February 28, 2008
Metro Approves Gates, Integrates with TAP
Much to LA City Beat's dismay, the Metro board voted and passed a motion to "install barrier gates on the Metro Red Line, Metro Purple Line and selected light rail stations in efforts to prevent fare evasion, provide for seamless travel and improve transit station security," says a press release from the agency this afternoon. Expect to see the 379 fare gates within 18 to 24 months from now.
The gates will integrate with those mysterious TAP machines everyone asks about:
Barrier gates are also a key component of Metro’s emerging regional Transit Access Pass, or TAP program. TAP is an automated, electronic regional fare collection system that will create a multi-modal, multi-operator fare system for L.A. County transit riders. Metro and municipal operators are installing new equipment on both buses and in rail stations to prepare for TAP. In addition to Metro, Culver CityBus became the first regional operator to enable “seamless travel” on TAP this week. CityBus riders can use the TAP pass to transfer seamlessly to Metro using the debit card feature.[...]
Patrons riding additional municipal operators will also soon be able to easily “tap” the fare box or validator with their TAP “smart” card to pay their fares. The system will create more seamless travel for Metro and municipal patrons by allowing them to transfer from one operator to the next, and between transit modes.
According to Metro, they voted to spend $46 million on a lease contract as well as $12 million for system maintenance over 10 years and $10 million for "station modifications needed to relocate existing stand-alone ticket validators and civil work for gating Metro Rail stations." Annually, Metro expects to save up to $7 million, due to less of a need for civilian fare inspectors, and $3-6 million increase in revenue based on estimates of riders who skip payment, thus riding free.
Full Press Release:
METRO BOARD APPROVES INSTALLATION OF BARRIER GATES FOR L.A. COUNTY SUBWAY SYSTEM AND SELECTED LIGHT RAIL STATIONSThe Los Angeles County Metropolitan Transportation Authority (Metro) Board today approved a 10-year, $46 million lease contract with Cubic Transportation Systems, Inc. to install barrier gates on the Metro Red Line, Metro Purple Line and selected light rail stations in efforts to prevent fare evasion, provide for seamless travel and improve transit station security.
The Metro Board also approved existing Cubic contract amendments for $12 million over a 10-year period for system maintenance, and $10 million for station modifications needed to relocate existing stand-alone ticket validators and civil work for gating Metro Rail stations. Installation of the Americans with Disabilities Act (ADA)-compliant system should take 18 to 24 months to complete.
At the direction of the Board, Metro also will seek ways to offset gating costs through various state bond monies and Department of Homeland Security funding, and will provide monthly committee reports to regularly track project timelines and costs.
Currently, Metro operates a barrier-free “honor system.” The agency loses $5.5 million per year due to fare evasion. Overall, Metro has found a 5 percent fare evasion rate across all of its rail lines. The new gating system could recover $3-6 million annually to offset these losses as well as realize significant annual savings on fare inspector costs. Based on current forecasts, the savings enabled by the system will begin to pay for itself in the fourth year of full system operation.
Barrier gates are also a key component of Metro’s emerging regional Transit Access Pass, or TAP program. TAP is an automated, electronic regional fare collection system that will create a multi-modal, multi-operator fare system for L.A. County transit riders. Metro and municipal operators are installing new equipment on both buses and in rail stations to prepare for TAP. In addition to Metro, Culver CityBus became the first regional operator to enable “seamless travel” on TAP this week. CityBus riders can use the TAP pass to transfer seamlessly to Metro using the debit card feature.
Patrons riding additional municipal operators will also soon be able to easily “tap” the fare box or validator with their TAP “smart” card to pay their fares. The system will create more seamless travel for Metro and municipal patrons by allowing them to transfer from one operator to the next, and between transit modes.
Metro’s customer centers have been outfitted to accommodate the sale of Metro monthly and weekly TAP passes. Also selling these Metro products are Foothill Transit and LADOT Stores to support getting TAP into the hands of Metro pass riders.
“Gates are a natural evolution of Los Angeles County’s maturing Metro Rail system,” said Pam O’Connor, Santa Monica City Councilmember and Metro Board Chair. “They will help us keep pace with the demands of our fast growing rail ridership while ushering in the newest improvements in universal fare technology to streamline travel for our customers.”
A total of 379 fare gates will be installed on all subway and selected light rail stations, including the yet-to-be-completed Mariachi, Soto and Atlantic stations on the Metro Gold Line Eastside extension.
“Metro remains the only subway operator in the country to operate a barrier-free system,” said Yvonne B. Burke, Los Angeles County Supervisor and Metro Board member. “That freedom has come at a significant cost to the agency’s bottom line as a result of fare scofflaws. This initiative will pay for itself, makes TAP possible, and further hardens our system to potential security threats.”
