The Brief

Two of California’s largest courts are testing an AI tool that can draft orders and produce research memos.

Judges so far are using it primarily for civil cases, but documents obtained by CalMatters indicate the possibility of expanded applications in criminal cases, where people’s freedom and access to justice are on the line.

The Los Angeles County Superior Court began a pilot program in February to test a tool created by the company Learned Hand. Other courts may follow, according to Learned Hand founder and chief executive officer Shlomo Klapper.

Learned Hand uses a combination of language models from Anthropic, OpenAI and Google to act as an AI clerk for judges. The company says it tests for bias and accuracy, but it has not yet published results.

In Riverside County, which has a $10,000 agreement with the company to test the program, civil and probate attorneys are primarily using the tool to draft research memos that help judges reach their decisions. It’s typical for research attorneys to assist judges as they review cases.

Los Angeles County Superior Court has a roughly $314,000 contract that includes a roadmap to test the tool’s use in criminal, family and probate divisions. Officials would not describe in detail to CalMatters the criteria they’re using to evaluate whether use of the tool can safely expand to criminal and family courts, where the stakes are often much higher than in civil cases.

One judge who spoke to CalMatters on condition of anonymity due to judicial rules of conduct was alarmed when their colleagues at a recent luncheon said the technology could be used one day to evaluate appeals from people who believe their conviction or sentence was tainted by racial bias. California courts are handling a wave of those claims after lawmakers passed the Racial Justice Act in 2020.

“I think it is outrageous,” said the Los Angeles County Superior Court judge. “AI cannot and never will be able to replace human judgment in evaluating complex social dynamics. Ultimately, that will erode the public’s confidence in the competence and fairness of the judiciary.”

A majority of California's superior courts now have generative AI use policies, according to documents obtained by CalMatters via public records requests, which they were required to create by the state Judicial Council before using the technology. Roughly a dozen of the 51 courts that have responded to CalMatters’ requests said they are using AI-powered tools from LexisNexis, Thomson Reuters, and Microsoft’s Copilot.

Use of AI in courts has been controversial because of the propensity of AI models to cite falsehoods and to produce sycophantic text. Models from major companies like Google and Anthropic can reduce critical thinking and brain activity, according to a 2025 MIT study.

Language model hallucinations have already made it into the judicial system. Researcher Damien Charlotin has documented hundreds of instances of litigants, lawyers, and judges making mistakes when using AI to do their jobs including nearly 90 cases in state or federal courts based in California since August 2024.

Last fall, a Los Angeles-based lawyer received a historic $10,000 fine for citing cases that don’t exist, and earlier this month the Sacramento Bee reported that use of AI led to errors in four cases handled by prosecutors in Nevada County. Most of these cases involve lawyers or people who are representing themselves in court, but UCLA Law School professors predict that more judges will make AI-fueled mistakes in the future. In recent months, the U.S. Senate investigated federal judges in Mississippi and New Jersey for drafting decisions with generative AI that had serious factual errors.

Klapper, who previously worked as a clerk for a federal appeals court and for surveillance technology company Palantir, said the judiciary needs AI in order to reduce backlogs and increase efficiency.

“Could we hire more people?” he told CalMatters. “Maybe, but it’s not going to keep pace with the exponential increase that’s coming, nor is it going to be able to adequately solve the crisis of today. I think the only solution is to give every single judge and staff attorney their own AI clerk.”

Klapper said he’s aiming to combine the best parts of what human judges can do with the best parts of what machines bring to bear.

“I’m not saying all machines aren’t biased,” he said. “I’m not saying my machine isn’t even biased. I’m saying we can test it and people have tested it. And that is the benefit over humans.”

Generative AI use policies for the Los Angeles and Riverside County superior courts only require disclosure if a motion, decision, or other document is written entirely with generative AI.

Both courts refused to say whether plaintiffs are aware that the tool is being tested on their cases. In a statement to CalMatters, a spokesperson for the Los Angeles County Superior Court said testing is done on motions that have already been decided, separate from live case environments. However, the contract allows for testing on live cases.

“It is important to note that even with successful evaluation and thorough testing, the Court remains several months, if not years, away from implementing this type of tool,” said the spokesperson.

The contract allows the tool to be used for two critical motions in the criminal division: A motion to suppress, which is designed to determine what type of evidence the prosecution is allowed to present at trial, and motions for post conviction relief, which are filed by people who have already been convicted and want another shot at freedom.

