Were You Without AT&T Service This Weekend? So Were Thousands of Others
While it's quite typical for AT&T customers to complain of missed, failed and dropped calls, this weekend's hardware failure sent L.A. area users into a grumbling frenzy. The exact number of AT&T customers affected has not been specified, but the total reaches into the thousands.
L.A. reaps from over 1,000 regional voice and data towers, and 937 went down over the weekend, says CBS LA. AT&T customer service received reports of a large transport outage in the L.A. area around 2:30pm on Saturday. By 10am on Sunday, the restoration was near completion, and an AT&T PR representative noted that only a handful of sites remained down. The issues, according to various sources, have been resolved.
Users apparently complained so diligently about the faulty service that AT&T became one of Twitter's top trending topics for L.A., according to NPR.
AT&T spokeswoman Georgia Taylor said that the outages appear to have been caused by mechanical problems with switching equipment that routes calls, reports L.A. Now. An investigation is still underway.
The outage not only affected the L.A. area, but also about 900 other cellular towers throughout the country, according to the Associated Press.
We've got five bars this morning. Whew.
