New report: Schools are monitoring students online
By Emma Gallegos | EdSource
Published September 24, 2023 6:02 AM
Three eighth-grade students work together on an assignment in a school courtyard.
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Allison Shelley for All4Ed/Photo by Allison Shelley for EDU
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Allison Shelley
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Topline:
The use of education technology in schools, such as artificial intelligence, digital surveillance and content filters, poses a threat to the civil rights of students with disabilities, LGBTQ students and students of color, a new report warns.
Why it matters: Some technology used in schools to block explicit adult content and flag students at risk of self-harm or harming others have also created serious problems for already vulnerable students, the report says.
But how: Students reported incidents of LGBTQ classmates being outed by digital surveillance, a potentially traumatizing event of sharing their sexual identity or orientation without their consent.
Students with disabilities said they were most likely to use artificial intelligence — and they were more likely to report facing disciplinary action for using it.
What's next: Civil rights groups have signed a letter accompanying the Center for Democracy and Technology’s report to petition the federal Department of Education for more guidance.
The use of education technology in schools, such as artificial intelligence, digital surveillance and content filters, poses a threat to the civil rights of students with disabilities, LGBTQ students and students of color, a new report released Wednesday warns.
Some technology used in schools to block explicit adult content and flag students at risk of self-harm or harming others have also created serious problems for already vulnerable students, cautions the report by the Center for Democracy and Technology, a nonprofit, nonpartisan organization that advocates for civil rights in the digital world.
The report is based on a wide-ranging online national survey about the technology used by schools, students and teachers. This summer, the Center for Democracy and Technology polled 1,029 ninth- through 12th-grade students, 1,018 parents of sixth through 12th grade students and 1,005 teachers of sixth through 12th grade students in a sample the organization said was weighted to be “nationally representative.”
According to the Center for Democracy and Technology, the surveys also indicate widespread confusion about the role of artificial intelligence in the classroom, with a majority of parents, students and teachers saying they want more information and training about how to properly use it.
The risks to students
The report outlines how school technology can, often inadvertently, harm students. The Center for Democracy and Technology says these harms are felt most acutely by vulnerable students.
Students reported incidents of LGBTQ classmates being outed by digital surveillance, a potentially traumatizing event of sharing their sexual identity or orientation without their consent.
Students with disabilities said they were most likely to use artificial intelligence — and they were more likely to report facing disciplinary action for using it.
One-third of teachers said content related to race or the LGBTQ community is more likely to be restricted by filters. The center said this “amounts to a digital book ban.”
Some schools have faced pushback for the way they deployed technology. After the American Civil Liberties Union sued a school district in Texas, the district loosened a filter that had blocked the website of the Trevor Project, a website aimed at LGBTQ youth.
“There are certain groups of students who should already be protected by existing civil rights laws, and yet they are still experiencing disproportionate and negative consequences because of the use of this education data and technology,” said Elizabeth Laird, director of equity in civic technology for the Center for Democracy and Technology.
Although schools often have dedicated staff and other practices set up to ensure that students’ civil rights are being protected, Laird said its survey indicates that schools have not fully wrestled with how education technology is affecting the promise of an equitable education, resulting in civil rights and technology being treated as separate issues.
“I think they’ve been kept separate, and the time is now to bring those together,” Laird said.
More federal guidance needed
While schools have been conducting more outreach than in previous years, the survey shows an increase in student and parent concerns about data and privacy over the past year. Survey data collected in previous years shows both parents and students need more outreach and engagement on how schools are selecting and using technology.
Last October, the White House released a Blueprint for an AI Bill of Rights, but civil rights groups — including the ACLU, the American Association of School Librarians, American Library Association, Disability Rights in Education Defense Fund and the Electronic Frontier Foundation — signed a letter accompanying the Center for Democracy and Technology’s report, petitioning the federal Department of Education for more guidance.
“In the year since the release of the Blueprint, the need for education-related protections remains and, if anything, is even more urgent with the explosive emergence of generative AI,” according to the letter.
Fifty-seven percent of teachers in the survey stated they haven’t had any substantive training in AI, while 24% say they have received training in how to detect inappropriate use of AI.
