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Brand Loyalty Or Fealty? How A Company Gains A Cult Following
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AirTalk Tile 2024
Nov 7, 2019
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Brand Loyalty Or Fealty? How A Company Gains A Cult Following
Some companies have built a brand for themselves that has achieved a level beyond brand loyalty.
NEW YORK - JUNE 24:  Customers wait in line at the flagship Apple Store on Fifth Avenue for the new iPhone 4, which went on sale this morning on June 24, 2010 in New York City. People waited outside of stores overnight to be first in line when doors opened at 7 a.m. in New York and at 8 a.m. local time in Germany, Japan, France and the United Kingdom. The iPhone 4 will cost $199 for a 16-gigabyte version and $299 for a version with 32 gigabytes of storage.  (Photo by Spencer Platt/Getty Images)
Customers wait in line at the flagship Apple Store on Fifth Avenue.
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Spencer Platt/Getty Images
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Some companies have built a brand for themselves that has achieved a level beyond brand loyalty.

Some companies have built a brand for themselves that has achieved a level beyond brand loyalty.

Companies like Adidas, Apple, and SoulCycle command a huge following. Whether they release a new product, or take a few missteps, there are people who are brand loyalists through and through. Some might say they're cult brands. It’s not uncommon to see fans sporting tattoos of their logos or join community groups dedicated to these brands. They don’t just sell you a product; they sell you an identity, and a lifestyle. You see someone else with a SoulCycle bag or wearing a Harley Davidson shirt, you know, that’s my tribe.

Do you have a brand that you are borderline religiously devoted to? Is someone you know a brand loyalist? Call in and let us know at 866-893-5722.

Guest:

Americus Reed II, professor of marketing at the University of Pennsylvania’s Wharton School of Business; his research focuses on the role of identity in consumer decision making

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Host, AirTalk
Host, Morning Edition, AirTalk Friday, The L.A. Report Morning Edition
Senior Producer, AirTalk with Larry Mantle
Producer, AirTalk with Larry Mantle
Producer, AirTalk with Larry Mantle
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Associate Producer, AirTalk
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