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The Brief

The most important stories for you to know today
  • Mental health workers set US record, talks resume
    A group of mental health workers hold signs while picketing outside a courtyard.
    Kaiser Permanente mental health care workers on a company-wide strike picket outside Kaiser Permanente Downey Medical Center on Dec. 12, 2024.

    Topline:

    Nearly six months into their labor union dispute against Southern California Kaiser Permanente, eight mental health care workers banded together last week in an organized five-day hunger strike to highlight their cause. They've now engaged in the longest mental health strike in U.S. history.

    What they're asking for: The Southern California workers have been seeking a new union contract that would include:

    • more mandated time between therapy sessions for patient follow up
    • restoration of pension benefits that were removed from new employee contracts in 2015
    • cost-of-living wage adjustments

    Where we're at now: After a long list of Democratic members of the state Assembly and Senate wrote Kaiser in December urging it to accept the union’s “reasonable contract proposals” — and after Gov. Gavin Newsom’s Feb. 6 written request for both sides “to prioritize the common good that have allowed Californians to rise above our difficulties and resolve our differences” — state Health and Human Services Secretary Mark Ghaly and former Sacramento Mayor Darrell Steinberg have agreed to mediate.

    How we got here: Kaiser executives threw their hands up and walked out of mediation talks on March 11 when the union continued pressing its three major contract issues. Today bargaining talks are scheduled to resume.

    Read on... for more about the labor dispute and where it might end up.

    Nearly six months into their labor union dispute against Southern California Kaiser Permanente, eight mental health care workers banded together last week in an organized five-day hunger strike to highlight their cause.

    “Kaiser’s trying to starve us out, that’s clear — so, give them what they want,” said Adriana Webb, a member of the National Union of Healthcare Workers who chose to subsist solely on water and electrolytes from Monday morning through Friday evening. “I feel hungry for equity. I feel hungry for change. How is this any different?”

    Now engaged in the longest mental health strike in U.S. history, the Southern California workers have been seeking a new union contract that would include:

    • more mandated time between therapy sessions for patient follow up
    • restoration of pension benefits that were removed from new employee contracts in 2015
    • cost-of-living wage adjustments

    After a long list of Democratic members of the state Assembly and Senate wrote Kaiser in December urging it to accept the union’s “reasonable contract proposals” — and after Gov. Gavin Newsom’s Feb. 6 written request for both sides “to prioritize the common good that have allowed Californians to rise above our difficulties and resolve our differences” — state Health and Human Services Secretary Mark Ghaly and former Sacramento Mayor Darrell Steinberg have agreed to mediate.

    Kaiser executives threw their hands up and walked out of mediation talks on March 11 when the union continued pressing its three major contract issues. Today bargaining talks are scheduled to resume.

    Steinberg mediated a similar open-ended strike for Northern California Kaiser mental health care workers in 2022, which lasted 10 weeks and resulted in Kaiser meeting most of the union’s demands.

    “We know Kaiser can provide all these things if they wanted to,” said Webb, a medical social worker in the infectious disease unit who stood on the picket line in front of Kaiser’s Los Angeles Medical Center on Sunset Boulevard. “They already provide it to our Northern California counterparts, and all we’re asking for is the same thing. Kaiser still can’t explain why we deserve less or our patients deserve less.”

    In a written response to CalMatters questions, Kaiser Permanente spokesperson Terry Kanakri discussed Kaiser’s overall commitment to work with more than 40 unions that represent 80% of its employees.

    “Every one of the 80 contracts is different, and each reflects the differences in operational needs, local market economics and wages, professional classifications of the employees in each local, and a host of other factors,” said Kanakri.

    “Our goal is and has always been to reach an agreement that makes Kaiser Permanente the best place to give and receive care. We have made — and repeatedly improved — our proposals during bargaining in an effort to reach an agreement. However, in nearly nine months of bargaining, NUHW has made very little movement on the key bargaining issues.”

    Although not aware of any specific details of the 2022 NorCal strike or the current SoCal strikes, University of Southern California professor of healthcare finances and economics Glenn Melnick gave his overview on today’s health care labor climate.

    “Northern California has the highest wage index in the country,” he said. “I think it’s 20 points higher than L.A. — maybe 25%. So there’s economic reasons why there’s differences. An economist would say, ‘Mental health care worker, you want these benefits? Move to San Francisco.’