The survey also found that 58% of students have used ChatGPT or other generative AI programs, and 19% said they have submitted a paper written using AI. Students report using AI both for school assignments and for dealing with mental health issues or personal problems with family and friends.
Students with disabilities are more likely to use generative AI: 72% said they’ve used the technology. Parents of students with disabilities are more likely to say that their students have been disciplined for their use of artificial intelligence. The report calls higher rates of discipline among vulnerable communities “particularly worrisome.”
These students and their parents — 71% of students with disabilities and 79% of their parents — express more concern than others about the privacy and security of the data collected and stored by the school.
Licensed special education teachers are more likely to have conversations with students and their parents about student privacy and equity issues in technology, a “promising practice that could be extended to the rest of the school population,” the Center for Democracy and Technology recommends.
School surveillance
The civil rights issues can go beyond the walls of the school. Some students, particularly students of color and those from lower-income communities are more likely to rely on school-issued devices when they are at home. Monitoring and tracking can therefore follow them home.
“Their learning environment for those students is quite different than those who can essentially opt out of some of this tracking,” Laird said.
Students who use technology devices to charge their personal phones may also find that this technology will scan and monitor these personal devices as well. Among students who have used their school device for charging, 51% said school software began syncing with and downloading content from their personal device.
Monitoring technology became prevalent in the pandemic-era remote learning, but it has persisted, with 88% of teachers reporting their schools use the technology. The White House named preventing the unchecked monitoring of students a priority in its blueprint. The Center for Democracy and Technology says that the use of surveillance technology can cause a host of problems for students.
Students with disabilities and LGBTQ students are more likely to report being disciplined as a result of technology that monitors them. Laird said that sometimes students are disciplined for something the technology flagged, but other times, they are disciplined because of their reaction to being flagged.
Schools sometimes share data directly with law enforcement — even after school hours. Fifty-three percent of special education teachers and 46% of teachers in Title I schools said data was shared with law enforcement after hours. During an interview with the Center for Democracy and Technology, the parent of a ninth grader said that law enforcement was contacted even before she was notified when something on her child’s device was flagged by the school’s monitoring technology. Her son was questioned for an hour without her consent.
“All of those things can result in students being removed from the classroom and losing instructional time,” said Laird. “And so if those students are being disproportionately flagged and being intervened in a disproportionate way, this could also be a potential violation of [a student’s right to a free and appropriate public education], which is specific to preventing discrimination on the basis of disability.”
EdSource is an independent nonprofit organization that provides analysis on key education issues facing California and the nation. LAist republishes articles from EdSource with permission.
MacArthur Park got an unexpected guest Tuesday: Justin Bieber, who joined several members of his band for an impromptu performance.
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Jordan Strauss
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Invision/AP
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Topline:
Justin Bieber joined several members of his band for an impromptu performance at MacArthur Park on Tuesday.
Why now: On Tuesday, Los Angeles County District Attorney Nathan Hochman pointed to Bieber’s performance as a sign of progress at the park. Bieber performing an impromptu set at the park is “a testament to the progress we are achieving to take back the park from drug dealers and enliven it for families,” Hochman wrote on X. Councilmember Eunisses Hernandez’s office, however, pointed to a longer history of work at the park in response to Bieber’s visit. “We’re excited to see Justin Bieber enjoying MacArthur Park, just as countless other Angelenos do every day, experiencing what nearly four years of sustained investment and community partnership have made possible,” said Naomi Roochnik, a spokesperson for Hernandez.
The backstory: A source close to Bieber told E! News that he visited the park to distribute gift cards and other resources to unhoused people. A spokesperson for the singer could not be immediately reached for comment.
MacArthur Park got an unexpected guest Tuesday: Justin Bieber, who joined several members of his band for an impromptu performance.
Social media videos show Bieber, 32, sitting on the grass, playing percussion and singing as people gather around. He performed several songs to a handful of people, including his 2025 hit “Yukon,” according to videos from the impromptu performance.
A source close to Bieber told E! News that he visited the park to distribute gift cards and other resources to unhoused people. A spokesperson for the singer could not be immediately reached for comment.
Bieber, who headlined Coachella earlier this year, played a stripped-down performance with his band. Some people in social media video walked by the set, while others recorded the set.
