The Brief

Maria Franco has lived in the Park Royale Mobile Home Community for 25 years, in the Van Nuys neighborhood in north Los Angeles. The community has just under 150 rectangular homes, lined up neatly on a large field of mostly asphalt, with fruit trees popping up here and there.

Two years ago, Franco faced a string of bad luck. The 65-year-old lost her long-time job packing orders at a distribution company when it abruptly moved to another county, a commute too far for her to make.

Then her hot water heater clonked out, so she hauled warm water from her stovetop to her bathroom, scooping it over her head for a shower.

“I was depressed,” Franco said in Spanish. “I was in shock.”

The Southern California summer bore down harshly where she lived in the San Fernando Valley, its temperatures regularly 10 to 15 degrees higher than those on the coast.

To cool off, Franco relied on a fan and a partially functional window air conditioning unit. When her adult kids and grandchildren came by, they found the heat inside oppressive.

A knock on her door changed all that. A young contractor named Ben Shamoon stood on her step, wanting to know if he could install a new water heater, and an HVAC system that both cooled and heated her home. The cost to Franco? Absolutely nothing.

Heat pump customer, Maria Franco, outside her home in Van Nuys on June 11, 2026.

(

Jules Hotz

/

KQED

)

“It was an inexplicable experience, a blessing from heaven,” Franco said.

Shamoon won over customers by canvassing trailer parks. By working with families who lived in close proximity, he could buy in bulk and work more efficiently to complete projects faster. The approach maximized incentives from a state program — aimed at supercharging heat pump adoption — to improve homes at no cost to owners.

He found a climate solution with a lot of wins — for customers, tradespeople and the planet. The approach cracked the nut of one way to bring heat pumps, which run on electricity rather than gas, to low-income Californians.

Best of all, Shamoon brought safety and comfort to families.

Cold calls to San Diego

In July of 2024, Shamoon was working to get his home upgrading business Bryge, then called LivSmart Home Services, off the ground. Tons of state and federal money was flowing to homeowners and contractors at the time through an initiative called TECH Clean California, to help deploy appliances like heat pumps that cut pollution. Low-income customers received the highest incentive.

Shamoon is based in Los Angeles, but the government incentives in the current funding cycle were exhausted in most parts of the state. He saw that there was some money left — about a million dollars to install heat pump water heaters for low-income customers in San Diego.

Shamoon often passed by a mobile home community at the end of his street. One day, an idea came: why not pitch mobile homeowners on the upgrades?

He could install the units at no cost to the customer and the roughly $8,885 incentive per job would be enough to pay for the equipment, labor, permits and profit.

Shamoon and a colleague found a list of San Diego mobile home parks and started cold-calling managers’ offices. Most said no, he could not go door to door, hoping to keep predatory schemes away from residents. Shamoon’s offer of free upgrades was hard to believe.

But a few said yes.

Door-knocking his way through each community, Shamoon picked up clients.

He found that — along with a higher concentration of potential customers — the mobile home parks were home to many families who made under 80% of the median income in the area, which meant they qualified for state assistance, and higher incentives.

“We started to see a trend,” Shamoon said. Not only did most customers qualify for incentives, but like Franco, they needed the help.

He met senior citizens who’d been living without working hot water heaters for months. And people with no air conditioning on days when outside temperatures exceeded 100 degrees.

“It was just one door after the next, after the next,” Shamoon said. He started to see his work as not just about comfort, but about dignity.

As installations began, Shamoon stumbled on wins. Sending contractors to one community cut down on commute times and meant he could get three to four jobs done in a day, as opposed to just one or two. He could bulk order supplies and get lower prices.

After he and his colleagues first canvassed mobile home parks, word traveled fast through the tightknit communities.

People who had initially turned his company away visited their neighbors’ homes and were assured that they had indeed paid nothing for their fancy new appliances. They called Shamoon back and wanted in.

For most customers who had older, inefficient air conditioners and live in hot, dry areas, their monthly bills went down noticeably.

While walking through a neighborhood in Van Nuys, Ben Shamoon (right), founder of Bryge and LivSmart Home Services, showed Evan Kamei, a director at Energy Solutions, one of the ways he creates social media and word of mouth awareness for Bryge.

