. So we’re asking for your help. LAist has been there for you and we’re asking you to be here for us.

We rely on donations from readers like you to stay independent, which keeps our nonprofit newsroom strong and accountable to you.

No matter where you stand on the political spectrum, press freedom is at the core of keeping our nation free and fair. And as the landscape of free press changes, LAist will remain a voice you know and trust, but the amount of reader support we receive will help determine how strong of a newsroom we are going forward to cover the important news from our community.

Please take action today to support your trusted source for local news with a donation that makes sense for your budget.

Thank you for your generous support and believing in independent news.

Chip in now to fund your local journalism
A row of graphics payment types: Visa, MasterCard, Apple Pay and PayPal, and  below a lock with Secure Payment text to the right
(
LAist
)

Trending on LAist