For Brenda Aguilera, director of the Community Transformation Collective, the reaction to Bieber’s visit is part of a larger conversation about the changes at the park.
Her organization has been working with a neighborhood volunteer group of about 60 MacArthur Park-area residents since March. The group includes parents, caregivers and vendors who meet regularly to identify neighborhood priorities and work with city agencies and community organizations.
Residents involved with the group have reported greater awareness of available services and said they feel safer in the park, Aguilera said. But she added that the people who live in and around the park should be at the center of any assessment of how conditions are changing.
“They’re not in the park. They don’t live in those neighborhoods, so they have to speak to the local community members to hear about their perspectives,” Aguilera said, referring to elected officials.
On Tuesday, Los Angeles County District Attorney Nathan Hochman and First Assistant U.S. Attorney Bill Essayli pointed to Bieber’s performance as a sign of progress at the park.
Bieber performing an impromptu set at the park is “a testament to the progress we are achieving to take back the park from drug dealers and enliven it for families,” Hochman wrote on X.
Essayli wrote: “Bieber in MacArthur Park. That’s progress. Amazing what can happen when criminals and drug dealers are removed from public spaces.”
Over the summer, the Los Angeles Police Department and federal agents carried out a multi-phase operation targeting drug activity in and around the park, including a June operation that resulted in 13 arrests. Hochman also held a picnic at the park over Labor Day weekend after saying he would return with his family if he believed it was safe enough.
Councilmember Eunisses Hernandez’s office, however, pointed to a longer history of work at the park in response to Bieber’s visit.
“We’re excited to see Justin Bieber enjoying MacArthur Park, just as countless other Angelenos do every day, experiencing what nearly four years of sustained investment and community partnership have made possible,” said Naomi Roochnik, a spokesperson for Hernandez.
The councilmember has invested more than $27 million in the park, including Peace Ambassadors, round-the-clock clean teams, overdose response, street medicine, youth programming, arts and culture and infrastructure improvements, according to Hernandez’s office.
“MacArthur Park’s progress belongs to the residents, workers, promotoras, outreach teams, and community organizations who do this critical, lifesaving work every single day,” Roochnik said.
Community Transformation Collective’s promotoras are among those working directly with residents, Aguilera said, helping connect them with services and providing what she described as “warm handoffs” to organizations that can offer support.
For Aguilera, that community perspective matters when officials assess what is happening at the park.
“It’s not up to us or these elected officials that are in these government bodies to just speak on behalf of our communities,” she said. “They could speak about their efforts, but they can’t speak about the entire perspective. It’s really those that live there that could share that perspective.”
Jordan Rynning
holds local government accountable, covering city halls, law enforcement and other powerful institutions.
Published September 23, 2026 3:25 PM
Michael Angel Alvarez, 41, spoke with LAist on Sept. 16, 2026, about the federal body armor case against him being dismissed.
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Jordan Rynning
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LAist
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Topline:
Michael Angel Alvarez, a former city contractor, made headlines earlier this year, when he was arrested while working as a peace ambassador for the nonprofit Healing Urban Barrios in MacArthur Park. LAist spoke with him after his recent release from custody.
Justice or politics? After being arrested in May, Alvarez says he believes prosecutors from the U.S. Attorney’s office in L.A. brought their case for political reasons — not for public safety.
A spokesperson from the office did not comment on claims that the case was politically motivated, but said they are considering options to appeal the judge’s decision to dismiss the case.
“Alvarez is a convicted murderer and a documented member of the 18th Street gang,” a spokesperson wrote in an emailed statement. “He has no legitimate role serving as a ‘peace ambassador’ in a public park or receiving taxpayer-funded compensation.”
What’s next: A separate case on the same charges, filed by the L.A. County District Attorney’s office in Superior Court before federal prosecutors filed their case, has a preliminary hearing set for Oct. 27. A spokesperson for the District Attorney’s office did not comment on whether they intend to continue pursuing the case after the federal case was dismissed.
Now that the federal case against him has been dismissed, Alvarez told LAist he hopes to continue working as a community violence intervention worker.
Read on . . . for more about why the case against Alvarez was dismissed.