That’s the “greatest concern” for Los Angeles County District Attorney Nathan Hochman. When he reviewed the contract, he referred to the motions as “two incredibly important motions in the criminal justice system.”

“When you’re dealing with someone’s liberty — as opposed to in the civil setting, which is everything other than liberty — the stakes couldn’t be higher,” said Hochman. “I don’t want to take the chance, particularly in a criminal case, that AI happens to get it wrong. And now someone’s constitutional rights have been infringed. Someone has gone to prison who shouldn’t have, or on the flip side, that somehow someone gets off.”

'An extremely perilous road'

In Los Angeles, some judges first heard about the new Learned Hand contract during a March presentation by Superior Court Judges Yvette Verastegui and Olivia Rosales. They lead the criminal branch and visit courthouses throughout the county as part of an annual roadshow, where they update judges on court operations, discuss workload and field questions. During a luncheon, Verastegui and Rosales said the tool could be used to assist with Racial Justice Act petitions in the future.

California’s Racial Justice Act allows people to challenge a criminal conviction or sentence that they believe was based upon racial bias. Petitions are filed directly to the court from people in state prison. If a case is found to have merit, the process includes appointing legal counsel, filing briefs and setting evidentiary hearings before a judge would decide whether to grant the petition.

That process could look different with a tool like Learned Hand. Verastegui and Rosales explained that, following an incarcerated person’s petition, the tool could generate tentative decisions for judges to consider in denying or advancing cases to the next stages, according to one judge who attended the luncheon.

“The concern, of course, that I have is that the courts will utilize that as a reference point and then get stuck to that initial analysis,” said the judge. “It’s an extremely perilous road to go down. Putting aside the inaccuracy, which will be a significant concern, it dehumanizes the whole process. It does not treat people as individuals with lived experiences. It essentially reimposes a one-size-fits-all style of justice.”

A second Los Angeles Superior Court judge who spoke with CalMatters on the condition of anonymity remembered the presentation and said they would not trust nor use the tool to summarize a Racial Justice Act petition.

AI can replicate or intensify patterns contained in the data used to make a model, including human biases. Large language models have a history of demonstrating race and gender bias, an analysis of predictive policing tech used by LAPD found racial bias, and an analysis of the risk assessment algorithm COMPAS found that it is more likely to label Black people as at risk of committing crimes after incarceration than white people with a similar record.

Public defenders who spoke with CalMatters echoed those concerns.

Elizabeth Lashley-Haynes, a deputy public defender at the Los Angeles County Public Defender’s Office, said it would be “highly problematic and bordering on unethical” for a judge to use the tool to review Racial Justice Act petitions, which she described as “incredibly nuanced.”

“They’re like nothing else in the legal system that has ever really been done,” said Lashley-Haynes, who specializes in Racial Justice Act cases. “Words that are used in these cases that have racial undertones or racial meanings are way beyond the realm of anything that artificial intelligence could do.”

In interviews with CalMatters, Klapper and Los Angeles County Superior Court Executive Officer, David Slayton, denied that the court has any plans to use the tool for Racial Justice Act petitions. A spokesperson for the Los Angeles Superior Court later confirmed in an email to CalMatters that the contract permits the tool to be used in such a way “but that possibility has not commenced in any way.”

Klapper said if they were to build out a Racial Justice Act module, the tool would need to be evaluated for bias and co-developed with the court.

“The timing very fortuitous, right?” he said. “It’s a very fraught decision, I’m not going to lie…extremely high stakes — a scenario where I understand people might be very concerned. Especially with criminal, I have even more hesitancy, even more guardrails than normal about, because there are liberty interests at stake.”

Extending beyond civil cases

In Los Angeles, six superior court judges and their research attorneys are primarily using the Learned Hand tool to conduct research, summarize motions and assist in drafting tentative rulings, according to Slayton. He says the tool won’t move beyond the civil division “until the court leadership is comfortable.”

“The court is being very deliberate and careful about how we use technology like this,” he said. “So until we evaluate it and determine that it is effective in those areas, we will not extend it to other areas.”

Los Angeles County Superior Court's Hollywood Courthouse, in Los Angeles, on March 12, 2025. Photo by Jules Hotz for CalMatters The tool will be evaluated on a quarterly basis to determine its future application, Slayton said, but he did not specify what kind of evaluation that entails. In an email to CalMatters, a spokesperson later said that Learned Hand is evaluated “against the same substantive expectations applied to law clerks and research attorneys: accurate legal research, sound analysis, neutral and judge-ready writing, and reliable work product that supports judicial decision-making.”

