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The Brief

The most important stories for you to know today
  • Lawmakers tried to kill this college, it's growing
    A close of of a person wearing a denim jacket, who's hands are only visible, using a silver laptop computer while holding a pen and a notebook next to it.

    Topline:

    Calbright College, the state’s free online community college, is growing rapidly, despite concerns about its effectiveness. Gov. Gavin Newsom proposes tripling its annual budget.

    Why it matters: By the end of its first academic year in October 2020, just 12 students had finished their course of study out of more than 900 who had enrolled, the audit said. Now, Calbright has over 6,000 students and a much higher rate of completion, according to the most recent data.

    About the college: Based on what is known as competency-based education, Calbright courses are designed so that students can pass whenever they prove they know the material, whether that takes weeks or years. Calbright students can enroll at any time and study whenever they want by watching pre-recorded lectures or setting up meetings with professors. The college charges no tuition and uses only free online textbooks — a key difference from traditional community colleges, which usually operate on a semester basis and are only free for low-income students.

    Read on... for more about this free online community college.

    Calbright College seemed doomed from the start. Just months after enrolling its first students in 2019, the online community college was under fire from faculty groups, and the state Assembly had agreed to shut it down. It had “poor management,” “ineffective and inappropriate hiring,” and “inadequate” support for students, a 2021 state audit found.

    Yet Calbright College managed not only to soldier on but to grow.

    Now it may be California’s fastest-growing community college, based on tentative enrollment data comparing fall 2024 to fall 2025.

    By the end of its first academic year in October 2020, just 12 students had finished their course of study out of more than 900 who had enrolled, the audit said. Now, Calbright has over 6,000 students and a much higher rate of completion, according to the most recent data.

    About 13% of students finish their studies in a reasonable amount of time, which for Calbright’s short-term certificate programs is usually about a year or less, according to Binh Thuy Do, the school’s vice president of research and development. Those statistics put Calbright College roughly on par with the completion rates at the state's other 115 community colleges.

    But comparing Calbright, which is completely online, to any traditional brick-and-mortar school is challenging not only because it lacks a physical campus but also because it uses a significantly different education model.

    Based on what is known as competency-based education, Calbright courses are designed so that students can pass whenever they prove they know the material, whether that takes weeks or years. Calbright students can enroll at any time and study whenever they want by watching pre-recorded lectures or setting up meetings with professors. The college charges no tuition and uses only free online textbooks — a key difference from traditional community colleges, which usually operate on a semester basis and are only free for low-income students.

    “The way that it’s approaching higher ed and the students they serve, it’s the model of the future,” said Su Jin Jez, the CEO of the research organization California Competes. Western Governors University, Arizona State University and Southern New Hampshire University — which also offer similar kinds of flexible, online courses — have grown rapidly in recent years to become some of the largest universities in the country.

    In his initial budget proposal for the 2026–27 fiscal year, Gov. Gavin Newsom proposed more than tripling Calbright’s annual budget from $15 million per year to $53 million. Faculty groups say California's community colleges are already offering similar courses to Calbright’s and that the money could be better spent on existing initiatives.

    How different is Calbright?

    When Gov. Jerry Brown formed Calbright in 2018, it was explicitly designed to be different from existing community colleges. It only offers short-term, career-oriented certificate programs, rather than associate degrees. The idea was to attract students who don’t usually access traditional higher education, often because of its cost. Calbright is specifically tasked with serving the millions of adults over 25 who don’t already have a college degree. Early on, the college decided to be completely free, though its statute allows it to charge tuition like the rest of California’s community colleges.

    In some sense, Calbright has already succeeded in its mandate. Almost all of Calbright’s more than 6,000 students are over the age of 25, and 44% are over the age of 40.

    Deb Hemingway is 61 and a Calbright College student. Two years ago she was searching online for programs that could help her advance in her career or get a new job, when she saw a sponsored ad on Google for Calbright. “I thought it was a scam,” she said. “I thought, ‘This can’t be free.’”