Michael Angel Alvarez made headlines earlier this year when he was arrested while working as a peace ambassador for the nonprofit Healing Urban Barrios in MacArthur Park. Federal prosecutors alleged Alvarez was “leading a violent street gang, while claiming to be a gang interventionist for the City.”
But they didn’t charge him for violent or gang-related crimes.
He spent three months in custody under a different charge: illegally possessing body armor. He pleaded not guilty, and a trial date was set.
Alvarez was released from custody this month, nearly a week after a federal judge dismissed his case on Sept. 9, ruling that a juvenile court finding that Alvarez killed a man while a minor could not be counted as a violent felony conviction that would make owning body armor illegal.
Alvarez spoke with LAist after his recent release, saying he believes the case against him was politically motivated and shows a lack of understanding about what it takes to intervene with gang members to reduce violence in communities. He acknowledged gang affiliation, but said he was not a gang leader and had not committed any crimes since being released from prison in 2024.
Federal prosecutors told LAist in a statement they are looking into options to appeal a federal judge’s decision to dismiss the recent indictment against Alvarez. No one from the U.S. Attorney’s office in L.A. has responded to LAist’s requests for comment about Alvarez’s assertion that the case was politically motivated.
Before the federal prosecutors filed their case against Alvarez, the L.A. County District Attorney’s office filed a separate case against him on May 20 in Los Angeles Superior Court also based on possessing body armor. A preliminary hearing in that case is set for Oct. 27. He pleaded not guilty. A spokesperson for the District Attorney’s office did not comment on whether they intend to continue pursuing the case now that the federal case has been dismissed.
Why the federal case was dismissed
Alvarez was a minor when he was found guilty of a gang-related murder in 2002. At 15 years old he was charged and tried as an adult. He was convicted of first-degree murder for shooting and killing a man in Pico-Union. He was sentenced to 50 years to life. But after a change in state law increased the age at which minors could be sentenced as adults to 16, Alvarez’s case was sent back to juvenile court and he was released in 2024. At that point, he had served about 24 years.
On Sept. 9, U.S. District Judge Anne Hwang found that same law that led to Alvarez’s release also bars the court from considering him to have been convicted of the killing, because juvenile court determinations are not criminal convictions. Without a violent felony conviction, Alvarez is not prevented from owning body armor by state or federal law. She dismissed the federal prosecutors’ case against him.
What Alvarez is saying following his release
In an interview with LAist last week after his release, Alvarez said he thinks federal prosecutors wanted to score political points by targeting community violence intervention work, not because he posed any risk to public safety.
“ I almost got killed as a result of trying to change the community for the best,” said Alvarez, who showed photos to LAist of what he described as stab wounds in his abdomen and arms that were taken in February 2025. He said that assault took place while he was working in MacArthur Park. “ And for whatever reason you had the individuals who are part of the Republican Party who went after me because of the Democrats, the people that I worked for.”
Alvarez’s former employer, Healing Urban Barrios, has not responded to LAist’s requests for comment since the case was dismissed. Christina Navarro, the nonprofit’s founder and executive director, said in a statement to LAist back in May of this year that Alvarez was innocent until proven guilty and that the organization was continuing its work despite the allegations against him.
“We are not stepping back,” Navarro wrote in the statement. “We are doubling down.”
Healing Urban Barrios was contracted to work at the park by Councilmember Eunisses Hernandez, who is a member of the Democratic Socialists of America’s L.A. chapter. Her office says community violence intervention workers have been effective for decades in interrupting cycles of violence in ways traditional law enforcement cannot.
Naomi Roochnik, a spokesperson for Hernandez, told LAist in May they were not aware of allegations against Alvarez before his arrest and that peace ambassadors are employed and supervised by community-based organizations.
Alvarez was removed from the peace ambassador program earlier that same month, she said.
“We will always take misconduct seriously and hold our partners to high standards, but we will not allow an individual case, or efforts to politicize it, to undermine proven community-based public safety work,” Roochnik said Friday in an emailed statement.
First Assistant U.S. Attorney Bill Essayli, who heads the office that brought the case, has been critical of the city’s gang intervention program.
Federal prosecutor Bill Essayli heads the U.S. Attorney's office in L.A.