Los Angeles County Superior Court Judge Samantha Jessner, who chairs the Judicial Technology Advisory Committee, said she was unaware of the possibility that the tool could eventually be used outside of the civil division until recently. Judges are not privy to contract negotiations due to certain ethical limitations, she said.

“I think we have a duty and obligation to explore whether or not there is a place for artificial intelligence in what we do as a judicial branch and that’s exactly what this pilot is intended to afford us the opportunity to do,” said Jessner.

Riverside County Superior Court signed an agreement with Learned Hand in February. In emails obtained by CalMatters, Klapper proposed to two Riverside County Superior Court executives, Jason Galkin and Sarah Hodgson, that the court use the tool for a common civil court motion and “then expand quickly once we earn our stripes.” He suggested that Hodgson assemble a list of motions and workflows “that generate the most pain,” citing examples that included the Racial Justice Act.

Roughly two weeks later, Hodgson described the most laborious motions “that want to drive us into retirement,” including discovery motions and attorney fee motions. For criminal cases, the court suggested that Klapper focus on “things with the largest paper records,” citing death penalty habeas petitions and parole revocation.

Since the pilot started, seven civil and probate attorneys have been granted access to the tool. Galkin, the chief executive officer of the Riverside County Superior Court, said they are “kicking the tires on the product” to see what tasks it can do. The tool is not being used to draft tentative rulings, he said.

“We don’t even know if expansion is likely so there is no set criteria for what expansion might look like or thresholds for that because right now, the core question is: Does this help staff and does it advance what they’re trying to do in their roles?” said Galkin.

As testing is underway, attorneys like Hochman say that use of AI is inevitable, but would be better suited for low-level, repetitive and routine tasks.

“It’s the analysis of the case itself, coupled with the conclusions that will be reached, that I’m very hesitant to trust AI at this point — in large part, because I don’t know all of the inputs that AI is using to make its decision. The only thing I’m 100% sure of is that AI didn’t go to law school,” said Hochman.

Cayla Mihalovich is a California Local News fellow.

This article was originally published on CalMatters and was republished under the Creative Commons Attribution-NonCommercial-NoDerivatives license.

Los Angeles city housing officials are pushing back on allegations from the outgoing city attorney, who claims that a legal aid provider has failed to comply with its taxpayer-funded contract to help tenants avoid eviction.

At stake in the dispute is $177 million — approved months ago by the mayor and City Council but still awaiting the city attorney’s signature — to help renters stay housed.

For more than a year, City Attorney Hydee Feldstein Soto has refused to authorize new long-term funding for the Legal Aid Foundation of Los Angeles, or LAFLA. On Thursday, she told LAist the delay was due to the nonprofit’s alleged failure to account for how it spends city funds.

“They didn't comply with the monthly reporting that they were supposed to do,” Feldstein Soto said. “They still haven't done so.”

LAFLA leaders strongly disputed those claims, saying they have provided detailed accountings of their caseloads and tenant outcomes. Barbara Schultz, LAFLA’s housing director, told LAist her organization has fully complied with the terms of its contract.

“After months of highly unusual investigations, document requests and audits that extend well beyond the scope of [the city attorney’s] office, she has failed to identify any misconduct — because there isn't any,” Schultz said.

Officials with the L.A. Housing Department also told LAist the contract monitoring and reporting requirements have been upheld.

“LAFLA has complied with every request for information put forth by LAHD,” said department spokesperson Sharon Sandow. “Like all new programs, tracking and information systems have been improved as the program has matured over the past five years. LAFLA provided the information requested.”

City attorney’s dispute with legal aid group runs deeps

Feldstein Soto has frequently clashed with LAFLA. Separate from its tenant defense work, the organization has joined lawsuits against the city over its homelessness policies.

Feldstein Soto has objected to giving LAFLA city funds, telling council members in a confidential memo earlier this year that the city should “reconsider the award of such a large contract to a frequent litigant against the city.”

Since the early days of the COVID-19 pandemic, LAFLA has led Stay Housed L.A., a city- and county-funded effort to provide eviction defense, rent relief and other aid to tenants at risk of losing their housing.