    Hemingway enrolled in the data analysis program, one of the most popular courses. She kept her day job in retail merchandising, helping stores stay up-to-date on their inventory, and worked on the course primarily on weekends. She got her certificate in 10 months and is now enrolled in another program focused on human resources.

    Although students can complete their courses on their own schedule for up to three years, Calbright says many of its programs can be finished in less than a year. In reality, most students drop out, and those that remain often struggle to manage school along with the demands of a full- or part-time job and family obligations, such as kids or aging parents.

    “My children are grown. There’s no kids around, so it’s just me,” Hemingway said. “But just because it’s just me doesn’t mean I don’t have stressors in my life.” The rising price of food, gas, and other daily expenses — plus the pressures of her full-time job — made it difficult to study each week, she said.

    Hemingway already has a bachelor’s degree and a master’s degree, which is typical for many Calbright students but rare for most community college students.

    Calbright under scrutiny, again and again

    In the early years, Calbright always seemed on the brink of getting shut down or defunded by the Legislature. In 2020, the Assembly passed a budget that stripped the school of its funding. In 2021 and 2022, the Assembly passed bills to eliminate it, only for the Senate or the governor to quash the efforts. Legislative opposition has waned in recent years, though faculty groups still speak out against it.

    “Our argument is the same that it’s been since 2018 — this just isn’t a necessary college,” said Stephanie Goldman, executive director of the Faculty Association of California Community Colleges. The association, along with a group representing independent faculty unions, has asked the Legislature to oppose increased funding for Calbright.

    A March 5 report from the Legislative Analyst’s Office found that Calbright is still falling short of its original purpose. “The evidence is mixed as to how well the college is reaching its target population of working adults not already accessing higher education,” states the report, which assesses the governor’s budget requests. “While the college is primarily enrolling working‑age students, many of these students already have bachelor’s degrees. Furthermore, it is difficult to assess student outcomes. Although Calbright collects data on completion rates, employment, and earnings, its metrics are not comparable to those reported by other community colleges.”

    The office recommended significant changes to the governor’s proposal for Calbright, including policies that would likely result in less funding. Anticipating that the governor’s full proposal may not happen, Calbright already plans to lay off 93 employees.

    For Jez, with California Competes, the Legislative Analyst’s Office is thinking too narrowly about Calbright. “Are we meeting a state need? That’s what we need to be focused on,” she said. “What do Californians need and how do we deliver it?”

    A multimillion-dollar experiment

    As K-12 enrollment declines and broader questions emerge about the purpose of college degrees, California’s other community colleges are increasingly targeting the same population of working adults that Calbright was designed to serve.

    Almost half of all community college classes are online now, and despite pushback from some faculty, a few brick-and-mortar community colleges are beginning to offer a limited number of flexible, competency-based classes.

    But Calbright is costly, spending more per student than the average community college.

    “Questions also remain around Calbright’s cost‑effectiveness,” the Legislative Analyst’s Office recent report stated. “In 2024–25, we estimate that Calbright spent about $53,000 per award completed, compared to about $35,000 across other community colleges.”

    The annual operating budget of Calbright is about $50 million, said Sarah Jimenez, a spokesperson for the college, which is roughly the same as the budget of Gavilan Joint Community College District in Gilroy. For comparison, the Gavilan district had nearly 500 faculty and staff in the fall, serving about 7,200 students, plus the costs of maintaining all of its buildings. Calbright has fewer than 200 faculty and staff for its roughly 6,000 online students.

    As the college grows, Calbright “continues to explore” charging tuition at a similar rate to other local community colleges, said Jimenez. But she added that “moving to a fee model too swiftly” could create “barriers for many of our learners.”