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Allen J. Schaben
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Los Angeles Times via Getty Images
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“The hardworking tax payers of Los Angeles deserve better than to see their money shelled out to a convicted gang murderer,” Essayli wrote on social media on May 29, the day his office announced the charge against Alvarez.
Essayli was appointed by the Trump administration to lead the U.S. Attorney’s office in L.A. and was previously a Republican member of the California State Assembly, where he represented part of Riverside County.
Spokespersons for the U.S. Attorney’s office in L.A. have continued to speak out against Alvarez since the body armor case was dismissed. In statements sent to LAist via email by spokespeople Ciaran McEvoy and Shawn Lewis, the department called Alvarez ”a convicted murderer and a documented member of the 18th Street gang” who was indicted by grand jury on the body armor charges.
“These facts are not in dispute. It is unfortunate that he now benefits from a California law that effectively allows him to erase his murder conviction, something his victim cannot do.”
Adding: “He has no legitimate role serving as a ‘peace ambassador’ in a public park or receiving taxpayer-funded compensation.”
The department said they are currently considering their options to appeal what they called “a narrow technical legal issue.”
About the case
Most people can legally own and wear body armor in the United States — it’s typically worn as a vest, either made of durable fibers like Kevlar or with steel or ceramic inserts designed to stop bullets. It becomes illegal to own or possess body armor under federal and state law if a person has been convicted of a violent felony.
But U.S. District Judge Hwang agreed with Alvarez that he did not have a violent felony conviction on his record.
Alvarez admits he shot and killed 22-year-old Mauricio Miguel Masis on Aug. 17, 2000.
He told LAist he was 15 and in a gang when he and a 13-year-old friend, who was not gang-affiliated, were approached by what he described as three older gang members. Masis was one of the men, he said.
“ They're already in their mid-20s and tried to kill both of us,” Alvarez said. He told LAist he shot Masis, but claims it was to defend his friend and himself.
Convicted as an adult in 2002, he could have spent his entire life in prison after being found guilty.
“ I was 17 years old when I was walking Supermax,” he told LAist, “level four maximum security prison.”
In 2018, Senate Bill 1391 passed in the California legislature, to only allow minors 16 years and older to be considered for adult court.
The new law gave Alvarez a way out of prison, allowing his case to be resentenced in 2024.
By then he’d served about 24 years. Because of his age at the time of the killing, under the change in the law his case was sent back to juvenile court where his adult conviction was set aside and he was declared a ward of the court — or under its supervision and control.
Alvarez was released from prison and put on probation for two years.
The following year he was also sentenced to two years of probation for a separate felony offense in November 2023 that was considered non-violent — possessing a weapon while in custody.
Alvarez acknowledged having the weapon while he was in prison, and told LAist that most people had hidden weapons there, often as a deterrent from being attacked.
“Of course I had a weapon,” he said. “You would have one too if you were there. You're trying to do everything in your power to survive.”
In early 2025, Alvarez began working for Healing Urban Barrios as a peace ambassador.
“ They wanted individuals who had the respect, I suppose, of the streets [and] in prison,” he told LAist.
Alvarez said gang members are more willing to talk with someone from their own background than with police officers or city officials, and he said he was able to speak to them to avoid violence and other safety issues around MacArthur Park.
“There's hundreds — if not thousands — of gang members who flow through that area due to the fact that a lot of them are addicts now,“ Alvarez said.
He told LAist he believed the peace ambassadors in the area had made a difference in reducing the number of people using drugs, fighting and lighting fires in the park since he started working there in 2025.
“ There used to be a lot of fights,” he said. “ We're able to talk to the guys right there and be like, ‘Look, work something out with each other.’"
Alvarez showed LAist photos of people he said he had given CPR while on the job to prevent them from dying of drug overdoses and a woman he said he identified to authorities as a missing person and helped get to safety.
Federal agents arrested Alvarez in May, after LAPD officers found two body armor plates in his car during a traffic stop earlier that month.
Alvarez told law enforcement officers after his arrest that the plates were for an art project, court documents show, and his lawyer argued in court that Alvarez did not have a vest to wear the armor in.
Prosecutors argued in court documents that he could have used the armor plates without a vest, and that he may have had a vest for the plates elsewhere.
