The Brief

Thousands of municipal jobs in the city of L.A. have gone unfilled since the end of the pandemic, with vacancy rates in some departments at double or even triple their pre-pandemic levels.

City officials chalk it up to a number of factors, including a greater number of resignations during COVID and slow hiring practices. The result: Angelenos are frustrated by response times for city services, and city workers are stressed out by higher workloads and, in some instances, mandatory overtime.

“Across the city, we are finding that because of our vacancy rates, we are providing less than the service that we should be providing to our constituents,” said City Councilmember Tim McOsker, who chairs the council’s Personnel, Audits and Hiring Committee.

Some of those vacancy rates are startling. A decade ago, the vacancy rate for city jobs was 10%, excluding the Department of Water and Power, L.A. World Airports, and the Harbor Department. Just before the pandemic, it was 11%.

Today, there is a 17.4% vacancy rate citywide, or 9,786 unfilled positions, according to a September report by L.A. City Controller Kenneth Mejia.

It’s even worse in some departments. The Bureau of Street Lighting faces a 32% rate, the Recreation and Parks Department has a 23% rate and the Sanitation Department has a 21% rate. Sanitation alone has more than 800 unfilled jobs.

Mejia’s report called it “a growing crisis that affects every Angeleno’s safety and well-being,” adding that the staffing shortage is “chronic and rampant.”

Mayor Karen Bass admits the vacancy rate is a problem. “You call up and you want something picked up and you wonder why it takes so long — that’s exactly why,” Bass told LAist.

“City services are slower,” she said.

L.A. Mayor Karen Bass (center) attended a recent L.A. city job fair.

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Frank Stoltze

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LAist

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At Sanitation, spokesperson Elena Stern acknowledged the high vacancy rate but maintained the department is picking up more tonnage of trash in recent years. That’s little consolation for Steve Lomke, who’s tired of the trash accumulating on the streets of his Fairfax District neighborhood.

“It’s just depressing,” he said.

When visitors come from out of town, he likes to walk them from his home a few blocks to CBS Television City.

“They’re appalled by the amount of trash on the sidewalk,” said Lomke, 70, a retired architect. “It’s not good for the morale of the city.”

Behind the numbers 

 Why are vacancy rates so high? COVID is largely to blame, says Dana Brown, who heads the city’s personnel department. More than 2,000 people took early retirement under a city program designed to address a dramatic drop in revenues in 2020, she said.

“That’s how we got behind,” she said. “We are still catching up.”

Like all employers, the city was also affected by the Great Resignation — the pandemic-era phenomenon of young people leaving their jobs and baby boomers retiring.

Brown also said onerous civil service rules make rapid hiring nearly impossible.

Slow testing, interviewing, and vetting processes add to what can be a six-month or more ordeal of hiring somebody new to the city.

“The processes are a little archaic,” Brown said.

Brown also said her own department is struggling with a 12% vacancy rate, slowing hiring.

High vacancy rates can mean a city job is harder

Vacancy rates and their effects vary across departments. With a vacancy rate of 15%, the Housing Department “has said that one of the challenges with enforcing tenant protections is having adequate staff to follow up on the complaints,” said Chief Deputy Controller Rick Cole.

The LAPD’s response time for non-emergency calls can be over an hour as a result of a 16% vacancy rate, according to Chief Michel Moore. “That’s just one result” of having fewer officers, he said.

Some police reform advocates hail a shrinking department, saying police should hand over a lot of duties to unarmed responders anyway.

There are 500 open positions at LAX.

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Kelly Barrie

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Courtesy of Los Angeles World Airports

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LAX has 500 positions open — some alongside Joe Martinez, who works the day shift as a mechanic at a city maintenance facility near the tarmac, fixing airport trucks, buses, and other vehicles.

“It is very stressful for us,” Martinez told LAist during a recent break from work. “We are trying to play catch-up on a daily basis.”

For at least three years now, he and his colleagues have been scrambling to keep up amid a mechanic shortage that plagues the shop. Martinez, 57, said he’s regularly forced to work mandatory overtime because nearly half of LAX mechanic jobs are unfilled.

The airport never closes, and the need for repairs never ceases. “It's kinda like ‘OK, am I going to be home for the holidays. Am I going to have to give up Christmas and Thanksgiving with my family?” Martinez said.

The controller’s report makes note of vacancies leading to “an increase in overtime costs, labor tension, stress and potential increases in worker compensation costs over the long run.”

Possible solutions

The report by the controller makes a series of recommendations, including overhauling the civil service system. That’s unlikely, given it would require changes to the city charter.

The controller also recommends convening a task force of city and union leaders and building on programs like Targeted Local Hiring, which provides people who live in the city a faster track to entry-level jobs.

