The Brief

Maria Franco has lived in the Park Royale Mobile Home Community for 25 years, in the Van Nuys neighborhood in north Los Angeles. The community has just under 150 rectangular homes, lined up neatly on a large field of mostly asphalt, with fruit trees popping up here and there.

Two years ago, Franco faced a string of bad luck. The 65-year-old lost her long-time job packing orders at a distribution company when it abruptly moved to another county, a commute too far for her to make.

Then her hot water heater clonked out, so she hauled warm water from her stovetop to her bathroom, scooping it over her head for a shower.

“I was depressed,” Franco said in Spanish. “I was in shock.”

The Southern California summer bore down harshly where she lived in the San Fernando Valley, its temperatures regularly 10 to 15 degrees higher than those on the coast.

To cool off, Franco relied on a fan and a partially functional window air conditioning unit. When her adult kids and grandchildren came by, they found the heat inside oppressive.

A knock on her door changed all that. A young contractor named Ben Shamoon stood on her step, wanting to know if he could install a new water heater, and an HVAC system that both cooled and heated her home. The cost to Franco? Absolutely nothing.

Heat pump customer, Maria Franco, outside her home in Van Nuys on June 11, 2026.

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“It was an inexplicable experience, a blessing from heaven,” Franco said.

Shamoon won over customers by canvassing trailer parks. By working with families who lived in close proximity, he could buy in bulk and work more efficiently to complete projects faster. The approach maximized incentives from a state program — aimed at supercharging heat pump adoption — to improve homes at no cost to owners.

He found a climate solution with a lot of wins — for customers, tradespeople and the planet. The approach cracked the nut of one way to bring heat pumps, which run on electricity rather than gas, to low-income Californians.

Best of all, Shamoon brought safety and comfort to families.

Cold calls to San Diego

In July of 2024, Shamoon was working to get his home upgrading business Bryge, then called LivSmart Home Services, off the ground. Tons of state and federal money was flowing to homeowners and contractors at the time through an initiative called TECH Clean California, to help deploy appliances like heat pumps that cut pollution. Low-income customers received the highest incentive.

Shamoon is based in Los Angeles, but the government incentives in the current funding cycle were exhausted in most parts of the state. He saw that there was some money left — about a million dollars to install heat pump water heaters for low-income customers in San Diego.

Shamoon often passed by a mobile home community at the end of his street. One day, an idea came: why not pitch mobile homeowners on the upgrades?

He could install the units at no cost to the customer and the roughly $8,885 incentive per job would be enough to pay for the equipment, labor, permits and profit.

Shamoon and a colleague found a list of San Diego mobile home parks and started cold-calling managers’ offices. Most said no, he could not go door to door, hoping to keep predatory schemes away from residents. Shamoon’s offer of free upgrades was hard to believe.

But a few said yes.

Door-knocking his way through each community, Shamoon picked up clients.

He found that — along with a higher concentration of potential customers — the mobile home parks were home to many families who made under 80% of the median income in the area, which meant they qualified for state assistance, and higher incentives.

“We started to see a trend,” Shamoon said. Not only did most customers qualify for incentives, but like Franco, they needed the help.

He met senior citizens who’d been living without working hot water heaters for months. And people with no air conditioning on days when outside temperatures exceeded 100 degrees.

“It was just one door after the next, after the next,” Shamoon said. He started to see his work as not just about comfort, but about dignity.

As installations began, Shamoon stumbled on wins. Sending contractors to one community cut down on commute times and meant he could get three to four jobs done in a day, as opposed to just one or two. He could bulk order supplies and get lower prices.

After he and his colleagues first canvassed mobile home parks, word traveled fast through the tightknit communities.

People who had initially turned his company away visited their neighbors’ homes and were assured that they had indeed paid nothing for their fancy new appliances. They called Shamoon back and wanted in.

For most customers who had older, inefficient air conditioners and live in hot, dry areas, their monthly bills went down noticeably.

While walking through a neighborhood in Van Nuys, Ben Shamoon (right), founder of Bryge and LivSmart Home Services, showed Evan Kamei, a director at Energy Solutions, one of the ways he creates social media and word of mouth awareness for Bryge.

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The process was not without challenges: electrical panels in some homes did not have capacity to power the upgrades. Different mobile home parks had restrictive rules about where appliances could be placed on the outside of homes.

But Shamoon was not deterred. He repeated the process, adding installations of heat pumps to warm and cool homes.

In the beginning, he worked with homeowners of all income levels, as there were incentives for people with high incomes too, but he eventually zeroed in on low-income homeowners.

Wealthier clients proved high-maintenance, despite getting free appliances, he said. Low-income families were incredibly grateful, and experienced a dramatic improvement in their quality of life.