    Do, the college’s research and development vice president, said the high annual budget stems from technology demands and startup costs, which are inherent in any new college. “The $50 million annual budget is not just the operating costs. It is the administrative and infrastructure build that we’ve had to do.” In addition to supporting its own students, Do said Calbright also conducts research and development on behalf of the entire community college system.

    Hemingway said her education was well worth the state’s investment. Her data analysis certificate has been helpful, she said, even if it hasn’t led to a new job or a promotion just yet. A friend recently asked her to do some consulting on the side; at work, she said she’s been able to give her boss more input about how the company can grow.

    One of her salary goals is to make at least $150,000 annually, she said, but later revised her answer. “The sky is the limit.”

    This article was originally published on CalMatters and was republished under the Creative Commons Attribution-NonCommercial-NoDerivatives license.

  • A look inside the LA mayor's race
    A graphic image shows several people in different images collected together.
    California's primary election is on June 2.

    Topline:

    Mayor Karen Bass is seeking reelection despite facing political turmoil and criticism she has faced during her first term. Some advocates believe she has a plan for Black progress that may not be evident, but is long range and strategic.

    The backstory: Despite facing more voter uncertainty this time around, Bass is leading in the polls, with 30% support among likely voters, according to the latest survey by Emerson College Polling/Inside California Politics. While Bass’ support has jumped 10 points since March, she would have to get more than 50% of the vote to avoid a runoff with the other top vote-getter in November.

    Why it matters: The Black population is rapidly continuing to dwindle — to roughly 8% today from a peak of 18% in 1970 — besieged by gentrification, stratospheric housing costs, underemployment and shrinking political representation, all of it aggravated by the racial hostility emanating from Washington

    James L. Jones Jr., 69, a self-described “community pastor” and a tireless advocate for Black communities in Los Angeles, was an enthusiastic supporter of Karen Bass’ mayoral bid in 2022, when she made history as the first woman, and first Black woman, to be elected L.A. mayor.

    As Bass seeks reelection, Jones is supporting her again. Despite the political turmoil and criticism she has faced during her first term, Jones, known as Reverend JJ, believes she has a plan for Black progress that may not be evident, but is long range and strategic.

    “I believe that in my heart of hearts, Karen’s not one of those people who follows polls,” said Jones. “In the end she’ll do what’s right for the people.”

    When Angelenos elected Bass four years ago, she seemed like the right person to bridge the ideals of the post-George Floyd era and whatever moment was coming next. She was a seasoned politician — a former state legislator, congresswoman and native Angeleno with a history of grassroots organizing and coalition building in a city that was leaning more progressive.

    But in 2022, there was trouble on the horizon. The nation’s Floyd-inspired reexamination of racial equity was losing ground to a growing MAGA backlash that had helped kill a major federal bill to reform policing, among other initiatives. Big blue cities like Los Angeles that had seen big protests for racial justice were being cast as chaotic and ungovernable.

    Four years later, the ideals that propelled Bass’ election have taken a beating. Trump’s return to the White House has elevated long-simmering anti-“wokeness” and white resentment into federal policy. And the administration has focused special ire on California and Los Angeles, where Bass is in charge of the nation’s largest city currently led by a Black mayor.

    Bass is taking a beating too. As she seeks reelection in the June 2 primary, the mayor is weathering criticism from many sides that she’s done too little about everything, from the homelessness and housing crisis that she made a signature issue to her response to the epic January 2025 wildfire that destroyed thousands of homes in Pacific Palisades, one of the city’s wealthiest neighborhoods.

    Despite facing more voter uncertainty this time around, Bass is leading in the polls, with 30% support among likely voters, according to the latest survey by Emerson College Polling/Inside California Politics. While Bass’ support has jumped 10 points since March, she would have to get more than 50% of the vote to avoid a runoff with the other top vote-getter in November.

