The writers of an essential email guidebook are back with a new edition. Larry Manyle talks with co-author Will Schwalbe about the latest version of "SEND: Why People Email So Badly and How to Do It Better." Schwalbe will revisit some basic email rules about clarity, work etiquette and legal issues and offers new tips and tricks to prevent email from taking over your life. Schwalbe co-authored the book with David Shipley.
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