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No, that LA28 refund email isn't a scam. Here's what you need to know

A rendering shows a gleaming multi-faceted roof shaped in an oval. Lighted letters on an adjacent rectangular building read: Intuit Dome
The LA28 refund is for people who purchased tickets at Intuit Dome.
(
Courtesy NBA
)

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Some fans with tickets to the 2028 Olympics were a tad suspicious this week when an email offering them a refund landed in their inboxes.

The email offered cash back for an accidentally included tax that "was partially charged in error" on their tickets to the Olympic Games. The subject line should read “Official LA28 Ticket Tax Refund”.

The L.A. Olympics organizing committee says it's the real deal, though. According to LA28, refunds are being sent to people who bought tickets to Olympic events at the Intuit Dome and to football matches in Columbus, Ohio. They were erroneously charged local taxes that didn't apply.

For most purchases at Intuit Dome, the refund is under $11, according to LA28 spokeswoman Jacie Prieto Lopez. In Columbus, the refund is under $40.

Ticket purchasers eligible for the refund can accept it online or wait for a check to arrive in the mail.

Want more information?

You can find out more about LA28’s ticketing process here and you can find LAist’s guide on Olympic tickets here.

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