    “And many employers are cutting back pension benefits these days. Ten or 15 years ago, pension benefits were much more generous across the board. Kaiser could easily afford to give them these benefits and not think twice, but it’s bigger than just these workers. It’s the ripple effect, right?”

    Melnick also speculated that health care workers’ negotiating power has waned as the COVID pandemic, which drove demand for their services, has somewhat subsided.

    From April 8 through 12, the hunger strikers spent eight-hour days alongside their picketing fellow union members and each night together fasting at a West Hollywood church. Sleeping in a community space barely big enough for eight air mattresses huddled beside the piano against a back wall, they shared a bathroom and took turns showering in a motel room next door.

    Medically cleared beforehand, they received daily wellness checks from volunteer union nurses.

    “Right now, I feel like I could go another month,” said Zhane Sandoval, propped up on an elbow from their mattress on the morning of April 11, day four of the hunger strike. “So test me, Kaiser!

    “Kaiser says that it’s a union employer, but all we’re seeing is union busting. All we’re seeing is separation, trying to divide. But their efforts just lead us to unite.”

    Union organizer Rachel Forgash, who stayed overnight with the hunger strikers at the church, expressed frustration over the protracted standoff.

    “Kaiser has exceeded all of our expectations in their unwillingness to bargain in good faith and drag this out as long as possible,” she said. “In Southern California, they’re about to start bargaining with the Alliance, which is a huge group of unions at Kaiser, and I think they’re afraid that — when we win — it’s going to set a precedent for other unions to fight just as hard.”

    Aida Valvidia, a psychiatric social worker at Kaiser’s Sylmar facility, and Melissa Chavez, a medical social worker at Riverside, both started working for Kaiser before the 2015 contract negotiations reached a settlement, so they each have pension benefits that 70% of their fellow mental health care union members do not. Yet both chose to participate in the hunger strike.

    “For the people who don’t have pensions, I think it’s unfair,” said Valvidia. “Why do I have a pension and you don’t? Because you started later? That makes no sense to me. We’re equals.”

    Chavez and her husband have been on strike together since Oct. 21. “Kaiser members deserve equity and access to timely quality care,” she said. “Workers are experiencing high caseloads, inadequate and unsafe staffing, lack of time, lack of tools.”

    The hunger strike week started with iconic labor leader and activist Dolores Huerta visiting the picketers on April 8, two days before her 95th birthday. “I know that you’re not just doing this on your own behalf,” said Huerta, surrounded by cheering union members in their red union T-shirts. “You’re actually doing this on behalf of all the patients at Kaiser that are not getting the mental health services that they deserve.”

    The union cites a recent 88-page report from the state Department of Managed Health Care, which notes that Kaiser’s failures to remedy 19 of the 20 violations in 2022 led to $200 million in state fines. The union has also filed its own complaints alleging Kaiser mismanages patient triage and appointment scheduling, by hiring unlicensed clerical staff and using algorithmic programming.

    “Despite the persistent efforts of NUHW to mislead the public, the Department of Managed Health Care (DMHC) has not identified new deficiencies in our mental health care,” said Kanakri’s statement. It went on to say that Kaiser met with the state department “last week in our first quarterly review and demonstrated the extraordinary progress we have made on all the deficiencies outlined in the Corrective Action Work Plan.”

    “We’re in disbelief,” said hunger striker Nick Nunez, a therapist in Kaiser’s Virtual Medical Center, which lends support to any patients in need across Southern California. “They take out ads in the paper saying everything’s fine — that they’re providing adequate care to their patients and everything is top-notch. It’s so bizarre and unbelievable.”

    Andrew Kane worked as an associate clinical social worker at the Los Angeles Medical Center he now pickets and fasted at. “It’s a little odd, a little surreal,” he said, noting that he happened to see a patient in the world outside of Kaiser. “Fortunately — or unfortunately — he didn’t notice me, so we didn’t have to have that interaction.”

    Kane started in June 2024, so he’s been on strike longer than he’s received a Kaiser salary.

    As the strike persisted without end in sight since October, many workers have returned to Kaiser due to financial concerns. But some communicate the problems they see internally while back at work.

    “They’re actually the ones documenting all the things going wrong,” said hunger striker Kassaundra Gutierrez-Thompson, a psychiatric social worker in Kaiser’s ADAPT virtual online treatment program. “We have DMHC investigators talking to a lot of our returned back staff. Unfortunately, a lot of our managers are combatting them.

