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Cable Subscribers Increase Before Digital Transition
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Joel Rose reports about Comcast on 'Morning Edition'
RENEE MONTAGNE, host:
The nation's largest cable TV company announced a nearly 40 percent jump in earnings for the most recent quarter, but consumer advocates say Comcast and other cable companies could be profiting from customer confusion. From Philadelphia, Joel Rose reports.
JOEL ROSE: In a conference call with reporters yesterday, Comcast CEO Brian Roberts stopped short of calling the business recession-proof. But...
Mr. BRIAN ROBERTS (CEO, Comcast Corporation): When times are tough, people want to watch television, now even as much they want to be on the Internet and be connected.
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ROSE: Roberts acknowledged that the company lost some basic cable subscribers, though he says the decline was more than made up for by 400,000 new digital subscribers, people who either switched from regular cable or simply signed up for digital cable. But that worries Joel Kelsey of Consumers Union. The nonprofit publisher of consumer reports sent a letter to Congress yesterday urging an investigation into whether Comcast is trying to profit from the upcoming transition from analogue broadcast TV to digital.
Mr. JOEL KELSEY (Policy Analyst, Consumers Union): Large cable companies are taking advantage of the transition and the confusion in the marketplace right now, and using that as an excuse to move customers to a more expensive plan.
ROSE: Consumers Union also says Comcast has moved some popular cable channels to digital only, in effect forcing consumers to upgrade or accept fewer channels for the same price.
Mr. KELSEY: We're hearing from many consumers that their cable companies are taking away some channels, requiring them to rent more expensive set-top boxes.
ROSE: Comcast officials deny there's anything deceptive going on. For NPR News, I'm Joel Rose in Philadelphia. Transcript provided by NPR, Copyright NPR.
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But the game has changed: Congress voted to eliminate funding for public media across the country. Here at LAist that means a loss of $1.7 million in our budget every year. We want to assure you that despite growing threats to free press and free speech, LAist will remain a voice you know and trust. Speaking frankly, the amount of reader support we receive will help determine how strong of a newsroom we are going forward to cover the important news in our community.
We’re asking you to stand up for independent reporting that will not be silenced. With more individuals like you supporting this public service, we can continue to provide essential coverage for Southern Californians that you can’t find anywhere else. Become a monthly member today to help sustain this mission.
Thank you for your generous support and belief in the value of independent news.
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