Welcome to the latest edition of Ask the MACist, the column where I answer your Mac and Mac-related questions with hopefully more clarity and insight than you could ever need. As always, I want to thank those of you who sent in questions this week. They are much appreciated. Please, keep it up! This weeks question comes from Susan in Encino. She asks: "At the moment I'm on Verizon but I think I really... more ›

Cingular customers have been experiencing a system-wide problem today in the Los Angeles area. The current glitch comes two days after announcing a shiny, new mobile/web deal with MySpace. Maybe the Verizon/YouTubers have taken to knocking down towers? I speculate. Below, please find the dramatic re-enactment of my customer service phone exchange. The grumbly lady that answered my call was less thrilled about answering my questions: Is there currently a problem with service in... more ›