(

Jules Hotz

/

KQED

)

The process was not without challenges: electrical panels in some homes did not have capacity to power the upgrades. Different mobile home parks had restrictive rules about where appliances could be placed on the outside of homes.

But Shamoon was not deterred. He repeated the process, adding installations of heat pumps to warm and cool homes.

In the beginning, he worked with homeowners of all income levels, as there were incentives for people with high incomes too, but he eventually zeroed in on low-income homeowners.

Wealthier clients proved high-maintenance, despite getting free appliances, he said. Low-income families were incredibly grateful, and experienced a dramatic improvement in their quality of life.

Hundreds of miles north in Oakland

Consultant Evan Kamei started to take notice.

He had never met Shamoon, nor heard of his company before he started seeing its name pop up on spreadsheets. Kamei works in Oakland for Energy Solutions, an environmental consulting company that implements the state’s incentive program.

He keeps track of where heat pumps are being installed and how that impacts customer bills.

Kamei realized more and more mobile homeowners were participating in the program thanks to Shamoon.

His company has installed the majority of the roughly 1,500 TECH-funded heat pump HVAC and water heaters in mobile homes statewide. California’s incentive program has funded about 80,000 heat pump installations on all types of homes.

In Franco’s mobile home park, Shamoon has completed 38 projects.

“That’s the beauty of having a market-based solution of enabling contractors to figure out something that could work,” Kamei said, reflecting on contractor creativity, “It’s not something you typically see with an incentive program like this.”

A lot of wins, and some limits

What Shamoon is doing, swapping gas-powered heating and cooling for electric versions of appliances, lowers carbon pollution by pulling from the state’s mostly green grid. But it also could improve indoor air quality.

Esperanza Sanchez is breathing easier after she upgraded her HVAC system to a heat pump with Shamoon’s help. Sanchez lives in the Blue Star Mobile Home Park in the San Fernando Valley’s Sylmar neighborhood.

Sanchez had previously avoided using her gas heater because it triggered her asthma. “It stung my nose and I couldn’t stand it,” Sanchez said in Spanish. After making the switch, she said her respiratory issues were gone.

Maria Franco’s heat pump takes just 15 minutes to cool down her two-bedroom home on a scorching day.

(

Jules Hotz

/

KQED

)

“It’s a public health thing. It’s an equity thing,” said Ethan Elkind, a UC Berkeley lawyer and policy researcher who’s studied how low-income Californians can adopt more planet-friendly appliances.

“It’s almost a human rights thing in these really hot climate zones — giving people access to reliable air conditioning,” Elkind said. “It checks a lot of boxes for what we need to do.”

But there are limits to this solution. There’s no way for the state to provide incentives for every low-income Californian to make the switch. California has doled out more than $219 million so far, but bringing electric appliances to all low-income residents would cost in the hundreds of billions of dollars, Elkind said, money the state does not have.

A settlement from a 2016 gas leak in the San Fernando Valley will funnel roughly $30 million in incentives to nearby residents through TECH starting late this summer. It’s unclear when these funds will again be available for Californians who live outside that region, and are not eligible for the settlement money.

One way to stretch the state’s limited funds is to use public dollars to attract private investors, Elkind said. Under this model, the state pays the interest upfront — giving low-income homeowners access to no-interest loans — and covers the loss if a borrower defaults. This safety net eliminates risk for private lenders, allowing them to finance the initial equipment upgrades. Homeowners would then pay back the loan principal over time, using the savings many see from now lower utility bills.

But that could only go so far. National policies incentivizing heat pump adoption like those in the Biden Administration’s Inflation Reduction Act, done away with under the Trump Administration’s tax bill, would need to be reinstated to achieve large-scale adoption.

Reaching renters is another story. Gas appliances are cheaper upfront. So landlords have little financial incentive to make the switch — while there are bill savings, those go to renters.

Elkind said achieving this shift would take policies like those slated to roll out in the Bay Area in 2027, requiring all new water heater installations be electric.

The most glaring limit is California’s high cost of electricity. For many, monthly bills for a gas appliance are lower than electric alternatives. But for Californians like Franco, who replaced old, inefficient window air conditioners, their bills often go down. That’s because new technologies use less energy to do the same – and often a better – job.