    “And so, a lot of our members are kind of scared, having to advocate for our patients.They’re fighting a different kind of battle inside.”

    Rage Against the Machine guitarist and political labor activist Tom Morello joined the Kaiser picketers on April 9 to perform a short acoustic set, and U.S. Rep. Sydney Kamlager-Dove and state Sen. Maria Elena Durazo visited the strikers April 11.

    Hours later, they broke their fast with religious leaders passing around a ceremonial bread loaf.
    “We can’t just be treated like numbers,” said hunger striker Ana Vargas Garcia, who also saw members remotely through the ADAPT program. “Patients can’t be treated like numbers. There’s real lives behind everyone that we see, behind every worker at Kaiser. That’s a big part of why we’re doing this.”

  • Some will get cash back after ticket price error
    A rendering shows a gleaming multi-faceted roof shaped in an oval. Lighted letters on an adjacent rectangular building read: Intuit Dome
    The LA28 refund is for people who purchased tickets at Intuit Dome.

    Topline:

    Some fans with tickets to the 2028 Olympics were a tad suspicious this week when an email offering them a refund landed in their inboxes — but LA28 says its real.

    The details: The email offered cash back for an accidentally included tax that "was partially charged in error" on their tickets to the Olympic Games. The subject line should read “Official LA28 Ticket Tax Refund”.

    What happened: According to LA28, refunds are being sent to people who bought tickets to Olympic events at the Intuit Dome and to football matches in Columbus, Ohio. They were erroneously charged local taxes that didn't apply.

    Read on... for details on the refund.

    Some fans with tickets to the 2028 Olympics were a tad suspicious this week when an email offering them a refund landed in their inboxes.

    The email offered cash back for an accidentally included tax that "was partially charged in error" on their tickets to the Olympic Games. The subject line should read “Official LA28 Ticket Tax Refund”.

    The L.A. Olympics organizing committee says it's the real deal, though. According to LA28, refunds are being sent to people who bought tickets to Olympic events at the Intuit Dome and to football matches in Columbus, Ohio. They were erroneously charged local taxes that didn't apply.

    For most purchases at Intuit Dome, the refund is under $11, according to LA28 spokeswoman Jacie Prieto Lopez. In Columbus, the refund is under $40.

    Ticket purchasers eligible for the refund can accept it online or wait for a check to arrive in the mail.

    Want more information?

    You can find out more about LA28’s ticketing process here and you can find LAist’s guide on Olympic tickets here.

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  • CA restricts utility shutoffs, here's why
    The sun sets behind mountains and transmission towers, giving the sky a dark red color.
    The sun sets behind a row of transmission towers as temperatures rise to a scorching 114 degrees in Fresno County on Sept. 6, 2022.

    Topline:

    State regulators rejected utilities' proposal and ordered broader protections against power shutoffs during dangerous heat. Here's why regulators decided the utilities' proposal wasn't enough.

    Why now: As another stretch of dangerous heat gripped the state, the California Public Utilities Commission wrote stronger rules itself. In a 4-0 vote, the commission lowered the temperature at which utilities must stop shutting off power to delinquent customers, from 100 to 90 degrees, and ordered utilities to adopt a more protective, region-specific heat standard within six months.

    A battle to define extreme heat: During a record heat wave two years ago — the hottest July in California history  — The Utility Reform Network, a consumer group, asked the utilities commission to revisit its definition of extreme heat. The group’s emergency request argued that “heat kills more people directly than any other weather-related hazard.”

    Read on... for more on the proposal.

    California bars utilities from cutting off power to customers who fall behind on their bills when it’s dangerously hot outside — a basic safety protection. Losing power in some rural areas can also mean losing water, and in cities, having no way to cool down can be dangerous, even deadly, when hot weather spans several days.

    California regulators concluded more than a year ago that rules protecting delinquent customers from power shutoffs during heat waves weren’t strong enough. They ordered the state’s largest utilities to come up with better safeguards.

    When the utilities unveiled their plan in December, their proposals barely changed anything, the commission concluded on Thursday, finding their proposal “does not offer sufficient health protections for ratepayers.”

    The commission had set a May 1 deadline for the new rules. Utilities missed it, and consumer advocates filed emergency motions to force action.

