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AirTalk

New DOT rule protects passenger rights

By AirTalk Staff
Published Dec 22, 2009
A Southwest airplane taxies as a United Express takes off at Los Angeles International Airport (LAX) after a snow storm on the East Coast caused the cancellation of numerous flights out of LAX over the weekend on December 21, 2009 in Los Angeles, California.
A Southwest airplane taxies as a United Express takes off at Los Angeles International Airport (LAX) after a snow storm on the East Coast caused the cancellation of numerous flights out of LAX over the weekend on December 21, 2009 in Los Angeles, California.
(
David McNew/Getty Images
)
Listen 31:01
New DOT rule protects passenger rights
The Department of Transportation aims to put an end to tarmac horror stories. Under a new rule announced Monday by Transportation Secretary Ray LaHood, airlines will no longer be allowed to keep passengers aboard stranded planes for longer than three hours. Carriers will also be required to provide food and water for passengers within two hours of a plane being delayed on the tarmac and to provide medical care, when necessary. Senators Boxer and Snowe praised the action to protect passengers’ rights. But can cash-strapped airlines afford the new rules?

The Department of Transportation aims to put an end to tarmac horror stories. Under a new rule announced Monday by Transportation Secretary Ray LaHood, airlines will no longer be allowed to keep passengers aboard stranded planes for longer than three hours. Carriers will also be required to provide food and water for passengers within two hours of a plane being delayed on the tarmac and to provide medical care, when necessary. Senators Boxer and Snowe praised the action to protect passengers’ rights. But can cash-strapped airlines afford the new rules?

Guests:

Ray LaHood, U.S. Secretary of Transportation

David Castelveter, Vice President of Communications for the Air Transport Association of America

Barbara Boxer, Senator, D-California