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Transportation and Mobility

Metro Micro unveils new app for on-demand rideshare program

A small van has Metro Micro on it's driver door with a large M in a white circle at the rear
The Metro Micro app has new features, including a "leave now" option when booking.
(
Courtesy LA Metro
)

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Topline:

Metro Micro has introduced a new app. The previous app for L.A. Metro’s on-demand rideshare program was disabled over the weekend.

What you need to do now: You’ll need to download the latest version if you’d like to book your trips that way. But you can always still book online here in English and Spanish, or call (323) 466-3876 (GO-METRO) for eight other language options.

The details: There’s now a “leave now” option in the app which will connect you to the soonest available pickup time. It’ll also give you more notifications for your ride, including if the Micro van is arriving at least five minutes before or after your scheduled pickup.

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How to pay: You used to be able to prepay with a credit card in the app, but it’s temporarily unavailable in the new version “due to unexpected registration delays,” according to the transit agency. You’ll need to use the TAP fare option in the meantime. If you had credit stored on the previous app and used that version to book rides between Feb. 1 and Saturday, your account should have been automatically transferred to the new version (not including any payment details).

How to download: You can get it from the Apple Store and Google Play.

Read more: …about Metro Micro and how we got here.

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