Hundreds of miles north in Oakland

Consultant Evan Kamei started to take notice.

He had never met Shamoon, nor heard of his company before he started seeing its name pop up on spreadsheets. Kamei works in Oakland for Energy Solutions, an environmental consulting company that implements the state’s incentive program.

He keeps track of where heat pumps are being installed and how that impacts customer bills.

Kamei realized more and more mobile homeowners were participating in the program thanks to Shamoon.

His company has installed the majority of the roughly 1,500 TECH-funded heat pump HVAC and water heaters in mobile homes statewide. California’s incentive program has funded about 80,000 heat pump installations on all types of homes.

In Franco’s mobile home park, Shamoon has completed 38 projects.

“That’s the beauty of having a market-based solution of enabling contractors to figure out something that could work,” Kamei said, reflecting on contractor creativity, “It’s not something you typically see with an incentive program like this.”

A lot of wins, and some limits

What Shamoon is doing, swapping gas-powered heating and cooling for electric versions of appliances, lowers carbon pollution by pulling from the state’s mostly green grid. But it also could improve indoor air quality.

Esperanza Sanchez is breathing easier after she upgraded her HVAC system to a heat pump with Shamoon’s help. Sanchez lives in the Blue Star Mobile Home Park in the San Fernando Valley’s Sylmar neighborhood.

Sanchez had previously avoided using her gas heater because it triggered her asthma. “It stung my nose and I couldn’t stand it,” Sanchez said in Spanish. After making the switch, she said her respiratory issues were gone.

Maria Franco’s heat pump takes just 15 minutes to cool down her two-bedroom home on a scorching day.

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“It’s a public health thing. It’s an equity thing,” said Ethan Elkind, a UC Berkeley lawyer and policy researcher who’s studied how low-income Californians can adopt more planet-friendly appliances.

“It’s almost a human rights thing in these really hot climate zones — giving people access to reliable air conditioning,” Elkind said. “It checks a lot of boxes for what we need to do.”

But there are limits to this solution. There’s no way for the state to provide incentives for every low-income Californian to make the switch. California has doled out more than $219 million so far, but bringing electric appliances to all low-income residents would cost in the hundreds of billions of dollars, Elkind said, money the state does not have.

A settlement from a 2016 gas leak in the San Fernando Valley will funnel roughly $30 million in incentives to nearby residents through TECH starting late this summer. It’s unclear when these funds will again be available for Californians who live outside that region, and are not eligible for the settlement money.

One way to stretch the state’s limited funds is to use public dollars to attract private investors, Elkind said. Under this model, the state pays the interest upfront — giving low-income homeowners access to no-interest loans — and covers the loss if a borrower defaults. This safety net eliminates risk for private lenders, allowing them to finance the initial equipment upgrades. Homeowners would then pay back the loan principal over time, using the savings many see from now lower utility bills.

But that could only go so far. National policies incentivizing heat pump adoption like those in the Biden Administration’s Inflation Reduction Act, done away with under the Trump Administration’s tax bill, would need to be reinstated to achieve large-scale adoption.

Reaching renters is another story. Gas appliances are cheaper upfront. So landlords have little financial incentive to make the switch — while there are bill savings, those go to renters.

Elkind said achieving this shift would take policies like those slated to roll out in the Bay Area in 2027, requiring all new water heater installations be electric.

The most glaring limit is California’s high cost of electricity. For many, monthly bills for a gas appliance are lower than electric alternatives. But for Californians like Franco, who replaced old, inefficient window air conditioners, their bills often go down. That’s because new technologies use less energy to do the same – and often a better – job.

Cool air, hot showers

Three months after that knock on her door, Franco watched two men install her new water heater. It had been half a year since she had the ability to step into her shower, turn a knob and have hot water come out.

“That first time using the shower was beautiful,” Franco said.

A month later, she welcomed a new mini-split heating and cooling unit, blowing crisp air in her living room.

The single unit is powerful enough to transform her two-bedroom home from oppressive to refreshing in just 15 minutes.

Before the changes, her gas bill, which covered her furnace, water heater and stove, was $40 to $50 per month. It is now just $10. Her electricity bill went from $150 to around $80. The savings are meaningful given her monthly social security benefits of $1000.

Without Shamoon and his coworkers, Franco would have never learned about the state incentives, and never made the change.

“When I needed help the most, it came,” Franco said. “If it weren’t for them, we’d be suffering from the heat.”

Topline:

Street flooding: Roadway flooding was reported this morning on the westbound 134 Freeway at the 5, near Glendale and Griffith Park.

Coastal Flooding: All weekend, forecasters have warned of dangerous rip currents and an elevated risk of coastal flooding.

Flooding was reported yesterday in Seal Beach and Long Beach.

