New report on Eaton Fire evacuation alerts finds ‘no failure’ by officials

A new analysis of alerts sent during the Eaton Fire found “no failure” by emergency officials to issue timely evacuation orders to areas west of Lake Avenue in Altadena.

The timing of alerts to neighborhoods west of Lake, where all but one of 19 deaths in that fire occurred, has been under scrutiny since the January 2025 fire.

The independent report by Citygate Associates was commissioned by the L.A. County Fire Department at the start of this year and was released Monday.

Its conclusions are similar to those of after-action reports from other firms — that officials did the best they could amid unprecedented fire conditions and strained resources.

“While the report provides an honest account of our operations, we recognize that no investigation can truly capture the horror and tragedy residents endured,” said L.A. County Fire Chief Anthony Marrone in a prepared statement. “My focus is to ensure that the lessons learned from the Eaton and Palisades fires are turned into lasting changes that will better protect our residents and neighborhoods into the future.”

Altadena resident Zaire Calvin — whose sister died in the fire and whose own home burned down — said the report feels like another “slap in the face.” He said he wanted to see details on any mistakes that may have been made. But reading the report, he felt blame was once again largely placed on unprecedented fire conditions.

“A  community that's already down, a community that's fighting for their lives, a community that's fighting all of the people trying to take property from them — at some point you just want accountability,” Calvin said.

L.A. County Supervisor Kathryn Barger, who represents Altadena, said in a prepared statement that the “investigation should not be interpreted as dismissing the experiences of residents. Public trust requires both accountability and a willingness to learn from every aspect of a disaster response.”

Citygate Associates, which produced an after-action report on the 2018 Woolsey Fire, used interviews, operational records, dispatch records and internal communications to analyze decisionmaking between 9 p.m. on Jan. 7, 2025, and 6 a.m. the following day.

Some of the main findings include the following:

• With aircraft grounded by  high winds, “Incident Command was forced to fight a fire while blind to its movements.” 
• Evacuation decisions were not based on “race, age or socioeconomics.” 
• “Evacuation planners who created the evacuation zone areas well before the fire tried to use, where possible, major north/south and east/west streets. … Thus, Lake Avenue was a natural, very long street that could be utilized as an anchor for creating evacuation zones.” 
• Other fire timeline reviews cite reports of fire moving westward between 11 p.m. and just before midnight, but Citygate staffers write that strained resources were focused on the eastern front of the fire at that time, which was the direction the fire was initially spreading, and that “fire progression maps … do not show the the Eaton Fire directly impacting western neighborhoods at that time.” 
• The fire initially spread westward more slowly, and did not escalate significantly until early in the morning on Jan. 8.
• Reports of fires before 1 a.m. west of Lake Avenue were likely a result of downed power lines.
• By 2 a.m., radio reports indicated embers were being cast deeper into Altadena. 
• Discussions to expand evacuation orders west started at 2:18 a.m., with evacuation orders being sent to residents west of Lake by 3:25 a.m. 
• The main fire front crossed west of Lake Avenue by about 5:15 a.m. 

Find the full report here.