    As another stretch of dangerous heat gripped the state, the California Public Utilities Commission wrote stronger rules itself. In a 4-0 vote, the commission lowered the temperature at which utilities must stop shutting off power to delinquent customers, from 100 to 90 degrees, and ordered utilities to adopt a more protective, region-specific heat standard within six months.

    A battle to define extreme heat 

    During a record heat wave two years ago — the hottest July in California history — The Utility Reform Network, a consumer group, asked the utilities commission to revisit its definition of extreme heat. The group’s emergency request argued that “heat kills more people directly than any other weather-related hazard.”

    The rules already barred electric utilities from disconnecting residential customers for nonpayment if forecasted temperatures soared above 100 degrees within 72 hours.

    But a single statewide threshold, the group argued, didn’t account for how differently Californians experience heat depending on where they live.

    Regulators declined to treat the request as an emergency, but ordered the utilities to come up with a plan for changing the 100-degree threshold by working with advocates and others.

    The utilities proposed using CalHeatScore, a newly created state tool that scores heat by ZIP code – from Level 0 to 4 – using local health data and historical impacts, taking into account data on nearby cooling centers, as well as the number of children and seniors, who can be more susceptible to extreme heat.

    The problem: the utilities proposed setting the cutoff threshold at Level 3 — a higher bar than advocates wanted — and keeping 100 degrees as the backstop when the index wasn’t available.

    Advocates filed protests seeking a wider safety net, arguing for a lower Level 2 index score and a 90-degree backup threshold.

    Utilities said they could not meet the deadline because CalHeatScore’s own data system, run by the state’s Office of Environmental Health Hazard Assessment, was not yet ready to support them. Advocates countered that the utilities offered little evidence for sticking with the higher 100-degree threshold.

    By May, with utilities still behind schedule, The Utility Reform Network joined with the San Diego-based Utility Consumers’ Action Network, the National Consumer Law Center and the Center for Accessible Technology, asking the commission to intervene.

    The commission sides with advocates

    This week the commission rejected the utilities’ proposal, siding with advocates. The path the utilities were proposing would be “no different” than prior practice. The resolution noted the extreme heat threshold is already below 100 degrees in 41 of California’s 58 counties.

    A 90-degree day might be routine in dry, inland cities such as Bakersfield or Fresno, but such temperatures could be atypically dangerous in coastal or mountainous communities where fewer homes have air conditioning and people are less acclimated to the heat.

    San Francisco, for instance, defines heat as extreme when temperatures climb above 85 degrees. In the far northwest county of Del Norte, extreme heat means anything above 76.8 degrees, the commission said.

    “A single threshold temperature level needs to be more protective of residents in areas of the state that are not accustomed to high temperatures,” the commission wrote in its resolution.

    Utilities move to comply 

    While the utilities had wanted a narrower safety net for customers, they are now stressing they will comply with the more protective standard.

    Last December, the major investor-owned utilities had together argued that extending protections to consumers at lower heat scores would halt disconnections too often, deepen unpaid balances, and add costs without a comparable health benefit. In a January filing, according to a PG&E spokesperson, the utilities argued that the 90-degree threshold was “overbroad.”

    The protections would apply only to shutoffs for unpaid bills. They would not prevent outages caused by equipment failures, wildfire-prevention shutoffs, or other emergencies. Nevertheless, advocates say the changes are important.

    “When electricity is shut off to a home, it can have a sort of a cascading effect of problems on tenants,” said Jason Zeller, an attorney with the Utility Consumers Action Network. “If tenants don't have electric service, they can be subject to eviction; if they have children, they can lose child custody.”

    Reached ahead of the vote, all three utilities said they were prepared to comply with the commission’s new rules. Edison said the resolution would strengthen protections during extreme heat and that it was ready to change its disconnection policies. SDG&E said it supported the added safeguards and would implement the commission’s final requirements.

    “Disconnection is a last resort at PG&E, only after multiple attempts to contact customers and offer payment plans and assistance programs,” said PG&E spokesperson Adrienne Moore. The region-specific standard is expected to be implemented within six months.

    The commission’s independent Public Advocates Office had pressed for stronger protections throughout the process, formally opposing the utilities’ plan. Director Linda Serizawa the vote would provide consumers with “protection that takes effect when they need it most.”

    This article was originally published on CalMatters and was republished under the Creative Commons Attribution-NonCommercial-NoDerivatives license.