    Her most formidable challengers in the crowded primary are Councilwoman Nithya Raman, a Democratic socialist to Bass’ left who is campaigning on housing affordability and a host of other progressive causes, and Spencer Pratt, a former reality show star with no political experience who skews conservative and touts cleaning up crime and homelessness. A former Bass ally, Raman pledges to do better than the mayor on reducing homelessness and increasing new housing production; Pratt decries corrupt leadership and talks chiefly about making L.A. great again, a la MAGA. Pratt and Raman are polling at 22% and 19%, respectively.

    Missing from all the criticism of how Bass has fallen short is how or whether her election has benefited L.A.’s Black community. It’s a population that is rapidly continuing to dwindle — to roughly 8% today from a peak of 18% in 1970 — besieged by gentrification, stratospheric housing costs, underemployment and shrinking political representation, all of it aggravated by the racial hostility emanating from Washington. That norm-shattering phenomenon has tended to eclipse discussion of racial crises happening locally, with good reason. But politics are still local, and many Angelenos who supported Bass in 2022 hoped that electing the second Black mayor in the city’s history would help move the needle on longstanding Black problems dating back to 1992 that have reached yet another inflection point.

    But public assessments of Bass by Black leaders the last four years, including this election cycle, have been muted to nonexistent. The exception is Black Lives Matter Grassroots L.A., which has routinely taken her to task for increasing police funding instead of allocating more resources to social and other services — a core part of the post-George Floyd reforms. Observers say the reticence among Black leaders is partly due to the fact that Bass has been so inundated with crises, some not of her making — especially the Palisades fire. The view that Bass committed a fatal mistake by being on a diplomatic trip to Ghana when the fires broke out has more or less defined her politically since.

    That’s unfair, said Michael Guynn, a veteran social worker and community activist who lives near Florence and Normandie avenues, a famous site of the 1992 racial unrest.

    “I don’t give a damn if she was out of the country — she got back when she could,” Guynn said. “They blamed her for what the fire department was responsible for.”

    Then there’s the racism that dogs Black elected officials, women in particular. Pratt, who lost his home in the Palisades fire last year, has invoked Donald Trump-like rhetoric to belittle L.A.’s first Black woman mayor. That includes an official campaign poster that depicts Bass stuffed in a trash can and says “throw out Karen Basura,” the Spanish word for trash, echoing Trump’s disparaging of Somali immigrants — a demographic that includes Minnesota Congresswoman Ilhan Omar — as “garbage.”

    But the takedown isn’t only coming from the MAGA right, said Genethia Hudley-Hayes, former president of L.A.’s civilian Fire Commission and a Bass appointee who stepped down in March.

    “There’s always the bigotry of, ‘We rallied around this Black woman and she hasn’t performed,’” said Hudley-Hayes. “She’s not a superwoman. That’s part of the ‘I’m mad’ vote in L.A.”

    Another hurdle for Bass, Guynn said, is the unrealistic expectation that she would dramatically reduce or even eliminate homelessness.

    “She couldn’t get a fair break because of that,” he said, adding that “everybody hates homelessness and wants it to go away, but nobody wants to do the work.”

    Homelessness certainly qualifies as a Black concern: 32% of unhoused people in the city are African American, according to the city’s latest count. Bass’ signature program Inside Safe, which seeks to get people off the street and into temporary housing, has made inroads. But the mayor’s efforts have been hampered by what City Hall observers say is a larger problem of messaging, management and oversight. The scandal involving a subcontractor accused of defrauding the city’s homeless services authority of $23 million is a painful reminder of that.

    Hudley-Hayes says that it points to the need for the mayor of L.A. to be a skilled executive, a skill that Bass doesn’t have, at least not yet.

    “You need collaboration, which is different from coalition building, different from the activism of Community Coalition,” she said, referring to the grassroots South L.A. organization co-founded by Bass.

    Deep understanding of the roles of not just the 41 city departments but of bigger entities like the county is essential not just for running the city but for effecting racial justice as well.

    “Homelessness is important, but you have to ask, what are the structures that create homelessness? It’s not just a city problem but a regional problem,” said Hudley-Hayes. “Inside Safe is a program, not a strategy.”