"We have quite a few reports already of waves up to 10 feet on some beaches — Zuma Beach especially, where we've gotten reports [of] strong rip currents," said Todd Hall, a meteorologist with the National Weather Service.

Advisories and closures:

• An ocean water quality rain advisory has been issued for all L.A. County beaches until Wednesday, Sept. 9 at 2 p.m. That means to avoid ocean water contact for at least 72 hours after the rain.
• A coastal flood advisory and a high surf advisory for L.A. and Ventura county beaches remain in effect until Tuesday, Sept. 8 at 11 p.m.
• The City of Seal Beach is closing two beach parking lots due to flooding concerns.

What's next: Hall said to expect more showers across L.A. County throughout Sunday. On Monday, he said isolated rain is expected, mostly in the mountains.

A sign on the front door says “Beekeeper owned,” and inside the Hive & Hanger store in Burbank, the layout is a mix of vintage clothes, antique jewelry and something rather unexpected: a pop-up Bee Museum.

The owner is Carrie Diazzz, a vintage maven turned urban apiarist. She admits with a smile  two extra Zs at the end of her real last name are a homage to her beloved bees.

When the store opened in 2020, it was originally all-vintage. “I was not looking to change careers,” she said, but after taking a two-hour beekeeping experience course, she was hooked.

Hive & Hangar in Burbank doubles as a bee museum.

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“I don’t like dirt, and I don't like bugs. I'm a heels and lipstick, nails, kind of person,” she said. “There's just something magical about the honeybee. The more you know, the more you want to know.”

That prompted her to pursue a bee master certification at UC Davis. She collaborated with Elina Niño at the university’s Bee Lab to curate information and research to bring her pop-up Bee Museum to life almost a year ago.

A crash course in bees

The Burbank Bee Museum.

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There’s a Bee 101 explainer by the front door, which shows the differences between bees and wasps, and fun touches like pop songs containing the word “Honey,” and a list of Noteworthy Beekeepers including Aristotle, Benjamin Franklin, Leo Tolstoy, Emily Dickinson, Angelina Jolie and Sherlock Holmes.

One long-standing myth is that honeybees are stingers. “People always ask me how often I get stung, but I don’t wear gloves, and I don’t use smoke, and it very rarely happens. And honeybees die after they sting, as opposed to wasps, who can sting repeatedly,” she said.

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Most arresting is a floor-to-ceiling collage series of framed model fruits, vegetables, nuts and berries, all of which the honeybee has a role in pollinating. Beside that is an exhibit on pesticides, one of the insect's biggest threats. Pieces of dried honeycomb are everywhere.

Diazzz has also been hosting school trips for the Boys & Girls Clubs. “I might be the only beekeeper they will ever meet,” she noted. The point is to give bees the respect they deserve. “Did you know that it takes 12 honeybees their entire lives to make one teaspoon of honey?”

Rescuing hives across Southern California

The Bee Museum serves up not just honey, but bee knowledge.

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There are no live bees in the store, but Diazzz has her own hives in Burbank.

“They are from rescues: I cut the hive out from a wall,” she explained. She takes care of hives from San Diego to Bel Air, with many in the San Fernando Valley, and a couple with a view of the Hollywood Sign. Her caretaking quests have taken her on skyscraper roofs, at apartment buildings and in parking lots.

Almost a year ago, she began her studies as a honey sommelier at the American Honey Tasting Society in Connecticut, where she learned about the science and experience of honey. Her future includes going off to Bologna, Italy, the world honey hub, for the final round of studies and tests at the Albo Nazionale degli Esperti in Analisi Sensoriale del Miele or the National Register of Experts in Sensory Analysis of Honey.

Carrie Diazzz, owner of the store and the museum, sells small jars of honey sourced locally and from her own hives.

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“Nectar and honey are not the same thing,” she explained. “Nectar is the liquid sticky substance that bees collect from flowering plants and take back to the hive. They transform it into honey by dehydrating the moisture out of the nectar, and capping it over with wax.”

Diazzz recently held her first informal tasting experience at The Bee Museum, and has small batches of various local honeys for sale: cactus, sage, and honey from her own hives. “I usually leave the honey alone, and only take any extra they have made to sell,” she said, because bees use the honey as sustenance. Her favorite? “A toss-up between dandelion and sunflower. Orange blossom is delicious too, but very sweet.”

Maybe you, like me, are a daily puzzle player. Maybe you like a Wordle, or a crossword, or one of the other entries from the New York Times puzzle empire.

But maybe you're looking for something else.

So, with a tip of the hat to the people on Bluesky who helped me discover a bunch of games I love in the last month or two, I'm sharing a few games that I'm particularly enjoying these days — ones that are not NYT word games. (No disrespect to my original love, Spelling Bee.)