Security at stations will be augmented as part of the program. Additional video surveillance cameras will be installed at all gate entrances, and attendants will be on-hand to respond to situations or assist patrons where needed.
The TAP barrier gates will enable Metro to obtain more reliable and accurate information about ridership trends on its rail lines. Gross trip counts, point-to-point ridership and time of day information will help the agency more effectively manage ridership peaks throughout the rail system.
Once in place, the gates are expected to reduce the need for civilian fare inspectors, allowing the agency to flexibly make needed personnel redeployments when and where necessary. Metro could potentially save as much as $7 million per year in contracted fare inspector costs replaced in part with more cost-effective Metro Transit Security personnel. Sworn law enforcement would also be freed of fare checking responsibilities at gated stations, allowing them to focus primarily on station security.
Gates will accommodate disabled patrons, children and patron-operated devices such as wheelchairs, strollers, walkers and bicycles, as well as emergency egress and access for fire-life safety devices. Gates will also provide for better control of station entry and egress, avoiding confusion and chaos to patrons as new rail lines open and bus and rail service in the region increases ridership. Lastly, gates promote new and innovative ways to consider potential revenue generation with bank cards and issuers as well as offers opportunities for different fare policies
For additional Metro information and online transit trip planning, visit WWW.METRO.NET. For transit trip planning assistance over the phone, call 1-800-COMMUTE.
Photo by Fred Camino of MetroRiderLA via Flickr



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OK, so now a fare evader will simply jump over the gate to avoid paying, and because of the elimination of fare inspectors, won't even have to worry about the threat of receiveing a citation?
Who thinks this stuff up?
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They are building machines that zap those who jump into dust like in Spielberg's 'War of the Worlds.'
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About fucking time!! Seriously I can finally ride the subway in peace and not have some annoying homeless person bug me for change while talking to himself or should I say mumble to himself. I never understood the city of LA's trust policy about riding the metro.
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So we've been losing $5.5 million a year for how many years? Like, hey, no big deal, right? HA!
It is about damn time they invested in these barriers to regulate fare payment, and also to activate the TAP system. I can't even read the line: "Metro remains the only subway operator in the country to operate a barrier-free system" without smacking my forehead a la Homer Simpson and saying "D'oh!" I mean, seriously, Metro... what tipped you off that the "honor" system wasn't the way to go?
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I dunno, when I had a GF in Long Beach years ago, I rode Blueline all the way from downtown to Willow Station every Saturday for a while. I could count on having my fare checked at least once each way. I saw people get citations.
To me this seems like the most effective way to catch fare evaders. The possiblility of getting a $250 citation trying to evade a $1.25 fare seemed silly enough for me to never try it.
I think they should go back to stepped up enforcement.
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The TAP machine does remind me of the Oyster tap machine at the London Underground System, when I went there this past fall.
I need to start going Metro next month, especially with this ever increasing gas prices.
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"So we've been losing $5.5 million a year for how many years? Like, hey, no big deal, right? HA!"
Here's the thing Lindsay. Metro"loses" a lot more that $5.5 million a year just by existing. Every rider, whether they paid or not steals from 60% to 100% of the cost of the ride.
Here's some links to previous MetroRiderLA opinions on fare gates:
>> Deconstructing Fare Gates
>> The Fare Gates Are Coming
>> Metro Reconsiders Proof of Payment
>> The TAP Card Untapped
The last one is about the TAP card, the new way to pay fares on Metro, and the real reason I believe we are moving to fare gates. Anyone who has used TAP will quickly realize they are useless on the rail lines without gates. That a large portion of the Metro Press Release talked about TAP sort of confirms this. I think Metro designed TAP without much forsight and then dug themselves into a hole that only $68 million fare gates could get them out of.
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Good point Fred! When I first learned how TAP worked awhile ago, I didn't know how it would work without gates, just didn't make sense. Now we know:)
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I put the HTML in wrong for the TAP article, try this link, instead.
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Fred: Sarcasm!
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Oops... I knew it was sarcasm but I thought it was sarcasm in the other way... maybe?
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It is non-sense to save money in theory without considering saving resource on hiring petrol.
1. It is ridiculous to call TAP machine a gate since it doesn't have any fence to block out sneaker.
2. Removing fare petrol meaning encouraging more sneakers and free riders.
3. If TAP system means a new way to pay the fare, it would be same if they don't implement it - same without it - just a new way to pay and not to pay.
4. This can mean more fare hike since more people can get free ride without paying (maybe it really depends on situation but this logic should be true). They better work on math.
They better add fence and allow people to pass if they pay like system in Taiwan. Check it out. Their transit is much more advance - zero tolerance.