    But being a better executive wouldn’t automatically guarantee improvements for Black people. Tom Bradley, who was mayor from 1973 to 1993, is venerated both as a coalition builder and astute manager who improved many parts of the city. But he didn’t do enough for L.A.’s Black populace. While the Black middle class flourished during the Bradley years, in part because Black municipal employment flourished, the larger working class and poor in South L.A. did not.

    Hudley-Hayes argues the mayor’s lack of accountability to L.A.’s Black population as a whole is longstanding, and not unique to elected officials like Bradley or Bass. Local branches of civil rights groups like the NAACP and the Southern Christian Leadership Conference — which Hudley-Hayes once led — also play a part in accountability, though they have declined notably over the years. But Hudley-Hayes notes that accountability works two ways.

    “Black people have individual agency, but we have to exercise it together,” she said. “We have to pool our experience. It means nothing if we don’t demand what we want.”

    Even — especially — in these trying times, and in a city with as much possibility as L.A., problems notwithstanding — those demands should still matter.

    Copyright Capital & Main 2026

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  • Company to use tariff refunds to lower prices
    A person wearing a beige jacket and grey pants is pictured from behind, holding onto a grocery cart filled with food items.
    A customer shops at Walmart in Little Rock, Ark.

    Topline:

    Walmart will likely put its tariff refunds toward lowering store prices, executives said on Thursday, as they described shoppers who are increasingly anxious about the rising cost of fuel.


    Why now: In recent weeks, visitors to Walmart's gas stations have begun to fill up with fewer than ten gallons for the first time since 2022, Chief Financial Officer John David Rainey told investors on an earnings call. Walmart executives warned that persistently high gas costs would eventually drive up the prices shoppers see at stores.

    The context: The U.S. war with Iran has snarled tanker passage through the Strait of Hormuz, a vital corridor for shipments of both fuel and fertilizer needed to grow food. U.S. inflation already jumped to its highest level in three years in April, with energy prices being a big driver. The average U.S. price of regular gas on Thursday was $4.56 per gallon, according to AAA. That's up $1.38 from a year ago.

    Stay up to date with our Up First newsletter sent every weekday morning.


    Walmart will likely put its tariff refunds toward lowering store prices, executives said on Thursday, as they described shoppers who are increasingly anxious about the rising cost of fuel.

    In recent weeks, visitors to Walmart's gas stations have begun to fill up with fewer than ten gallons for the first time since 2022, Chief Financial Officer John David Rainey told investors on an earnings call.

    "That's an indication of stress," he said.

    "We see with our customers that the high-income customer is spending with confidence," Rainey added later, "while the lower-income consumer is more budget-conscious and perhaps navigating financial distress."

    The U.S. government last week began refunding tariffs payments to importers that paid higher customs fees imposed by President Trump last year before the Supreme Court struck down most of them. Walmart is now the largest retailer to suggest that it will put those refunds toward potential price cuts.

    "We think that the single best return that we can have on a dollar of capital right now is to investment in the customer, invest in price," Rainey said, noting that Walmart's stores and gas stations have been drawing more shoppers looking for deals. U.S. sales grew 4.1% from February through April.


    Shoppers' slightly bigger tax refunds this year seem to be offsetting some of the budget pain so far. That's according to rival retailers Home Depot, Target and Lowe's, which also held earnings calls this week. Sales at all three companies grew in the latest quarter.

    The latest federal data shows spending at retail stores and online grew 5.2% in April compared to a year earlier, surpassing inflation. That means people may have spent more because of higher prices, but also because they bought more things. At gas stations, spending surged a whopping 21%, driven by higher gas prices.

    Walmart executives warned that persistently high gas costs would eventually drive up the prices shoppers see at stores.