Alvarez told LAist he was planning to use his laser engravers to write poetry on the plates and his cousin was going to paint them with graffiti to get the attention of the youth he served.
“With youth, especially youth that are in gangs, you gotta show them some different type of art,” he said. “ It would've hit them hard, you know?”
The U.S. Attorney’s office charged Alvarez with possessing body armor. But they made additional allegations against him apart from the charges, which they have not proven in court.
For instance, prosecutors claimed in court documents that Alvarez was “leading a violent street gang, while claiming to be a gang interventionist for the City,” and that they were investigating him for additional crimes that would carry “great sentencing exposure.”
Prosecutors alleged in court documents that members of the 18th Street gang described him as a leader of the gang in recorded jailhouse phone calls. Alvarez claimed the way the prosecutors described the conversations wasn’t accurate. He told LAist he was never a gang leader and, instead, was using the respect he had with the 18th Street gang to prevent further violence.
No one from the U.S. Attorney’s office in L.A. responded to LAist’s questions about whether they intend to pursue other charges.
LAist asked Alvarez to clarify whether he was an active member during our interview last week.
“ When you're a gang member, for the most part, you're always a gang member, you know?” He said, “There's two types of ‘actives.’ There's active where you're actively involved in the violence and all that stuff, but there's also being active when you're actively involved in your community, and that's what I've been doing.”
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Alvarez said he hopes to continue working in gang violence reduction programs now that the federal case against him has been dismissed.
“I know that what we did was good,” he said, recalling how parents of children he had worked with around MacArthur Park reached out to thank him while he was in federal custody as his recent case was ongoing.
“It'd be nice to have the support all the way around and not have, especially, people who are pushing politics,” Alvarez told LAist.
Councilmember Hernandez’ office and Healing Urban Barrios have not responded to questions about whether they would consider allowing Alvarez to return to his position as a peace ambassador.
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People evacuate from the Palisades Fire in January 2025.
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Robyn Beck
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AFP via Getty Images
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Topline:
The 2025 Los Angeles firestorms led California and L.A. County to consider adopting “disaster registries,” an emergency management strategy used around the country for assisting people who might require additional help in emergencies due to their age, disability or other health conditions.
Why it matters: Of the 31 people who died in the Eaton and Palisades fires, 27 of them were older or adults with disabilities.
Why now: L.A. County supervisors authorized a study about creating a disaster registry last year, but later put the idea on pause.
The backstory: California's Office of Emergency Services argues against registries. Its reasoning: They can easily get out of date, and they could give a false sense of security to people, who may assume assistance is guaranteed when it is not.
Read on ... to learn about how Florida and one California county use registries.
After the Palisades and Eaton firestorms in January 2025, one story captured how Los Angeles County’s emergency management system seemed to have failed. Anthony Mitchell Sr., an 80-year-old man who used both a prosthetic and a wheelchair, and his 35-year-old son, Justin, who had cerebral palsy, died in their Altadena home waiting for evacuation assistance.
Anthony Mitchell had called 911 twice, identifying himself and his son as disabled, and was assured help was coming.
Of the 31 people killed in the fires, 27 were over 65, and at least six had mobility issues, according to news reports.
The tragedy led California and L.A. County to consider adopting “disaster registries,” an emergency management strategy used around the country for assisting people who might require additional help in emergencies due to their age, disability or other health conditions.
The California Commission on Aging issued a report in November that noted evacuation centers lacked data on older and disabled residents who would need assistance. That led to a shortage of equipment and expertise to address the specialized needs of those residents. The commission recommended that the state consider implementing a statewide registry.
Even before the commission’s recommendation, Los Angeles County supervisors had directed its Aging and Disabilities Department to study the feasibility of a registry.
But neither initiative has moved forward.
“We have not seen much movement on exploring a disaster registry,” said Patrick Smith, the state Commission on Aging’s legislative director.
The Los Angeles feasibility study was “paused” last year while the county reviewed its emergency operations with the McChrystal Group, said Liz Odendahl, a spokesperson for Supervisor Janice Hahn, who co-sponsored the resolution authorizing the study.
The arguments against registries
Some advocacy groups in California and the state Office of Emergency Services have argued against registries, Smith said. In fact, OES’ official guidance on registries is that “jurisdictions should not use them.”
