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A little over a year ago I had an idea for the city website and thought to share it with ITA, the city's Information Technology Administration. So I headed over to the trusted lacity.org and found the webmaster's e-mail address on the homepage. I sent off an e-mail and a few minutes later, it was returned with an undeliverable address. "Maybe it was a fluke," I thought, "I'll try again later". A few weeks later, same story. "Hello?!!? This is listed on the city's homepage!"
Today, I tried e-mailing city councilman, Tom LaBonge from an e-mail address listed on his website. Guess what? Same story.
ITA does some pretty kick ass application programming and they were geniuses when it came to implementing 311, but this is just truly lame.
Fool me once, shame on you. Fool me twice and you taught me to use the phone.