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Protesters say federal agents hit them with rubber bullets and tear gas. What happens to their complaints?

The videos are everywhere.
They show federal immigration agents on the streets of downtown Los Angeles, Paramount and communities across L.A. County, masked and in tactical gear, facing off with demonstrators.
As crowds protested the sudden presence of Immigration and Customs Enforcement and other agencies on the streets of Los Angeles, law enforcement officers responded in some cases with tear gas, pepper balls and rubber bullets.
Some protesters reported injuries and accused federal law enforcement of excessive force.
But seeking accountability for a federal agency is challenging.
“These incidents involving federal agents just essentially go into a black hole,” said Michael Gennaco, a former federal civil rights prosecutor who now consults with law enforcement on reforms.
He said people can lodge complaints with ICE, but they’ll never learn the results.
It’s also hard to identify individual agents. They wear masks and uniforms without their names. Sometimes, the uniforms only read: "Police."
At a news conference last week, L.A. Mayor Karen Bass questioned whether some of the masked men were even federal agents.
“Who are these people?" Bass asked. “And frankly, the vests that they have on look like they ordered them from Amazon. Are they bounty hunters? Are they vigilantes? If they're federal officials, why is it that they do not identify themselves?”
LAist reached out to the Department of Homeland Security for comment on complaints and its response to the protests. The department has not responded.
Peter Eliasberg with the American Civil Liberties Union of Southern California said he doubted the federal government would take calls for accountability for agents accused of excessive force seriously, given recent comments from President Donald Trump and Homeland Security Secretary Kristi Noem.
" Even if there are oversight mechanisms built in, I just have a hard time believing that Secretary Noem or President Trump has any interest in using those oversight mechanisms," Eliasberg told LAist. "They seem to equate protests with something illegal that needs to be tamped down, but in fact, it is a fundamental constitutional right."
Demonstrators in Paramount describe excessive force
At a recent meeting in the city of Paramount, residents packed a small council chamber to express concerns about the response to a June 7 protest.
Alyson Barragan said she was at least 100 feet away from agents and protesting peacefully when they started shooting tear gas and projectiles at the crowd. At the City Council meeting, she lifted her shirt to reveal a large purple bruise on her lower back.
Several people in the audience gasped.
"I was shot running away from the violence inflicted by the agents," she said.

Abraham Flores told the council federal agents shot him in the head with a non-lethal projectile, landing him in the hospital with a brain bleed and concussion.
"Everyone was being peaceful," he said. "And it wasn't until those trigger-happy ICE agents started shooting at people that the chaos happened."
Vicki Martinez said she was driving to Home Depot for a flower pot when she was caught up in the protest that Saturday morning. She choked on tear gas as it streamed into her car.
"I feel like I have PTSD," she said.
Sara Aguilar, a medical assistant, said she saw two demonstrators with head wounds at the protest that day.
"It's just excessive force — it's brutality,” Aguilar told LAist about federal agents at the scene. “I think that they should be accountable for that. [You are] shooting your rubber bullets at unarmed civilians. And that's not OK."
Federal policy issued in 2023 instructs officers to identify themselves and issue a verbal warning "when feasible" before using force.
In a video from the Paramount protest, demonstrators appear to be some distance away from a cluster of federal agents in tactical gear when the agents start throwing flash bang grenades, sending demonstrators running. No verbal warning can be heard in the video.
The members of the Paramount City Council have said that the city has no authority over federal agencies' actions.
No civilian oversight for Homeland Security
Local agencies, including the Los Angeles Police Department and county Sheriff’s Department, responded to the protests, too, and have faced accusations of excessive force. The difference is they have some level of oversight.
The Los Angeles Police Department has a five-member civilian commission that holds weekly meetings and reviews cases of serious use of force by officers.
The county Sheriff’s Department has an 11-member civilian advisory board where the public can air complaints.
The Department of Homeland Security has no such body. The federal agency oversees Immigration and Customs Enforcement, Customs and Border Protection, Citizenship and Immigration Services and more.
According to its website, ICE has a formal complaint process through its Office of Professional Responsibility. Complaints against agents can be filed online or via phone. Homeland Security also has a civil rights office where people can lodge complaints.
The department did not respond to questions from LAist about accusations of excessive force. It said previously that ICE officers have experienced a 500% increase in assaults against them, but the agency did not provide data that supports that claim.
A spokesperson said "anyone who actively obstructs law enforcement in the performance of their sworn duties will face consequences," including arrest.
Gennaco, the law enforcement expert, said Congress has the authority to investigate federal law enforcement agencies, and has looked into ICE detention facilities. But he said such investigations are rare.
Individual agents are hard to identify — and nearly impossible to sue
It can be hard to identify a federal agent who fired a rubber bullet or pepper ball.
"Those federal agents had to be the Department of Homeland Security or ICE," said Gabriel Garcia, who said he was at the protest in Paramount. "They were full-on wearing camo suits. They had gas masks on, they had military ballistic helmets on."
A 2021 law passed in the wake of the George Floyd protests requires federal military and civilian law enforcement personnel responding to a “civil disturbance” to wear visible personal identification and the name of the government entity employing them.
California lawmakers have introduced a bill that would ban most law enforcement officers from covering their faces while working.
But even if they could be identified, it’s nearly impossible to sue individual federal agents, according to UCLA Law Professor Joanna Schwartz, an expert on police misconduct litigation.
A 1971 Supreme Court case allowed individuals to sue federal officials for violating their constitutional rights, specifically when those rights are violated under the color of law. But over the years, the court has slowly chipped away at that right.
“The Supreme Court’s decisions have narrowed this right to sue so dramatically that it only covers only a few very narrow circumstances,” she said.
Lawsuits against Homeland Security
Suing the U.S. government is still an option. And that's what some organizations and people are doing.
The L.A. Press Club and others filed a lawsuit last week against the Department of Homeland Security, accusing federal agents of using "retaliatory violence" against protesters, legal observers and journalists at protests across the region.
Eliasberg, with the ACLU, is representing the Press Club. He said a legal doctrine known as "qualified immunity" makes it much harder to sue law enforcement. It protects government officials from liability unless they've violated "clearly established" constitutional rights.
The Press Club lawsuit seeks an injunction that would require Homeland Security officers to only use force in response to specific threats and not target journalists.
"Doing crowd management, policing First Amendment activity and protest – that's not what they're trained to do," Eliasberg said of the federal agents. "You're not supposed to use excessive force and generally indiscriminate force."
A spokesperson for the Department of Homeland Security said in a statement that the First Amendment protects speech and peaceful assembly, "not rioting."
"Anyone who actively obstructs law enforcement in the performance of their sworn duties will face consequences, which could include arrest," the statement reads.
Barragan, who was hit in the back by a projectile at the Paramount protest, said she plans to file a lawsuit against ICE and Homeland Security.
Her lawyer, Robin Perry, said litigation is one of the only routes available to Angelenos outraged by what they've seen on their city's streets.
" There's no meaningful oversight of ICE with this administration," Perry said.
A comment from the Trump administration last week indicates how it feels about efforts like Barragan's.
"President Trump and Secretary Noem are committed to restoring law and order in Los Angeles and around the country," Homeland Security said in an email. "No lawsuit, this or any other, is going to change that."
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