Brown said her department is working to improve hiring practices. She pointed to a pilot program with the Engineers and Architects Association to allow outside candidates to apply for certain jobs previously open only to current employees.

“That is a huge, huge step in the direction of allowing people to bring their professional talent into the city,” she said.

At the same time, finding a city job online isn’t easy. Not all jobs are listed on the personnel website. You have to go to each individual department’s website to see everything that’s available.

Brown is also finding that her personnel department needs to adjust its recruiting message.

Young jobseekers are as interested in meaningful work as lucrative government pensions.

A personnel official with L.A. County agreed.

“Traditionally we have not had to rely on that message” of government as a social service that helps communities, said Johan Julin, chief of hiring strategies for the county.  “We are realizing that really resonates with the younger generation.”

The county vacancy rate is 14%. It's typically 6 or 7%, according to Julin.

'Confusing' application process

Charles Goldman, a senior economist at the RAND Corporation who co-authored a study on public sector hiring in 2021, said young people found the process of applying for jobs “very confusing.”

“They often were not sure where to go to make an application or to find job listings,” he said. “College and university students have low awareness of the range of opportunities available in the public sector,” his report said.

The city is in part relying on an old solution to address some of these issues — they're holding more job fairs.

At a recent fair in Wilmington, Erin Meyers visited a booth set up by the L.A. Harbor Department. He recently graduated with a degree in mechanical engineering from Cal State Long Beach.

Meyers, 26, landed an interview next month, but knows the process for getting hired by the city is “somewhat daunting.” Still, he thinks it's worth it.

“In terms of the work-life balance, it’s preferred,” said Meyers, comparing a city job to one in the private sector. “I would argue that being able to go home at a set time is more important than getting an extra 5K a year.”

His mother, Gina Martinez, is “thrilled.”

“I would love it if he went to work for the city,” she said.

A federal judge has ordered Los Angeles to pay more than $1.8 million in attorneys’ fees and costs to the L.A. Alliance for Human Rights and other organizations that sued the city over what it deemed an inadequate response to the homelessness crisis.

The city is appealing the decision.

The details

L.A. Alliance is a group of business owners and residents who sued the city and county of Los Angeles in 2020 in an effort to push both governments to provide more shelter to unhoused people in the region.

The city of L.A. settled with the plaintiffs in 2022, and U.S. District Judge David O. Carter is overseeing the city’s progress in keeping up with the terms of that agreement. The judge found the city breached its agreement in multiple ways in a ruling last summer.

Specifically, the judge found that the city did not provide a plan for how it intends to create 12,915 shelter beds, as promised, by 2027. The court also found the city “flouted” its responsibilities by failing to provide accurate, comprehensive data when requested and did not provide evidence to support the numbers it was reporting, according to court documents.

In addition to $1.6 million in attorneys’ fees and $5,000 in costs to L.A. Alliance, Carter awarded about $200,000 in fees and $160 in costs to the Los Angeles Catholic Worker and Los Angeles Community Action Network.

The organizations are considered “intervenors” in the suit, representing people experiencing homelessness on Skid Row. Their attorneys include those from the Legal Aid Foundation of Los Angeles.

Why it matters

In his order, released Tuesday, Carter compared the recent award to the millions of taxpayer dollars city officials agreed to pay an outside law firm representing L.A. in the settlement.

Carter wrote in the order that the attorneys' fees and costs to L.A. Alliance and others “is reasonable, especially in light of the approximately $5.9 million that the City’s outside counsel is charging.”

LAist’s housing and homelessness coverage was cited several times in the order.

“It has fallen to plaintiff, intervenors, and journalists to point out the deficiencies in the city’s reporting,” Carter wrote, referring to data the city is required to report to the court as part of the settlement.

“Plaintiff and intervenors must be compensated for this,” he said.

The city’s response 

Attorneys representing the city filed a notice of appeal with the U.S. District Court in Los Angeles on Thursday.

L.A. City Attorney Hydee Feldstein-Soto’s office did not respond to LAist’s requests for comment by phone or email.

Shayla Myers, senior attorney with the Unhoused People's Justice Project at the Legal Aid Foundation of Los Angeles, told LAist the intervenors participated in the case without compensation “because it's incredibly important given what is at stake in these proceedings that unhoused folks have a voice.”

Matthew Umhofer, an attorney for L.A. Alliance, told LAist he’s thrilled the court is imposing accountability on the city, including sanctions for violating the settlement agreement. But Umhofer said he’s saddened that L.A. Alliance is going to have to keep fighting to hold the city to its promises.

“The obvious city strategy here is hire a big, good law firm to fight on absolutely every front in hopes that the plaintiffs, the intervenors or the court will ultimately give up trying to hold the city accountable,” he said.