  • What small business owners should know
    People walk down a sidewalk past a building with a mural of Nipsey Hussle and text written over his face that reads "Crenshaw."
    Pedestrians walk past a street mural of the late rapper Nipsey Hussle, Thursday, June 30, 2022, in the Crenshaw district of Los Angeles.

    Topline:

    The Crenshaw Chamber of Commerce is spreading the word about a new loan program for business owners across the state.

    More details: The World Stage Ready Forgivable Loan Program is presented by TMC Community Capital, a nonprofit microlender, which is offering small business loans with favorable terms including 12 months to repay the loan, 0% interest rate, a year-long deferment, if needed, and up to 100% forgiveness if program requirements are met.

    Why now: The loans are funded through a $700,000 grant from the Wells Fargo Foundation and range from $5,000 to $10,000, Lacey said. TMC announced its partnership with Wells Fargo on LinkedIn last month.

    Read on... for more on on the loan program.

    This story first appeared on The LA Local.

    The Crenshaw Chamber of Commerce is spreading the word about a new loan program for business owners across the state. 

    The World Stage Ready Forgivable Loan Program is presented by TMC Community Capital, a nonprofit microlender, which is offering small business loans with favorable terms including 12 months to repay the loan, 0% interest rate, a year-long deferment, if needed, and up to 100% forgiveness if program requirements are met. 

    The loan program looks to attract small businesses that are preparing for major events, want to serve more customers, grow their businesses with confidence and want access to expert support, according to TMC’s promotional flyer. 

    “A lot of small businesses simply don’t have information about these programs,” said JC Lacey, president of Crenshaw Chamber of Commerce. “It’s our goal to make sure they get it.” 

    The loans are funded through a $700,000 grant from the Wells Fargo Foundation and range from $5,000 to $10,000, Lacey said. TMC announced its partnership with Wells Fargo on LinkedIn last month. 

    “The loan amounts may seem small but these loans can help a business grow or save it from failing for an entire year,” Lacey said. 

    Other community partners assisting with the loan program are the California Hispanic Chamber of Commerce and Yacanex Community, an educational entrepreneurship organization based in the Bay area. 

    Want to know more and/or apply for the program? See the details below:

    What are the eligibility requirements? 

    • Applicants must be a for-profit business owner in California. 
    • The business must have generated revenue for at least 12 months. 
    • No minimum FICO score is required. 
    • Individual Taxpayer Identification Numbers, or ITINs, are accepted. 
    • Some excluded industries include: adult entertainment, cannabis, rideshare, real estate, weapons/ammunition. (If you’re not sure, contact TMC for clarification)

    How much funding can my small business receive?

    • Loans awarded to eligible applicants can range from $5,000 to $10,000. 
    • Applicants who are approved will have 12 months to repay the loan.
    • The loans will have a 0% interest rate.
    • Repayment of the loan can be deferred for 12 months, if needed. 
    • Eligibility for 100% forgiveness if program requirements are met. 

    For more information about the loan program, contact one of the following:

  • Has it gone too far?

    Topline:

    It seems to have become part of the World Cup viewing experience: you're watching the game. Your team makes a goal. You celebrate, tentatively: because before you know it, VAR, the video assistant referee, is checking, and there's a chance the goal is getting annulled.

    Why now: The ubiquitous use of VAR has been one of the great controversies at this year's World Cup. FIFA argues it's making the game fairer; many fans and teams say it's getting out of hand.

    The backstory: The VAR was not always the villain of soccer. In fact, there was a time when fans and players clamored for it. It all goes back to the 2009 World Cup qualifiers, to a match between France and Ireland. Thierry Henry, a forward for France, assisted on a goal. To many, on the field and watching on TV at home, it was obvious that Henry had touched the ball with his hand. But the referee never called a foul.

    Read on... for more on the use of VAR.

    It seems to have become part of the World Cup viewing experience: you're watching the game. Your team makes a goal. You celebrate, tentatively: because before you know it, VAR, the video assistant referee, is checking, and there's a chance the goal is getting annulled.

    The ubiquitous use of VAR has been one of the great controversies at this year's World Cup. FIFA argues it's making the game fairer; many fans and teams say it's getting out of hand.
    The VAR was not always the villain of soccer.
    In fact, there was a time when fans and players clamored for it. It all goes back to the 2009 World Cup qualifiers, to a match between France and Ireland. Thierry Henry, a forward for France, assisted on a goal. To many, on the field and watching on TV at home, it was obvious that Henry had touched the ball with his hand. But the referee never called a foul.