    The U.S. war with Iran has snarled tanker passage through the Strait of Hormuz, a vital corridor for shipments of both fuel and fertilizer needed to grow food. U.S. inflation already jumped to its highest level in three years in April, with energy prices being a big driver. The average U.S. price of regular gas on Thursday was $4.56 per gallon, according to AAA. That's up $1.38 from a year ago.

    So far, major retailers have been absorbing their growing transportation and shipping costs. Walmart on Thursday reported a notable hit to its income from higher fuel expenses. Home Depot executives told investors on Tuesday that the company might use its own tariff refunds to offset its mounting fuel costs.
    Copyright 2026 NPR

  • A guide on how to avoid ticket scams
    A general field of an empty stadium with a grass field.
    Levi's Stadium will host six 2026 FIFA World Cup matches in San Francisco.

    Topline:

    Sky-high prices for some matches and ongoing controversy over FIFA’s seating practices may push some fans to buy their tickets from unverified vendors. Officials are warning that doing so could increase scams.

    Why now: The World Cup’s own governing body, FIFA, has drawn scrutiny from California state officials over changes to its ticketing system — following reports from ticketholders who say they have been assigned seats in a different category than advertised when they bought their tickets through FIFA’s own online portal.

    What officials say: “We have laws in California against misleading or deceptive business practices,” said state Attorney General Rob Bonta, who sent a letter to FIFA last week requesting a list of ticket buyers who were assigned seats in a lower category than what they purchased. “We want to learn more from FIFA in order to assess whether what was done was lawful or not.”

    What are some of the tips: Scammers often promise you “a better deal” if you make the payment using instant payment sites like Zelle, Venmo and Cash App. But fraudsters aren’t trying to save you money with this suggestion: They’re trying to make it easier for themselves to keep your money.

    Read on... for more ways experts say can save you and your wallet.

    With less than a month before the 2026 FIFA Men’s World Cup kicks off, soccer fans are scrambling to grab the last remaining tickets.

    At the time of publication, there are still some tickets available for the six World Cup games hosted at Levi’s Stadium in Santa Clara.

    But while the Bay Area hasn’t yet experienced the kind of ticket frenzy seen in other World Cup host cities, prices are still out of reach for many fans — raising concerns about how fans looking for a bargain could fall prey to scams falsely promising far cheaper tickets.

    And most recently, the World Cup’s own governing body, FIFA, has drawn scrutiny from California state officials over changes to its ticketing system — following reports from ticketholders who say they have been assigned seats in a different category than advertised when they bought their tickets through FIFA’s own online portal.

    “We have laws in California against misleading or deceptive business practices,” said state Attorney General Rob Bonta, who sent a letter to FIFA last week requesting a list of ticket buyers who were assigned seats in a lower category than what they purchased. “We want to learn more from FIFA in order to assess whether what was done was lawful or not.”

    Bonta also expressed concern that sky-high prices could deter people from buying a ticket through FIFA’s official website or other verified vendors. Passionate soccer fans, he said, “may go into a site that isn’t as reliable and maybe they get taken advantage of.”

    A multi-colored soccer blue covered in red, blue and green swirls sits on a black chair.
    An Adidas FIFA World Cup soccer ball is seen on a FIFA x NFL chair in the Media Center on Feb. 4, 2026 at the Moscone Center in San Francisco.
    (
    Matthew Huang
    /
    Getty Images
    )

    So how can you spot a scam when buying a World Cup ticket, or just make sure you get what you pay for?

    Keep reading to learn what officials recommend about buying World Cup tickets online and what to do if you already bought a ticket on the official FIFA site but feel that the seat you were assigned does not match what you originally paid for.

    And rest assured: there are still plenty of ways to watch the World Cup in the Bay Area for free — or for a fraction of the cost of a Levi’s Stadium ticket, real or fake.

    Remember, if something’s too good to be true …

    First off: If you’re feeling confused over what a World Cup ticket actually costs, that’s understandable, Santa Clara County Assistant District Attorney James Gibbons-Shapiro said.

