- 13,000 Edison and 63,000 DWP customers have no power. You're not alone. - Calling 3-1-1 is pretty much useless with a surge of calls. We've been on hold for over a half hour. If you have a true fire emergency and 9-1-1 is also a hold, call the Operations Command Dispatch at 1-800-688-8000 (this is the 9-1-1 fire). However DO NOT CALL THIS NUMBER IF YOU DO NOT HAVE AN EMERGENCY. - It... more ›