How's Your Experience At The DMV Been Lately?
So... how about that California DMV?
Things haven't been going well for the Department of Motor Vehicles lately. There are the soul-crushing wait times, the mistakes in automatic voter registrations and confusion over the 2.3 million Real IDs it has issued to residents.
Now, Gov. Gavin Newsom wants to overhaul the department.
He started by appointing a "DMV Reinvention Strike Team" to conduct a six-month review of operations and make recommendations to improve the department. We don't know what this revamp will look like but maybe it will allow the agency to join the late 20th century and finally accept credit cards in its offices.
For an upcoming story, transportation reporter Meghan McCarty Carino wants to know: What's been your experience at the DMV lately? Were you able to take care of your business without much trouble? Or was it a nightmare?
We'll read every response but we'll never share anything without your permission.