    For this World Cup, FIFA adopted a pricing system known as “dynamic pricing,” where the cost of a seat changes based on current demand for that specific game.

    A golden statue sits on a pedestal that reads "FIFA WORLD CUP 2026".
    The 2026 FIFA World Cup winner’s trophy is seen on stage at the Global Citizen NOW event in New York City on May 14, 2026.
    (
    Charly Triballeau
    /
    Getty Images
    )

    Scammers often promise you “a better deal” if you make the payment using instant payment sites like Zelle, Venmo and Cash App. But fraudsters aren’t trying to save you money with this suggestion: They’re trying to make it easier for themselves to keep your money.

    Talking to strangers on a resale or payments site that’s not verified puts you at greater risk of getting ripped off, Gibbons-Shapiro said. “The criminal is simply looking for someone desperate enough to go to the World Cup that they’re willing to send a lot of money right away to a total stranger,” he said.

    In other words, he said: “It’s not that the country that you are supporting is going to lose — it’s going to be you that loses.”

    How do I know if the World Cup tickets I’m being offered are real?

    Scammers have become incredibly good at printing fake tickets that look highly realistic, Gibbons-Shapiro said. So much so, he said, that when sports fans ask him for advice on how to spot a fake ticket, he tells them that he doesn’t have any tips that reliably work — that’s how identical the scam tickets can physically appear.

    The real pro tip here, Gibbons-Shapiro said, is “don’t go to the stadium to try to buy a ticket there.”

    “Because the great likelihood is that you’re buying a fake ticket,” he said. “You’re not gonna be able to get in, and you’re going to lose all your money.”

    Scalpers are actually not permitted on stadium grounds — and reselling tickets near the stadium is a misdemeanor crime in California.

    That’s why it’s important to buy your ticket on a third-party ticket resale site that will deliver the ticket directly to you.

    Multi-colored footballs and jerseys are displayed beside each other.
    Footballs and jerseys are displayed during the opening day of the official 2026 FIFA World Cup merchandising store in Miami Beach, Florida, on May 18, 2026
    (
    Chandan Khanna
    /
    Getty Images
    )

    Platforms like WhatsApp or Facebook Marketplace usually will not verify if what’s being offered is what’s actually sold.

    And even if you’re using reliable third-party sites like SeatGeek or TicketMaster, check the reseller’s refund policy to see whether they offer a guarantee regarding the authenticity and timely arrival of the tickets.

    I just got scammed buying a fake World Cup ticket. What can I do?

    First of all, make sure to document all your communication with the person who promised to sell you a ticket — and take screenshots of those messages in case they attempt to delete anything from their end of the conversation.

    If you were scammed online or over the phone:

    You can then report the situation to your local police department, as the city where you live is defined as where the crime took place.

    If you bought the fake ticket in person from a scalper: 

    Contact the police department of the city where the transaction took place. “If that happened right outside the stadium, that would be Santa Clara Police Department,” Gibbons-Shapiro said.

    You can also file a complaint with the California Attorney General’s office or the Better Business Bureau.

    Gibbons-Shapiro said his office is ready to prosecute anyone who tricks others into buying fake World Cup tickets, adding that he would consider that to be a felony.

    “We have robust teams for consumer protection and theft enforcement,” he said. “We’re going to prosecute the scammers.”

    I bought a ticket on the FIFA website, and I think I got seated in a different place than what I paid for.

    If you bought your ticket from the online FIFA purchasing portal during the initial sales phase last October, Attorney General Bonta recommends that you keep a record of everything from that purchase. This could include, he said, “images of the map they were shown and the original receipt for the ticket that they purchased and what it says, and the existing ticket that they have.”

    You can also contact Bonta’s office to share your experience.

    Bonta told KQED his office is still investigating what happened during this initial ticketing phase and hopes that FIFA provides the information he has requested by the May 29 deadline. “And if they don’t, we can ratchet up the level of severity here,” he said.