Cool air, hot showers

Three months after that knock on her door, Franco watched two men install her new water heater. It had been half a year since she had the ability to step into her shower, turn a knob and have hot water come out.

“That first time using the shower was beautiful,” Franco said.

A month later, she welcomed a new mini-split heating and cooling unit, blowing crisp air in her living room.

The single unit is powerful enough to transform her two-bedroom home from oppressive to refreshing in just 15 minutes.

Before the changes, her gas bill, which covered her furnace, water heater and stove, was $40 to $50 per month. It is now just $10. Her electricity bill went from $150 to around $80. The savings are meaningful given her monthly social security benefits of $1000.

Without Shamoon and his coworkers, Franco would have never learned about the state incentives, and never made the change.

“When I needed help the most, it came,” Franco said. “If it weren’t for them, we’d be suffering from the heat.”

As fans of Big Bear’s famous bald eagles emotionally recover from Jackie’s death, many are now wondering what’s next for the nest and her long-time mate Shadow.

Will he stay in the same spot with a new eagle mate and continue the livestream legacy? Will he build a new nest in a tree without cameras?

Jenny Voisard, spokesperson for Friends of Big Bear Valley, the nonprofit that launched the popular eagle livestream, said they want to see Shadow thrive and “live his best life,” no matter where that may be.

“It could be that he chooses to go some place else and move on,” Voisard told LAist. “In which case, we would imagine someone else would take over the nest, but we don't know for sure. All we can do is watch.”

Next steps for Shadow

Shadow may start to look for a mate once his hormones kick in, usually around December or January. In years past, Jackie and Shadow would return to the nest and start delivering sticks at the end of fall into early winter. Jackie’s hormones typically kicked in sooner than Shadow’s, Voisard said.

Shadow has been seen with another, younger eagle lately called KD1. KD1 is believed to be a more than 4-year-old female bald eagle from the Prado Basin, according to Jenna Carpenter, a wildlife biologist with the Orange County Water District.

KD1 was banded in 2022, along with its sibling from their parental pair known as Ricky and Lucy, Carpenter said. (Jackie’s parents were also named Ricky and Lucy, but district officials said it's not the same eagles.) KD1 wears two identifying bands on its legs. One is lavender-colored and easier to see from a distance, like on the livestream cameras.

KD1 can be identified by the bands on its legs, including a lavender-colored one that makes the eagle easier to spot on the livestream cameras.

(

Friends of Big Bear Valley

/

YouTube

)

“It's possible that KD1 stays in Big Bear, but it's also possible that KD1 moves on,” Carpenter said in a video. “In the first five years of a bald eagle's life, they're pretty nomadic. They fly around looking for good habitat, good places to find food, not necessarily looking for a territory quite yet.”

That may change once KD1 gets closer to 5 years old, which she added is the breeding age for eagles and when females can start laying eggs.

Carpenter said it’s a “gift” to come across KD1 in the wild, but she also cautioned that people need to recognize that the eagles are wild animals.

“They don't follow the same social norms as we as humans do,” she said “So it's a good idea to put on the science-colored glasses and remember that wildlife is wildlife.”

Voisard said if Shadow does find a new mate, whether it's KD1 or another eagle, “we will love whoever that is and we will cheer her on.”

Will Jackie be honored in some way?

Travis Scott, CEO of Visit Big Bear, told LAist that several community groups and organizations — including Friends of Big Bear Valley — are working together on a celebration to honor Jackie.

They’ve come up with multiple early ideas, including an event centered around wildlife, conservation and education with opportunities that recognize the “extraordinary connection Jackie created between Big Bear and people around the world,” Scott said.

“The goal is to create something that feels meaningful, appropriate, and true to Jackie’s legacy — not simply a memorial, but a celebration of the wonder, awareness, conservation, and environmental stewardship she inspired,” he said in an email.

The partners will be meeting Monday to narrow down more detailed plans, according to Scott. 

Tommy John, who won 288 games during a 26-year big league career and became the first pitcher to successfully return following groundbreaking elbow surgery that later was named after him, has died. He was 83.

He died at his home in Bradenton, Florida, on Saturday night, agent Mike Maguire said Sunday. He had been in hospice care.

