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Capital One updates terms and conditions to include home visits
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Feb 19, 2014
Listen 5:36
Capital One updates terms and conditions to include home visits
It's not a funky new ad campaign, it's actually part of their new terms of service agreement. The actual wording reads "We may contact you in any manner we choose."
Photo by Eric Hauser via Flickr Creative Commons
Photo by Eric Hauser via Flickr Creative Commons
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It's not a funky new ad campaign, it's actually part of their new terms of service agreement. The actual wording reads "We may contact you in any manner we choose."

Credit card issuer Capital One isn't just showing up in your wallet. They may show up at your front door or your office. 

It's not a funky new ad campaign, it's actually part of their new terms of service agreement. The actual wording reads "We may contact you in any manner we choose." That means calls, e-mails, texts or a personal visit.

David Lazarus, consumer columnist for the LA Times pointed it out in his recent column and he joined us to talk more about it.