The city has also tasked LAFLA with scaling up the city’s “Right To Counsel” ordinance, which provides free attorneys to qualified low-income renters facing eviction. Statistics show that landlords almost always have attorneys in eviction proceedings, but renters rarely come to court with lawyers of their own.

Last year, Feldstein Soto rejected a new five-year contract with the organization, saying any further funding should have gone through a competitive bidding process. The city responded by opening up a new call for submissions. Officials ultimately selected the Legal Aid Foundation to continue eviction defense services. The City Council and mayor approved that contract in April.

But Feldstein Soto has continued to withhold her signature. On Monday, she issued a report detailing why she has delayed the contract with LAFLA, as well as contracts with other tenant aid groups slated to receive funding for rent relief programs, enforcement of the city’s ordinance against tenant harassment and tenant rights education programs.

Feldstein Soto’s report included a series of audits of LAFLA from the Harrington Group, an independent accounting firm. When LAist asked if she had identified any evidence of impropriety in those audits, representatives for her office did not respond.

Data on tenant outcomes

Feldstein Soto said she believes information provided by LAFLA is insufficient to determine how many eviction cases involving city funding went to court, what the outcomes were or the average cost per case.

“The funds that we provided have not been accounted for properly in any way, shape or form,” Feldstein Soto said.

On Wednesday, the city’s housing department published a report saying Stay Housed L.A. has assisted tenants in 27,273 eviction cases, including 6,522 cases in which tenants were fully represented by a lawyer throughout their legal proceedings.

Over the last four years, 53% of fully represented tenants stayed in their homes, according to the report. Another 41% were able to negotiate agreements in which their landlords gave them more time to move out, forgave their overdue rent or sealed their eviction record. Less than 3% of tenants lost their case in court.

Much of the funding for the tenant aid contracts comes from the city’s so-called “mansion tax,” which could soon be scaled back by the city’s voters in a potential November ballot measure.

What comes next? 

Schultz said if city leaders are not satisfied with the accounting, they could ask for a formal audit through the City Controller’s Office. Feldstein Soto launched an audit of LAFLA last year, but has not released any findings so far. She told LAist more information could be coming soon.

“I am likely to file both a public report and a confidential report with my client, because you can't just gift away public funds without an audit trail and without transparency and accountability,” Feldstein Soto said.

Meanwhile, tenant advocates say smaller legal aid nonprofits that receive city funding as subcontractors are in danger of running out of money soon. Lawyers could be laid off and tenants could become homeless if funding is not approved quickly, they argue.

Schultz said the City Council may need to look for ways to approve the funding without the involvement of Feldstein Soto, who recently came in third place in the June primary election. She will not advance to the general election for a second term.

“I think that the council should definitely look at — if they had a rogue city attorney that refused to follow their directions — what other avenues they could explore,” Schultz said.

City Council members have introduced a motion calling on the city attorney’s office to explain the delay. That request was supposed to come up for a vote in a housing committee meeting this week, but it was ultimately canceled due to an earlier meeting of the full City Council that ran hours over schedule.

When I visited Taqueria Hoy in Orange, owner Rafael De Anda couldn’t wait to get home to watch Mexico kick off its World Cup stint. After decades at the helm of his taco shop — he first started it as a food truck and now has brick-and-mortar locations in Orange, Santa Ana and Anaheim — he could put his feet up and relax. The business was in good hands.

His sons, Raphael V. De Anda, 34, and Christian De Anda, 30, had been working at the taqueria since childhood. But when Rafael De Anda was diagnosed with colon cancer in 2011 and battling the disease, the young men took over the complete running of the business — with their father still an integral part.

While I get a lot of emails pitching stories for LAist, rarely does a story materialize from one of them. But when Raphael De Anda emailed me about Taqueria Hoy, including a video that captured the warmth of his and his brother’s relationship with their father, it quickly piqued my interest.

In it they are quick to praise him for his work ethic and the lessons he’s imparted to them. In honor of Father’s Day, we’re celebrating those lessons here.

Rafael De Anda makes tacos at his taqueria in Orange.

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Lesson No. 1: Keep it simple and do it well

Rafael De Anda is from Arandas in Jalisco, and crossed the U.S.-Mexico border in 1974. A few years into life in the Santa Ana area, he realized there was no good taqueria around, unless you drove to Los Angeles or San Diego. And so Taqueria De Anda was born in the 80s, before it was rebranded to Taqueria Hoy in 2020.