On Aug. 8, the New York Yankees released a social media post in which John wrote that he wanted to say goodbye to everyone, including friends and fans who followed him throughout his career, saying, “I will never forget you.”

John was a four-time All-Star with a record of 288-231 and a 3.34 ERA during a career that stretched from 1963 to 1989. He pitched for Cleveland, the Chicago White Sox, the Los Angeles Dodgers, the New York Yankees, the California Angels and the Oakland Athletics.

The left-hander was 31 years old when he tore the ulnar collateral ligament in his pitching elbow in 1974, a death knell for pitchers’ careers to that point.

John allowed Dr. Frank Jobe, the Dodgers’ team physician, to replace the ligament with a tendon from his right forearm. Jobe gave the surgery 100-to-1 odds of being successful.

John was a great pitcher, but his elbow surgery made him a baseball legend

The procedure had been done on others before, although it was usually performed on wrists and hands. John was the first pitcher to have it done on his elbow.

More than 2,600 big leaguers and thousands more amateurs have since had UCL reconstructions, better known as Tommy John surgery. It’s been a godsend for many of baseball’s greatest stars, including two-way sensation Shohei Ohtani, three-time Cy Young Award winner Justin Verlander and even Philadelphia Phillies slugger Bryce Harper.

“If you put it in dollars and cents, I think there’s no question that Tommy John is the most valuable reconstructive procedure there is,” Dodgers team physician Dr. Neal ElAttrache told The Associated Press in 2024.

Born Thomas Edward John Jr. on May 22, 1943, in Terre Haute, Indiana, he was a top baseball and basketball player at the city’s Gerstmeyer High. He graduated in 1961 as valedictorian but did not give the commencement speech because of a stutter. Despite being recruited by the University of Kentucky to play basketball, John chose baseball and signed with Cleveland.

“The day I left for my first job as a pitcher, my father looked at me & said, ‘Good luck, Tommy. Just remember one thing: whether you make it big in the big leagues or you don’t, you’ll always just be Tommy John from Terre Haute, Indiana.’ I’ve never forgotten those words,” John wrote in his Aug. 8 post.

John recorded 2,245 strikeouts but never led either league in wins or strikeouts. John had the second-most wins of any pitcher since 1900 not to be elected to the Hall of Fame. From 1995 through 2009, John was on the Hall of Fame ballot, but he never received more than 31.7% of the votes, falling well short of the 75% required for election.

John won more games after his eponymous surgery

Known for his longevity, John was the opening day starter for both the 1966 Chicago White Sox and the 1989 New York Yankees. He won 124 games before his UCL repair and 164 after. His final appearance came days after his 46th birthday.

He made his major league debut on Sept. 6, 1963, pitching one inning in relief for Cleveland.

He was traded to the White Sox in 1965 and worked his way into the starting rotation. The following year, he tied for the American League lead with five shutouts and in 1967, his six shutouts led the AL.

In 1971, he was traded to the Dodgers.

In 1974, John had a 13-3 record and led the National League in victories going into the All-Star break. He was pitching against the Montreal Expos when he permanently damaged the UCL in his left arm. After a month, the injury had not improved.

During the four-hour surgery on Sept. 25, 1974, Jobe made holes in the humerus and ulna bones of John’s left arm and used anchors to insert the tendon in a figure-eight pattern.

At first, John’s left hand was shriveled and he lacked feeling in several of his fingers because of damage to the ulnar nerve. Jobe performed a second procedure to reroute the nerve that was necessary to John’s full recovery.

John’s arm was in a cast for four months. He had recovered the full range of motion in his left arm by spring training of 1975, and spent that season resting, healing and rebuilding strength in his arm. John worked with fellow Dodgers pitcher Mike Marshall, who had a doctorate in kinesiology, on learning a different grip.

That September he made five appearances during an offseason instructional league, working his way up to seven innings by his final game.

John resumed pitching for the Dodgers in 1976 as the fourth starter in their rotation. He allowed three runs in five innings and took the loss in his first start against Atlanta, the first time any pitcher had started a game following UCL reconstructive surgery.