There are more, of course: the spelling bee game Beeswax, the word game Smush, the vexing Anthropeum, the movie games Framed and Cinematrix. Truthfully, I have more games in the "daily games" folder on my phone than I could ever actually play daily. But given a choice between puzzling and doomscrolling, I'll take the puzzles every time.

MapTap

Any idea where Regina is? Do your best in MapTap's daily geography game.

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MapTap is a very simple game. You are shown a 3D globe that you can rotate with your finger, but there are no lines dividing countries or territories. So you are just looking at the unmarked terrain of the world, and you are challenged to tap as close as you can to a particular named location. Maybe "London, England, U.K." You tap. It shows you the distance between where you tapped and where the place really is. You get more points the closer you are. There are five questions in each daily round.

This game can be genuinely humbling, because without those familiar borders showing, it can be difficult to even locate places you are very familiar with. (Without state and national boundaries, it always takes me a minute to precisely find even a place I myself have lived.) But what I love about MapTap is that as I do it, over and over, I actually get better at world geography, which is worthwhile and enriching.

TimeGuessr

Look carefully: What's your best guess for where and when this photo was taken? TimeGuessr makes you a detective.

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In the same family as MapTap is TimeGuessr, where each day's challenge is made up of five puzzles that each start with a photo. Your task is to choose, on a timeline, what year the photo was taken, and to choose, on a map of the world, where it was taken. Sometimes, the photos are of historically meaningful events, like the aftermath of a battle or a natural disaster. Sometimes, they are photographs of ordinary people going about their lives.

The trick with TimeGuessr is detective work. Some hints are straightforward: a sign in the window of a store that might tip off the location (if you can figure out what language it's written in), a license plate, something along those lines. But sometimes, the clues are more subtle. What are the people in the photo wearing? What do the cars look like? How is everybody wearing their hair? It's a fascinating exercise in putting together clues, and again, you can actually increase your knowledge of the world while you play.

The Loop

Everything is connected (somehow) in The Loop, which is a perfect first-thing-when-you-wake-up game.

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The Loop is my favorite early-morning game, perfect for when I'm only partially awake. It offers you 12 simple illustrations that you have to arrange in a circle so that each illustration connects in some way to the ones on either side of it.

So, for instance, in one round I played, a square-root symbol connected on one side to a carpenter's square (because square/square), which then connected to a picture of a toolbox (because a carpenter's square is a tool). On the other side, the square-root symbol connected to a carrot (because it's a root vegetable), and then the carrot to an icicle (because they're the same shape). It can be fun to crack all the different ways that the images connect to each other, but the game design also offers so many chances to get it right that there's a huge amount of grace for making mistakes. That, of course, is why it's perfect for being half-awake.

Clues by Sam

It's up to you to figure out who's innocent and who's guilty in Clues by Sam.

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Clues by Sam is a logic puzzle. It presents you with a grid — four across and five down — of people, each represented by a name, an emoji and an occupation. Your job is to figure out which of those people are innocent and which are criminals. (There is no set number; there could be lots of criminals or only a couple.) Your opening clue might say, "Michael is one of three criminals in row 2." Then you click on Michael and mark him as a criminal, and when you're right, that gets you another clue, and so on.

Like most of these games, this one is enjoyable largely because it's simple, but its diabolical twist is that you can't guess. If you try to label Jane innocent, for instance, and she eventually will be, but the game hasn't given you enough information yet to actually know that, then that answer is wrong and is rejected. You are only allowed to deduce from the clues you have, because it is genuinely the journey and not the destination. Note that Clues by Sam gets harder each day from Monday through Sunday, so if you're a beginner, give it a whirl early in the week to get the hang of it.

Catfishing

Catfishing asks you to figure out the title of a Wikipedia page from its categories — which is harder than it sounds.

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Without a doubt, the hardest game I play regularly. In this game, you get a list of at least some of the categories that a particular Wikipedia page belongs to, and you have to try to figure out what page it is. There are ten questions; my average score is about four, and the highest I've ever gotten is eight.

For example, if you know a page is filed under "20th century musicians," and "21st century musicians," and "American folk musicians," and "people born in Minnesota," you might start to zero in on Bob Dylan. But be warned: Many of the answers are far more obscure than that, and it's very common for me to give up and reveal the answer, only to learn that I never stood a chance, because I've never heard of the person (or event, or phenomenon) at all. It doesn't matter how many ways you classify certain medieval rulers or political conflicts of 19th century Iowa; I may never get there.

This piece also appeared in NPR's Pop Culture Happy Hour newsletter. Sign up for the newsletter so you don't miss the next one, plus get weekly recommendations about what's making us happy.

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