When it comes to the three-year billion dollar construction project to bring carpool lanes to the northbound 405 Freeway over the Sepulveda pass, Metro has a Twitter account, the world's easy tool to deploy information at a moment's notice, but they don't use it all the time. Nor can you trust their press releases about when closures will occur, finds Eric Spillman at KTLA. more ›

The Los Angeles Fire Department keeps on garnering national attention for their use of web 2.0 and social media technologies to communicate information to the public. Last month, it was Wired. This week it was a five-minute spot on National Public Radio's Day to Day: more ›