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AirTalk

Online communities respond to Twitter CEO’s ‘ashamed’ comments

SAN FRANCISCO, CA - SEPTEMBER 09: Dick Costolo of Twitter attends TechCruch Disrupt SF 2013 at San Francisco Design Center on September 9, 2013 in San Francisco, California. (Photo by Steve Jennings/Getty Images for TechCrunch)
Dick Costolo of Twitter attends TechCruch Disrupt SF 2013 at San Francisco Design Center on September 9, 2013 in San Francisco, California.
(
Steve Jennings/Getty Images for TechCrunch
)
Listen 21:26
Online communities respond to Twitter CEO’s ‘ashamed’ comments

The microblogging site is copping to having a problem with trolls.  It's rolling out new measures to rein in harassment and abuse.

But can the Internet's most entrenched villains be tamed? What have other sites done to contain the problem? How have you dealt with being trolled?

Guest:

Karen North, Director of the Annenberg Program on Online Communities, USC Annenberg School for Communication and Journalism

Katie Notopoulos, senior editor for Buzzfeed News based in New York. She recently wrote a piece titled “A User’s Guide To Dealing With Trolls On The Internet”