Posted Helio Will Take Your Money But Not Refund It (As Promised) to LAist
I just got off the phone with Helio customer service and I need to rant, so I’m doing it here. It is a true crazy-guy-on-the-internet-style rant. It touches on gadget obsession, Mobile Virtual Network Operators, brand experiences, and shitty fucking customer service. I know a couple of really good people that work for Helio and this is no reflection on them. JUST THEIR SHITTY FUCKING CUSTOMER SERVICE (which ultimately reflects on my experience with...