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Digital Fundraising & Member Growth Manager

Who We Are:

Southern California Public Radio (SCPR) is a member-supported public media network whose mission is to strengthen the civic and cultural bonds that unite Southern California's diverse communities by providing the highest quality news and information service on air at 89.3 KPCC, online at LAist.com and through KPCC In Person. Since our founding in 1999, SCPR has been a fast growing, innovative, multi-platform public service newsroom. Every day, our staff helps audiences catch up on the latest headlines, solve the complexities of life in Southern California, and connect curious communities to one another.

Position Summary:

As our digital news operation continues to grow with LAist.com, LA Studios, and 89.3 KPCC, so too is our need to grow our digital fundraising capacity. As the Digital Fundraising and Member Growth Manager, you will play a key role in expanding our digital revenue expertise. You’ll work alongside the Development, Marketing, Product, and Content teams to research, conceptualize and implement new, innovative strategies to convert digital users and podcast listeners into financial supporters.

Utilizing digital and social media channels and other traditional forms of fundraising, you will work with other members of the digital revenue team to build upon our earlier successes and help accelerate the growth of our digital audience and revenue.

Compensation:

The salary for this opportunity will be no less than $67,945 annualized. Exact salary determined by experience and education related to the role, organizational compensation structure and internal equity.

Position Responsibility:

          • Work collaboratively with other members of the digital revenue team to create and execute digital campaigns that attract new and returning supporters while retaining current supporters
          • Conceptualize innovative conversion strategies and identify new opportunities to grow digital revenue exponentially
          • Formulate both easy wins and long-term strategies to accelerate the conversion of digital users into financial supporters
          • Spearhead revenue growth strategies across multiple social media channels
          • Work with the product and marketing teams to create strategies that expand and move users through the digital pipeline
          • Using insight and analytics, monitor digital fundraising success, providing benchmarks and progress against goals
          • Champion a high-quality donor experience in member communications to active, lapsed, and prospective members. Translate these digital strategies into specific documented plans that include timelines, channel selection, offers, ask strings, segmentation, projected response rates, revenue, and expense budgets
          • Use current and historical data and market trends to make intelligent digital revenue decisions
          • Other duties as assigned

          Required Education and Experience:

                • Bachelor’s degree or equivalent work experience
                • 3+ year’s experience in digital revenue or e-commerce
                • Experience with and knowledge of email marketing tools
                • Experience with social media marketing or fundraising

                Required Skills, Knowledge and Abilities:

                        • Ability to work collaboratively in a team environment
                        • Ability to establish work priorities and manage workload autonomously
                        • Maintains working knowledge of industry and technology trends and innovations. Incorporates new developments, as appropriate
                        • Strong oral and written communication skills
                        • Ability to work on a deadline
                        • Demonstrated ability to understand customer data, business requirements, and the bigger picture regarding fundraising and management of membership information
                        • Excellent interpersonal, planning, and organizational skills
                        • Able to communicate and function effectively in a remote work environment

                        Preferred Skills and Experience:

                                • Familiarity with Salesforce and Salesforce Marketing Cloud
                                • A solid understanding of digital news operations, on-demand audio, and broadcast radio

                                Reporting To This Position:         None

                                Physical Demands and Working Conditions:

                                  • Must be able to perform the essential duties of the position with or without reasonable accommodation.
                                  • Ability to manage some work outside of standard office hours as needed.
                                  • Physical Demands: 
                                    • Required to move about in an office environment and sit for extended periods of time
                                    • Required to move about in the community
                                    • Frequent use of hands for data entry/keystrokes and simple grasping
                                  • Working Conditions: 
                                    • Moderate noise level

                                  Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

                                  We are committed to hiring a breadth of diverse professionals and encourage members of diverse groups to apply. 

                                  CLICK HERE TO APPLY NOW ON OUR JOB PORTAL >>

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