Results tagged “dispatcher”

Can we say embarrassing? The LA Times reports in an investigation that there are major problems with cell phone 9-1-1 emergency calls.Elementary school counselor Brad Edwards said he waited eight harrowing minutes last year before a dispatcher picked up his cell call about a boy who had collapsed on a Los Angeles schoolyard and begun foaming from the mouth. "The fire station is just a few blocks away. I could have run there faster...