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Come On, Feel the Love: LADWP Among 19 Most Hated Companies in America
Photo by kpe II via the LAist Featured Photos pool
Wait, the love isn't flowing for the Los Angeles Department Water and Power, with their excellent and responsive customer service, their easy-to-read bills, and their ever-increasing rates? Yep. Not so much. The LADWP has been ranked by Business Insider as #13 out of the #19 most-hated companies in the nation. Ouch.
Here's the BI blurb on the LADWP:
Consumers claim the LADWP is intentionally issuing bills late in order to collect hundreds of thousands of dollars in late fees. The LADWP is also seeking to raise electric and water rates for their consumers in order to afford the new renewable energy commitment set forth by the city of Los Angeles. If approved - it will be up to the Los Angeles City Council - increases in charges for consumers would hike to more than 15 percent for water and 16 percent for power over the next three years.
Other companies on the BI list you might do business with, and hate: Bank of America (19), Dish Network (18), Pacific Gas and Electric (16), AT&T Mobility (14), Facebook (10), MySpace (9), American Airlines (8), United Airlines (7), US Airways (6), Time Warner Cable (3), and Delta (2).
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You come to LAist because you want independent reporting and trustworthy local information. Our nonprofit newsroom doesn’t answer to shareholders looking to turn a profit. Instead, we answer to you and our communities. We are free to follow facts wherever they lead and to hold power to account without fear or favor. Our only loyalty is to our readers and listeners and our mission: to inform, engage, and strengthen Southern California’s communities.
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