    This was hardly the first time that it happened: fútbol lovers will point to the infamous Argentina-England game in the 1986 World Cup, featuring a hand goal by Argentine soccer legend Diego Maradona (commonly referred to as "The Hand of God"). The difference was that by 2009, the technology was available to review the play right then and there, and make a better decision.
    FIFA, soccer's ruling body, is incredibly reluctant to change its rules. Up until 1970, teams weren't allowed to make substitutions. That was the same year in which red and yellow cards were introduced (previously, a referee would simply issue a warning or send a player off for bad behavior).

    A referee watches a monitor as players in a white and red jersey wait and react.
    FIFA referee Clement Turpin watches a VAR replay screen to check for a possible penalty during the World Cup quarterfinal soccer match between Norway and England in Miami Gardens, Fla., Saturday, July 11.
    (
    Chris Carlson
    /
    AP
    )

    When FIFA does intend to make a change, it often first tests it out in the U.S.
    "A lot of innovations in soccer, just even putting names on the back of jerseys started in the United States," says Professor Chris Davis at Adelphi University. Davis, who studies soccer history, says American fans are typically not so caught up in soccer traditionalism and are more rapid adopters of technological change. This is how VAR came to be tested in 2014 and 2015 during Major League Soccer games.
    It was officially introduced at the 2018 World Cup. Here's how it works: there's a referee crew on the field, and a separate crew watching the game on video with replays showing many angles. For the most part, Davis says, fans liked it when it was introduced. "Clear instances were being corrected, and I think that was the beauty of it: we had clear instances of protecting the integrity of the game."
    Davis notes that although audiences appreciated the new technology, it wasn't used very often. Fast forward to 2026, and referees checking VAR has become ubiquitous — from reviewing potential missed fouls in the penalty area to offside.

    The offside rule is over 150 years old, has 45 clauses and is around a thousand words long. It's one of soccer's most complex and misunderstood laws. It's hard to explain succinctly, but here is a shot: the law states that a player is offside when in the opponent's half of the field, and closer to the opponent's goal line than both the ball and the second-last opponent. It matters where the player is when the ball is struck, and whether they're involved in active play. It's designed to prevent lingering around the opponent's goal to make an easy score.

    In this World Cup, referees have often stopped the match on multiple occasions to check VAR for offside, sometimes issuing rulings that fans and teams consider ludicrous.

    Soccer players in white jerseys speak to a referee in a yellow shirt as he gestures with his hands.
    Ehsan Hajisafi #3 of Iran protests to referee Dario Herrera after a VAR review disallowed an Iranian goal during a World Cup match against Belgium on June 21 in Inglewood, Calif.
    (
    Stu Forster
    /
    Getty Images
    )

    Consider the Iran match against Belgium, in which an Iranian goal was taken away because VAR determined an Iranian player's butt was offside. A few days later, a Colombian goal was annulled when an attacker's toe was offside.
    "It is completely interrupting what the game state is", says Felipe Cardenas, senior writer with The Athletic. "One of the best and most special moments in a football match is a goal and the goal celebration. Now there are times when the players have to wait until the referee gets the right decision and he hears from the VAR."
    VAR is at the center of one of the most controversial games in this Cup: Egypt vs. Argentina.
    A recap: for most of the game, Egypt dominated. They scored a second goal in the 67th minute. The VAR pointed to a questionable foul that had happened in the lead-up to that goal, all the way across the field. The referee reviewed the video, and disqualified Egypt's goal. Argentina went on to win. Later, Egypt complained and said they were robbed during the World Cup. The whole incident led to further questioning of so much technology in the tournament, and whether it's being deployed properly.
    At the end of the day, the debate over the use of VAR and technology in soccer echoes many conversations happening in society today: where is the line between tech helping and going too far? If the technology is being handled by humans, is there not an inherent bias?
    Cardenas says he thinks the answer lies somewhere in the middle. "As fútbol fans, you should live with human error at times. It's OK for a referee to make a mistake. We're getting to the point where it is taboo if a referee makes a mistake."
    In other words, sometimes you just have to accept the referee's decision. No ands, butts… or toes.
    Copyright 2026 NPR