Registries typically are voluntary, and registrants are responsible for keeping their information up to date. Because of that, they are unreliable sources of information, which is one reason some emergency managers and many advocates for older and disabled people oppose them.
They also point out that registries could give a false sense of security to people, who may assume assistance is guaranteed when it is not.
“This false assumption is dangerous and can lead to an overall decrease in personal disaster preparedness,” the California Office of Emergency Services says on its website.
Registries are hard to keep current, the office notes, and the personal information people provide may be challenging to safeguard.
Why some places have registries anyway
With data showing older people far more likely to die in natural disasters — and climate change making disasters more frequent and severe — several states have taken the opposite approach, establishing registries to better assist older adults and people with disabilities in emergencies.
Florida’s statewide Special Needs Registry is often cited as a model because it connects the state’s Health Department with emergency management in all 67 counties. Florida also requires its counties to establish shelters for people with special medical needs.
Delaware, New Jersey, North Dakota, Rhode Island, Texas and Utah also have statewide registries, as do many municipal emergency offices across the country.
In California, three of 58 counties have registries — Mono, Siskiyou and Butte.
Butte County’s registry was in place in 2018, when the Camp Fire killed 85 people, 67 of whom were seniors. Emergency managers can’t say how many or if any of the older adults who died in that fire were on the registry.
But they say the registry remains a useful tool.
“If we didn’t have the list, we wouldn’t have had any idea at all who needed extra assistance evacuating,” said Butte County Emergency Manager Angie Mannel, who was a 911 dispatcher during the Camp Fire.
Older adults, like many Americans, are not prepared for disasters. A 2023 AARP survey found that under one-third of older adults have a comprehensive plan for natural disasters, and only 10% have opted into apps or text notifications that alert people to emergencies.
“You can’t just throw a bunch of information out there and expect everyone to be able to act on it,” said Lindsay Peterson, a gerontology researcher at the University of South Florida. “Some people just can’t.”
Her research has shown that technology can be a barrier for older adults, especially those living independently but with limited technological skills and income.
While acknowledging that “registries are controversial,” Peterson said state and local governments must find ways to ensure the most vulnerable older adults will be protected.
Florida’s Special Needs Registry
That’s what Florida set out to do with its Special Needs Registry. But it does not guarantee emergency assistance, which the Health Department notes when people register. Still, the Florida Division of Emergency Management advises older adults needing this assistance to register, because registries can be useful planning tools and may save lives, even if they are incomplete.
Each of Florida’s county emergency management offices decides how it will use the registries to provide assistance. Seminole County, in eastern Florida, offers transportation assistance to registrants who request it. Three days before a tropical storm or hurricane is expected, the county Office of Emergency Management calls registrants about the approaching storm and advises them to evacuate. They must agree to leave at that time in order to receive transportation, said Steven Lerner, division manager.
“We’re like Enterprise; we’ll pick you up,” he said. The county uses a fleet that includes school buses and ADA-compliant vans.
Lerner’s main concern about Seminole’s registry of 1,700 people is who is not on it. He focuses his outreach efforts on new residents who may never have experienced a hurricane season, and those aging at home who may overestimate their ability to evacuate themselves.
In Lee County on Florida’s western coast, the Office of Emergency Management used public transportation to help evacuate people when Hurricane Ian hit in 2022. More than half of Lee County’s 800,000 residents were ordered to evacuate a day before the hurricane made landfall. Many were forced to weather the storm at home or in shelters, as 10 inches of rain inundated areas, winds gusted up to 140 mph and storm surge reached 15 feet. The storm killed 149 Floridians, including 72 Lee County residents. Most of the fatalities were people over 65.
County spokesperson Betsy Clayton wouldn’t say how many registrants emergency crews helped to evacuate during Hurricane Ian. But she said the county has assisted about 1,000 registrants in each major storm Florida has experienced in the past two decades, providing paratransit and ambulance services.
A California example
In California’s Butte County, emergency managers believe the registry will save lives if a disaster on par with the Camp Fire strikes again.
After igniting on Nov. 8, 2018, the Camp Fire grew rapidly, overwhelming the county’s emergency management plans and destroying its communication systems. It incinerated Paradise, a town of 27,000 people, in four hours.