    A medium-skinned man stands behind a podium and microphone. A red bridge and a bay is seen behind him.
    California Attorney General Rob Bonta speaks at a news conference in front of the Golden Gate Bridge in San Francisco on Thursday, Nov. 7, 2024. (
    (
    Terry Chea
    /
    Associated Press
    )

    “It’s not something that we want to do, but we always have an ability to send civil investigative demands or subpoenas,” Bonta said.

    FIFA did not respond to a request for comment from KQED. However, the organization has told other media outlets that the initial maps consumers saw last year were meant to “provide guidance rather than the exact seat layout,” and seating arrangements could be subject to change — as happened when the organization introduced new seating categories in later phases of ticket sales.

    But that could potentially be in violation of California law, Bonta said.

    “The law in California is that businesses and organizations cannot justify misleading practices by pointing to the fine print or other terms that an everyday reasonable consumer would not have seen or understood,” he said. “If you’re told something, then you’re entitled to rely on the representation and to trust what you were told.”

    The attorney general’s office could seek some civil penalty if its investigation concludes that the rights of California consumers were indeed violated, Bonta said. “Then we could help those individuals get the ticket that they actually purchased, not the one that they received after they were misled.”

    But the investigation is still ongoing, he said.

  • Cinco Puntos celebration marks 80 years
    A man wearing beige and brown camoflauge uniform and cap stands, saluting. In front of him is a plaque that reads, "In Memoriam."
    A veteran pays tribute to the Mexican American All Wars Memorial at Cinco Puntos during a Memorial Day commemoration in 2016.

    Topline:

    The Memorial Day tribute at the Mexican American All Wars Memorial at the five-point intersection connecting Boyle Heights and East LA returns Monday for its 80th year.

    The details: The 80th Memorial Day ceremony at the Mexican-American All Wars Memorial in Boyle Heights at 3300 E. Cesar E. Chavez Avenue, from 10 to 11 a.m.

    Speakers: Elected officials, including LA County Supervisor Hilda Solis, Senator Maria Elena Durazo and Council District 14 Councilmember Ysabel Jurado, are set to give remarks. LA Mayor Karen Bass is also expected to attend. 
    The event kicks off with a 24-hour vigil starting at 10 a.m. Sunday, when veterans will stand guard through the night ahead of Monday’s annual event.

    This story first appeared on The LA Local.

    At the five-point intersection connecting Boyle Heights and East LA, one Memorial Day tradition has brought the communities together for 80 years.

    The Memorial Day tribute at the Mexican American All Wars Memorial returns Monday, giving veterans and their families a space to honor service members of Mexican descent who died in war.

    The event kicks off with a 24-hour vigil starting at 10 a.m. Sunday, when veterans will stand guard through the night ahead of Monday’s annual event.

    “Memorial Day in Boyle Heights and East LA is way different than any other memorial or ceremony because there were a lot of men and women who went to World War II and Vietnam from this area,” said Joe Diaz, a co-organizer for the event.

    Elected officials, including LA County Supervisor Hilda Solis, Senator Maria Elena Durazo and Council District 14 Councilmember Ysabel Jurado, are set to give remarks. LA Mayor Karen Bass is also expected to attend. 

    LAPD officer and military veteran Kioni Smith is set to be the keynote speaker. A flyover from the Los Angeles Police Department Air Support Division and a colorguard performance are also scheduled. 

    Cinco Puntos was the starting location of the first Chicano Moratorium, a march in protest of the Vietnam War on December 20, 1969, according to the Los Angeles Conservancy. The war memorial pays tribute to the strong presence of the veteran community on the Eastside, the L.A. Conservancy adds. 

    Event Details:

    The 80th Memorial Day ceremony at the Mexican-American All Wars Memorial in Boyle Heights.

    Location: 3300 E. Cesar E. Chavez Avenue

    Time: 10 to 11 a.m.