John donated the original cast from his surgery to the Smithsonian Institution in June 2022. His teammates on the 1974 Dodgers signed it, as well as Jobe and the team’s Hall of Fame announcer Vin Scully.

The procedure has become so widely known that in 2019, Merriam-Webster added the term to its dictionary.

John made 31 starts for the Dodgers in 1976, posting a 10-10 record, a 3.09 ERA, 91 strikeouts, 61 walks and 207 hits allowed in 207 innings.

In 1977, he won 20 games for the first time in his career, finishing with a 20-7 record. He finished second behind Philadelphia’s Steve Carlton in voting for the NL Cy Young Award.

John and his family had mixed feelings about the legacy of his operation

Over 50 years later, Tommy John surgery is as much a part of baseball as peanuts and hot dogs. Advanced training methods are helping pitchers of all ages throw harder than ever. They take comfort knowing a torn UCL won’t necessarily end their careers.

“I am sick my name is attached to a surgery happening in kids more than pros,” John tweeted in July 2018.

John’s oldest son, Tommy III, became a chiropractor who wrote a book suggesting ways to prevent young athletes from having to undergo major sports-related surgery similar to what his father endured.

After his pitching career ended, John worked as a broadcaster for the Minnesota Twins and Yankees in the 1990s. He managed the Bridgeport (Connecticut) Bluefish from 2007-09.

John was hospitalized in December 2020 due to COVID-19 and later had Guillain-Barré syndrome, in which a person’s immune system attacks their nerves. John told the New York Post in May 2022 that he was paralyzed in his lower extremities for several months.

John and his wife Sally Simmons had four children: Tamara, Tommy III, Travis and Taylor, who died of a prescription drug overdose at 28 in 2010. The couple divorced in 2013.

Besides his children, he is survived by his second wife, Cheryl, and son-in-law Patrick Mannelly, a retired NFL long snapper who played 16 years for the Chicago Bears.

School is around the corner for nearly every campus in Long Beach. That means it’s time to dust off those backpacks and take stock of what school supplies are needed. For anyone in need of a cost-free way to restock children for school, here’s a list of giveaway events coming up soon.

Tuesday, Aug. 18 at 953 North Park Circle Dr.

This Tuesday from 5 to 7 p.m., Willmore City Community Association will hand out 200 free backpacks, pairs of shoes, books and insulated water bottles at The Bembridge House at Drake Park.

The event will also have free children’s haircuts, ice cream from Handel’s Ice Cream and sweet treats by The Pin-Up Kitchen.

Event organizers encourage all family members to come out to get connected with resources, learn about community services and enjoy live music along with activities for all ages.

Saturday, Aug. 22 at 2217 E. Sixth St.

Free backpacks, free school supplies and free snacks will be available at Long Beach Forward’s office on Saturday, Aug. 22 from 11 a.m. to 3 p.m.

There will also be free children’s haircuts and hair styling available, plus gift cards given out as raffle prizes.

The backpacks are for children ages 4-13 (TK-7th grade). You can find more information about the event here.

Saturday, Aug. 22 at 1321 East Anaheim St.

Tito Rodriguez, better known as Hood Santa, will host a backpack and school-supply giveaway on Saturday, Aug. 22 at MacArthur Park from 10 a.m. to 2 p.m.

There will also be free toys and Bombas socks, along with free children’s haircuts and makeup services.

Ortiz is aiming to give out 3,000 backpacks at the event. As of Thursday afternoon, he had raised $2,750 toward his $25,000 goal. You can donate to the campaign here.

He’s also accepting volunteers for the event. You can sign up to volunteer here.

Saturday, Aug. 22 at 1022 E. Market St.

The fifth annual Black Student Achievement Initiative Symposium will feature a backpack giveaway, complimentary lunch and information breakout sessions on Saturday, Aug. 22 from 9 a.m. to 3 p.m. at Lindbergh Middle School in North Long Beach.

Incoming Long Beach Unified School District Superintendent David Zaid is scheduled to attend as a guest speaker.

A shuttle service will be available from Jordan High School (6500 Atlantic Ave.) between 8 a.m. and 5 p.m. Registration will take place from 8 a.m. to 9 a.m., but anyone planning to attend is encouraged to register ahead of time here.

Lunch will only be provided for attendees who register in advance.