The California auditor’s 2019 after-action review of the county’s emergency plans recommended Butte use registry data in evacuation planning, so emergency responders know who will need help before a disaster.
Tiffany Rowe manages Butte’s Special Needs Awareness Program, which notifies registered people of emergencies and evacuation orders and assists in evacuating them if needed.
The voluntary registry pinpoints who will require assistance in particular evacuation zones and what they’ll need. Most warnings are automated, but if the emergency is expected to affect 10 or fewer registrants, Rowe calls them herself.
After the pandemic and the busy fire seasons of 2022 and 2024, the number of Butte County registrants increased by over 50%. Today, around 2,200 older adults and people with disabilities are registered.
“Being a disaster-prone county,” said Mannel, Butte’s emergency manager, “our perspective is always focused on the safety of our citizens.”
Houses sit within the forest in South Lake Tahoe near Pioneer Trail and Jicarilla Drive on Sept. 26, 2024.
(
Miguel Gutierrez Jr.
/
CalMatters
)
Topline:
Insurance companies are starting to write new policies in California again after years of holding back as wildfire risk climbed higher.
Why it matters: The state Insurance Department says that means outgoing Commissioner Ricardo Lara’s new regulations, intended to boost insurance availability, are working. Each time a company declares its plans to sell policies again, the department touts it as a win. But the state has not released the number of new policies the companies have written so far.
What critics say: Enter Consumer Watchdog, the advocacy group that often butts heads with the department. It released an estimate of new policy commitments: 12,189 since January 2025, when Lara’s so-called sustainable insurance strategy went into effect. The strategy allows insurers to use catastrophe modeling, which they say more adequately takes risk into account because it includes forward-looking models, and to factor in reinsurance costs when setting their rates. Consumer Watchdog, whose numbers come from combing through insurance companies’ rate filings, says that number is low, considering insurers have requested or secured $571 million in rate increases under the new regulations.
The response: The insurance department disagrees with the group’s analysis, saying it intends to release its own data and analysis, and discounting the group’s numbers as “incomplete and premature.”
Read on... for more on what the numbers show.
Insurance companies are starting to write new policies in California again after years of holding back as wildfire risk climbed higher.
The state Insurance Department says that means outgoing Commissioner Ricardo Lara’s new regulations, intended to boost insurance availability, are working. Each time a company declares its plans to sell policies again, the department touts it as a win. But the state has not released the number of new policies the companies have written so far.
Enter Consumer Watchdog, the advocacy group that often butts heads with the department. It released an estimate of new policy commitments: 12,189 since January 2025, when Lara’s so-called sustainable insurance strategy went into effect. The strategy allows insurers to use catastrophe modeling, which they say more adequately takes risk into account because it includes forward-looking models, and to factor in reinsurance costs when setting their rates.
Consumer Watchdog, whose numbers come from combing through insurance companies’ rate filings, says that number is low, considering insurers have requested or secured $571 million in rate increases under the new regulations.
The insurance department disagrees with the group’s analysis, saying it intends to release its own data and analysis, and discounting the group’s numbers as “incomplete and premature.”
Ben Armstrong, Consumer Watchdog’s actuary, is tracking voluminous but publicly available rate filings. He looked at insurers’ statements about the number of new policies they promise to write, and compared the new filings with each company’s previous rate filings. Armstrong told CalMatters it’s “not an exact science” because the filings mention commitments, not actual sales, and in some cases don’t include an exact timeline.
The new rules allow insurers to factor in catastrophe models and their reinsurance costs as long as they commit to increasing sales in high-risk areas. Of the 10 companies that requested rate increases under the new rules, only five have committed to selling more policies, the group’s analysis shows.
The regulations call for insurance companies to choose one of these options: Write 85% of their market share in high-risk areas; grow their policies 5% in such areas; or increase their number of policies 5% by taking customers out of the FAIR Plan. Some of the companies that have requested or secured rate increases claim they already meet the 85% threshold.
“What we’re looking at is the reality right now for Californians who have been saddled with rate hikes for the promise of more policies in the future,” said Carmen Balber, executive director of Consumer Watchdog.