He says he wanted the tacos to taste just like the ones he used to have every day.  ”If you eat my tacos here, if you go to any part of Mexico, it will have to be the same,” he explained.

Taqueria Hoy has a straightforward menu, offering the usual carne asada, al pastor, pollo, chorizo and carnitas, along with cabeza (cheek) and lengua (tongue), the most tender cuts of beef.

Cabeza and carne asada tacos adorned with the Taqueria Hoy's green and red salsas.

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Cooking the meats to perfection, he says, and keeping the quality consistently good keeps people keep coming back — sometimes spanning generations.

It's one of his first lessons for his sons: Keep it simple but do it well. “ If you're not gonna eat them, don't sell it.”

That philosophy even extends to their red and green Hoysioso salsas, made in-house with high quality ingredients.

Only three people in the world know the recipe — Rafael De Anda and his two sons. And the sons have promised to make the condiment just the way he taught them.

Lesson No. 2: Honor your customers and staff

“ We just started making tacos and that's it,” Rafael De Anda said, never expecting for the business to last more than forty years. "We were busy and then we just kept going and going.”

He and his sons credit that to their customer base. Some of them are the great grandsons of those first customers, according to Raphael De Anda.

 ”We're very grateful to the community that has accepted us and that has allowed us to continue to serve tacos for all these years,” he said.

Some of the workers at Taqueria Hoy have been with Rafael De Anda for decades.

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That love for their customer base also extends to their workers. Some have been at the taco shop for decades. Raphael De Anda said his father was a father figure to many, including those who crossed the border when they were young. He’d nurture them and help them get settled in the United States.

“He didn't only have two boys. He had many, many children,” Raphael De Anda said.

Lesson No. 3: Trust your kids

Now I love my father, but I cannot imagine working directly alongside him. I'm open and friendly at work, the type of person who would bake cupcakes for my colleagues' kids. My dad, on the other hand, would never hang out with someone outside of the office. Two different generations, two very different upbringings. One was raised in a strict all-boys Catholic school in Sri Lanka, another in an international school in Sharjah, UAE.

But while Rafael De Anda had a very different upbringing to his sons — him in Jalisco, his sons as American-born citizens who went to Chapman University — he's been open to their ideas and approaches.

They have taken to social media, using Instagram to explain how taqueros make carne asada, show off their heart shaped takeout containers for Valentine’s Day, and share collaborative posts with influencers.

“ Their way of approaching the business has been a little switching to the modern culture,” Rafael De Anda said. “I like it, that's something that I would not be able to do, to be honest.”

He adds that he keeps a close eye on what they are doing. “And to be honest, I'm proud of them,” Rafael De Anda said, uttering the magical words every kid wants to hear from their immigrant parents.

Lesson No. 4: Life isn't complicated. We're the ones who complicate it

Raphael De Anda said his father has instilled in his brother and him the importance of focusing on the task at hand rather than worrying too much about the future.

 "Sometimes my brother and I will talk with my Dad. "Hey, what do the projections look like for this year?" he said. "My Dad's like "well, it doesn't really matter. As long as we take care of what we're doing now, things will work out."

And Raphael De Anda said it always does end up working out.

Lesson No. 5: I do what I can with what I am given

Their father was not one to live in the future, and neither did he spend time worrying, his sons said.

"Instead of saying, "Oh, woe is me. I wish I had more customers", Raphael De Anda said, his father would focus on the customers he had.

"How do we treat them the best we can?"

Growth happened organically. Their father found the Santa Ana location through a conversation with a regular customer who was selling his billiards shop.

"The owner said, "We care for you so much and your presence, you've meant so much to the community. We want to offer you to buy the building first," recounted Raphael De Anda.

And he did.

Lesson No. 6: Be honest with yourself before you can be honest with others

The sons grew up hearing their father reiterate the message of staying true and authentic.

" Don't change who you are for others and that mantra is also carried through in everything we do here at the restaurant," said Raphael De Anda.

Birria, for example, is a popular offering at taquerias across Southern California. But, it's not something on offer at Taqueria Hoy.

 "That's not who we are. We have to be honest that we are a taco and burrito makers first," Raphael De Anda said.

And the burritos at Taqueria Hoy are massive.

And for some parting wisdom from Rafael De Anda, "How do you eat a big burrito? One bite at a time."

The World Cup has officially taken over Los Angeles, and not without controversy.

