Avis Won't Take Your Word for It Anymore

Avis wants you to keep your gas receipt to prove your tank is really full.

If you'll be renting a car anytime soon, take heed: You'll want to keep your final gas receipt or it could end up costing you an extra $10.50.

While waiting for a flight at LAX yesterday, I chatted up an Avis employee who told me that, as of this week, the company is implementing a new gas policy. They now require a receipt upon the return of a rental car as proof that the tank is, indeed, full. She said that they're trying to prevent people from filling up, using up a couple gallons of gas, then returning it with a gas gauge that still reads full even though that's not really the case. According to her, this practice has “cost Avis millions of dollars a year.”

It appears that Avis is following in the footsteps of other rental car companies such as Budget, which implemented a similar policy in 2006. Both Avis and Budget (and others, I'm sure) will charge you a minimum of $10 or so if you don't use their “prepaid gas option” and fail to produce a receipt when you return the car—even if it has a full gas tank.

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Comments (2) [rss]

I encountered this recently at BUR with -- either Hertz or Budget, can't remember.

"Welcome to LA. Will you be driving less or more than 75 miles?"

Um. scuse me? Knowing that's approximately the distance between Echo Park and West Hollywood and back I exclaimed, "shit yeah!"

I've concluded that this is a rule to keep people from cheating the FULL TANK rule. I mean, when you rent a car, and agree to return it with a full tank...

It's sad to see the likes of Avis and Budget encouraging grand theft auto. Free the gas.

I don't see a problem here. Avis is just tightening up their accounting. Gas costs real money.

Whats truly offensive, however, is the new $10 "Airport Tax" the city has seen fit to apply to every rental, without our consent. Soak the tourists.

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