This story first appeared on The LA Local.

Life’s all about taking risks, and sometimes a single bold choice can change everything. Just ask Miriam Yoo. Eight years ago, she traded her successful career as an entertainment lawyer to pursue her entrepreneurial dream and launch Flask & Field, a wine and spirits shop.

Since then, she’s never looked back. “It’s all of the things that a job could be and so many things that I could never have expected to experience,” Yoo told The LA Local.

Nearly a decade later, Flask & Field has become a downtown L.A. go-to destination for wine hangs, the point of the day where Yoo and her staff offer complimentary pours during select hours.

The wine hangs

At Flask & Field, visitors are instantly transported into Yoo’s dreamscape of spirits, wines and nonalcoholic bottles with custom-made tags that are ever so thoughtfully detailed and creatively amusing. At every corner, you’ll find a selection of gifts like artisanal chocolates, specialty teas and mixology tools, as well as quirky finds like a pickle wine stopper or an olive hair clip.

For customers looking to shop and unwind late in the day, Yoo and her staff uncork two or three new bottles from Thursday to Friday between 4 and 6 p.m. She calls these “natural wine happy hours,” where they talk about the wines, share opinions and offer samples while chatting with customers.

Customers browse the wine and spirits selection at Flask & Field in downtown L.A.

(

Cristabell Fierros

/

The LA Local

)

On Saturdays and Sundays from 1 to 4 p.m., the tasting events are more structured. Brand representatives and winemakers are there to answer customers’ questions about their products.

“It gives our partners a chance to sort of communicate directly with our customers, introduce themselves, tell them about their brand and their business,” Yoo said.

Best of all, tastings are free and include discounts on featured wines.

Ultimately, Yoo’s goal was not just to open a wine and spirits shop but to create a space for people to hang out, chat and feel a little bit of a respite.

“It’s super rewarding,” Yoo said, “because ultimately, you’re selling things that help people enjoy their lives or gather with their friends and family.”

How the dream became real

Yoo worked as an entertainment lawyer for nine years while she fantasized about opening a place like Flask & Field.

Yoo would picture herself in an adorable, rom-com-type scenario: a solo shopkeeper in a perfectly curated wine shop, greeting regulars with a smile and savoring whimsical moments.

Japanese teas, incense and Flask & Field tote bags for sale inside the downtown L.A. shop.

(

Cristabell Fierros

/

The LA Local

)

In 2018, Yoo’s dream of opening her own brick-and-mortar shop had finally become a reality, but it wasn’t a rom-com. It was actually a lot of hard work, she said. She had to struggle to stay afloat especially during the early days of the pandemic. But that rough time forced her to constantly evolve.

During the shutdown, for example, Yoo and her team pivoted to having an online storefront; sales skyrocketed. In-person foot traffic halted, but they found a way to meet new and regular customers by setting up a small, COVID-safe booth, so there was still a shopping presence for those visiting Flask & Field.

Chasing the next bottle

That spirit of constant evolution is still part of the way Yoo does business. To keep up with the latest in craft beers, mezcals, soju, whiskey, wines and more, Yoo and her team set up meetings with buyers to collaborate, organize weekly tastings and forge relationships with small businesses.

They regularly use Instagram to post about alcoholic drinks and non-spirits, as well as flyers. Currently, they are creating social media videos where they show off new bottles, give insight into where they come from and share their honest reviews.

“Knowledge is the currency. We want to just know everything that’s out there and how it’s tasting this season,” Yoo said.

Cookbooks, candy and puzzles sit alongside wine bottles at Flask & Field’s gift shop in downtown L.A.

(

Cristabell Fierros

/

The LA Local

)

Part of that currency is getting to know their customers, especially their views on certain brands.

“Something that we noticed was that the younger generation, in general, cares more about farming practices, labor practices and price point. That’s also very important,” she said.

In 2021, Yoo saw growing interest in alcohol-free beers and wines, as more people traded hangovers for deliciously vibrant zero-proof crafted beverages as a healthy alternative. As demand grew, Yoo embraced innovation and expanded her selection to include botanical spirits and de-alcoholized wines.

“The brands have done such a good job being creative, and the products now are so much better than they were in 2021,” Yoo said.