Fans have voiced frustration over ticket pricing and questions linger over whether the Iranian football team should be playing in the tournament.

Listen: Should Iran be playing at SoFi? Listeners weigh in as tentative US-Iran deal is announced

The man at the center of these decisions and how fans in Southern California are experiencing the World Cup is FIFA President Gianni Infantino.

Here's why he's the most influential voice in soccer right now.

How he got elected

The election of Infantino followed one of the worst corruption scandals in sports history. In 2015, the U.S. Department of Justice indicted more than a dozen FIFA officials and executives on charges of bribery, money laundering and wire fraud.

Swiss authorities launched an additional investigation, which led to former FIFA President Sepp Blatter's resignation. He had held the position since 1998.

Following the corruption scandal, Congress passed a reform package, but criticism remains over lack of follow through.

Part of Infantino's success has been built on his ability to boost revenue for FIFA over the years.

Ticket pricing, human rights and other critiques

Getting in on the World Cup games here in L.A. has likely been... expensive.

And that's been one of the biggest critiques of Infantino as matches approached and FIFA announced ticket pricing would adjust based on demand. Infantino has defended the pricing method, comparing it to other major American sporting events.

Coaches, players and fans are also split on FIFA's decision to add three-minute mandated hydration breaks to matches, according to Reuters.

Infantino has also been criticized for downplaying concerns over human rights. For example, the Guardian reported in 2021 that more than 6,500 migrant workers died in Qatar during the 10-year lead up to it hosting the World Cup in 2022.

Oliver Kay, The Athletic's senior soccer writer, said during a conversation on LAist 89.3's AirTalk that Infantino's legacy is complicated and leaves true soccer fans with questions.

" How many of these decisions are being made for the good of the game, and how many of them are being made for whichever world leaders Infantino is cozying up to at that time?" Kay said.

With the World Cup fully underway and the LA28 Olympics on the horizon, bathroom access is bound to cause a stir for fans visiting from all around the world.

Los Angeles, like other major cities in the U.S., doesn’t have the most robust stock of accessible restrooms, and although that’s nothing new, it wasn’t always like this.

Read more: Visiting LA? Our public bathrooms are tricky to find but we’ve got maps

LA’s opulent toilets

As it turns out, L.A. was one of the epicenters of the early 20th century bathroom boom (no pun intended).

Temple University professor Bryant Simon, who is the author of the forthcoming book For Customers Only: Public Bathrooms and the Making of American Inequality, joined AirTalk, LAist’s daily news program, to talk about the history of public bathrooms and how we got to where we are today.

“Cities would compete with each other to build the most lavish public bathrooms,” Simon said. “In 1911 in L.A., the mayor held a ribbon-cutting ceremony and bragged about how ornate the bathroom was.”

When things started to go down the toilet

The goal was simple: encourage the public to feel safe and confident leaving their homes by creating convenient spaces for people to relieve themselves.

Instead, these public bathrooms attracted a different type of crowd.

“Drinkers and smokers, people using drugs and most ominously for city leaders, people seeking sex,” Simon said, adding that almost immediately authorities throughout Southern California started arresting men who were seeking sex with other men.

So, cities felt they had no choice but to close public bathrooms all together.

“Jim Crow laws fall down and cities closed public bathrooms,” Simon added.

Simon said this trend continued into the 1980s, with stricter policies around homelessness.

Toilet anxiety

United Sites is one of the companies that supplies portable toilets to the city of L.A.

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Today, you can see from this map how many bathrooms there are in the city and county, which has put some LAist listeners in a tough spot and on both sides of the issue.

Where do we go from here?

Similar to European models — big U.S. cities previously instituted for-pay toilets, but by 1974, they were outlawed after a gender equity campaign argued they discriminated against women who were forced to pay, while men could use urinals for free.

“ We have pay toilets now. It's called Starbucks,” Simon said.

Starbucks is trying to stem the loss of customers by simplifying its menu, reintroducing ceramic mugs and making other changes to be more like a local coffee house.

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Simon added that when private companies are essentially operating public toilets, they tend to become inherently unfair because the focus is on profits.

He says if public bathrooms are to come back at scale, they need to be maintained, including proper cleaning — and this likely means human attendants are involved.

“Public bathrooms have been closed over decades in order to keep other people away to the point that now we're all in the same boat of having no public bathrooms,” Simon said.