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AirTalk

Marketing love turns off consumers, study says

NANJING, CHINA - FEBRUARY 14: (CHINA OUT) A man walks past hearts formed by 999 electric bulbs which were signed with people's autographs on Valentine's Day February 14, 2009 in Nanjing of Jiangsu Province, China. Valentine's Day has become one of the most popular Western festivals celebrated in China. (Photo by China Photos/Getty Images)
A man walks past hearts formed by 999 electric bulbs which were signed with people's autographs on Valentine's Day February 14, 2009 in Nanjing of Jiangsu Province, China. Valentine's Day has become one of the most popular Western festivals celebrated in China.
(
China Photos/Getty Images
)
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Marketing love turns off consumers, study says

Americans will be spending an estimated $19 billion for Valentine’s Day this year. Not joining the hordes of consumers during the Hallmark holiday, unsurprisingly are singles.

Rather than indulging in retail therapy to ease the sting of loneliness during the love fest, a consumer psychologist expert says they spend less. Lisa Cavanaugh’s research published in the Journal of Marketing Research found individuals spend less money, choose lower-end products and will eat lower-calorie food when marketing reminds them of relationships they don’t have.

Using a loving couple, running in slow motion on a beach to sell teeth whitening strips, won’t get any business from single consumers. She says, “By reminding people of relationships they don’t have, marketers inadvertently make consumers feel undeserving — less worthy of treating and rewarding themselves.”

If you’re single, do you think advertising affects how much you spend on yourself? Will Valentine’s Day impact how much you treat yourself?  

Guest:

Lisa Cavanaugh, Consumer Psychologist at USC Marshall School of Business, author of study “Because I (Don't) Deserve It: How Relationship Reminders and Deservingness Influence Consumer Indulgence