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AirTalk

AirTalk asks: What makes a good diverse ad?

A posed picture taken in London on October 9, 2017 shows a journalist looking at screenshots retweeted by Twitter users on the social networking site of a video-clip used in an online advert by the personal care brand Dove that originally appeared on social networking website Facebook and has since been removed amid accusations of racism. 
Personal care brand Dove has apologised for an advert that showed a black woman removing a top to reveal a white woman underneath, following accusations of racism. The three-second video clip appeared in the United States on the social networking site Facebook. 
 / AFP PHOTO / Daniel SORABJI        (Photo credit should read DANIEL SORABJI/AFP/Getty Images)
Personal care brand Dove has apologised for an ad that showed a black woman removing a top to reveal a white woman underneath, following accusations of racism.
(
DANIEL SORABJI/AFP/Getty Images
)
Listen 18:48
AirTalk asks: What makes a good diverse ad?

The 2018 Toyota Camry campaign is striving to appeal to a diverse pool of consumers, with four commercials aimed at different racial groups.

As reported by The New York Times, the ads target Asian-Americans, African, Hispanic and “Transcultural Mainstream” consumers. Toyota worked with specialized ad agencies to keep up with the country’s demographics shift.

But it’s hard to say if these commercials hit the mark. There hasn’t been backlash against the Camry ads, but there have been numerous controversy surrounding others, like the Pepsi commercial earlier this year featuring Kendall Jenner, which depicted imagery from the Black Lives Matter movement. The ad was pulled after public criticism, accusing the ad of trivializing protests: 

https://www.youtube.com/embed/dA5Yq1DLSmQ

There was also backlash over a Dove ad, when the company was pegged as enforcing an offensive depiction of black people:

https://www.youtube.com/watch?v=vL4b-Il3EnE

So what would you like to see in a diverse ad? What are some ads that hit the mark, and what were some epic fails?

Guest:

Sapna Maheshwari, reporter covering advertising for The New York Times; she wrote the recent article, “Different Ads, Different Ethnicities, Same Car