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Podcasts Take Two
New York Times' Amazon article creates interesting work culture discussion
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Aug 18, 2015
Listen 7:57
New York Times' Amazon article creates interesting work culture discussion
Consumer psychologist Kit Yarrow says while the New York Times expose on Amazon's work culture won't end the business, it is generating conversation.
SEATTLE, WA - JUNE 18: Amazon.com founder and CEO Jeff Bezos presents the company's first smartphone, the Fire Phone, on June 18, 2014 in Seattle, Washington. The much-anticipated device is available for pre-order today and is available exclusively with AT&T service.  (Photo by David Ryder/Getty Images)
SEATTLE, WA - JUNE 18: Amazon.com founder and CEO Jeff Bezos presents the company's first smartphone, the Fire Phone, on June 18, 2014 in Seattle, Washington. (Photo by David Ryder/Getty Images)
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David Ryder/Getty Images
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Consumer psychologist Kit Yarrow says while the New York Times expose on Amazon's work culture won't end the business, it is generating conversation.

The New York Times recently published a piece delving deep into Amazon's success and how it's achieved it. The article describes a grueling workspace: e-mails demanding response round the clock, employees encouraged to rip into each other's ideas, and even motherhood preventing employees from top positions at Amazon.

But will the article have any big repercussions for the tech company giant, especially in a financial sense?

Consumer psychologist Kit Yarrow is the  author of the book "Decoding the New Consumer Mind: How and Why We Shop and Buy." Yarrow says typically something like this can end a business, however she does not think this is going to be the case for Amazon "it's dealing with white collar workers, who consumers tend to be less sympathetic to."

The New York Times piece has generated more than 5,200 comments. Many readers questioned whether they would continue to buy products from Amazon, considering how it treats its workers.

Take Two listeners chimed in  on Twitter:

Yarrow says while this story has created a great conversation about workplace culture, "most of the public understands there is probably another side to the story."

Amazon founder Jeff Bezos responded Monday to the piece.

"I don't recognize this Amazon and I very much hope you don't, either," he said.

To listen to the full interview, click on the blue audio player above.