What's next

The parties are scheduled to appear in federal court in downtown L.A. on Monday, when a hearing will resume to determine whether the judge will hold the city of Los Angeles in contempt of court.

Carter has said in documents that he’s concerned “the city has demonstrated a continuous pattern of delay” in meeting its obligations with court orders under the settlement and that the “delay continues to this day.”

Every January, the open-air downtown food fair reopens after its winter break and announces new additions to its carefully selected group of regular vendors.

This year’s new vendor class demonstrates the resilience of L.A.'s independent food scene, ranging from a Grammy-nominated producer's Persian-influenced pizza to Southern fried fish celebrating Black American culinary traditions, to an LAist 2025 Tournament of Cheeseburger heavyweight contender.

The reopening also marks the start of Smorgasburg LA's 10th anniversary year, and will feature 41 returning vendors, who've helped build the regular event into a fun, family-friendly opportunity to try new, often cutting-edge food you may not be familiar with.

Doors open from 10 a.m. to 4 p.m. at DTLA’s The Row, with free entry and free parking for the first two hours.

A new year

General manager Zach Brooks said this is his favorite time of year. "We add the new vendors at the beginning of the new year, everyone's excited."

Vendors apply through Smorgasburg's website, and the team meets with every applicant to taste their food before acceptance. Brooks said it's not a vetting process like "Shark Tank" but rather a matter of seeing if it's a good fit. Competition remains fierce, with many more applicants than available spots.

"I think it's just a testament to L.A. and the resilience of people who love this business and have a passion for it, and are going to continue to persevere and start their businesses and want to be out there selling food," Brooks said.

Here are a few highlights:

Viral orange chicken sandwich 

Long Beach-based Terrible Burger becomes Smorgasburg's new permanent burger vendor after standout appearances at LAist's Tournament of Cheeseburgers and the market's rotating Smorgasburger Stand. The smashburger pop-up, run by husband-and-wife team Nicole and Ryan Ramirez, specializes in burgers that draw from pop culture and global influences. They've made waves with a Korean barbecue burger topped with bulgogi barbecue sauce and a viral orange chicken sandwich, previously available only at their Tuesday night residency at Long Beach's Midnight Oil, making its L.A. debut Sunday.

Terrible Burger's viral orange chicken sandwich makes its LA debut at Smorgasburg after being available only in Long Beach.

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Courtesy Terrible Burger

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"We have been big Smorgasburg fans for a really long time before we even started Terrible Burger. We would go to Smorgasburg on dates, just eat and hang out. And it was just always a little dream of, "oh, what if we ever sold food here?" Nicole Ramirez said.

Crispy fried snapper and thick-cut fries 

Orange County-based Hot Grease, run by Asha Starks, is among four vendors graduating from residencies to permanent status. The Southern fried fish pop-up celebrates Black American history through food that honors Starks' family heritage.

"Folks often forget that there are Black folks in Orange County. My family came to Orange County during the second wave of the Great Migration, and they settled in Santa Ana... my food is very cultural. And the story, I feel like, is just as important to highlight," Starks said.

Hot Grease's crispy buttermilk fried snapper with thick-cut fries and "Ill Dill" tartar sauce.

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Courtesy Hot Grease

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Hot Grease serves crispy buttermilk fried snapper with thick-cut fries and small-batch sauces like "Ill Dill" tartar. Honoring the fish fry's history as a site of mutual aid, Starks directs 3% of sales to the Potlikker Line, Hot Grease's reproductive justice mutual aid fund. For January, she's added fish and grits, black-eyed peas and collard greens.

Pizza with a Persian twist

Mamani Pizza brings studio-born energy to Smorgasburg LA with pies featuring Persian-inspired creativity.

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Courtesy Mamani Pizza

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Mamani Pizza, from the Grammy-nominated producer Farsi, part of the music production team Wallis Lane, started making Neapolitan-style pizzas at his West L.A. recording studio a year ago. What began as late-night pies for friends and artists became an underground hit. Most pizzas are traditional, but Farsi adds Persian touches like The Mamani, topped with ground wagyu koobideh, roasted Anaheim chilis, Persian herbs and pomegranate molasses.

Other new vendors

Banana Mama - Asian-inspired pudding
Barranco's Yogurt - Oaxacan fruit yogurt
Franzl's Franks - Austrian sausages
Melnificent Wingz - Gourmet chicken wings
Piruchi - Peruvian street food
RuRu's Golden Tea - Karak chai
Stick Talk - vegan corn dogs
SouuLA - Taiwanese breakfast concept
Unreal Poke - Hawaiian poke
Zindrew Dumpling Shop - Spicy wontons